Fullscript is an online health platform that allows health practitioners to recommend and dispense supplements to their patients. Healthcare providers are among the busiest professionals, juggling patient care, research, and ongoing education. For Sarah Kunzer, Acquisition Manager at Fullscript, connecting with these providers through engaging, high-impact events was a challenge that required innovation. When traditional tools fell short, Fullscript turned to Zuddl, a decision that redefined their approach to virtual summits.

The Challenge: Overcoming the Webinar Plateau

As a pioneer in healthcare solutions, Fullscript frequently engages providers with webinars, trade shows, and in-person conferences. But as they expanded into virtual summits, they quickly realized their existing tools couldn’t meet the new demands:

• Limited Engagement: Attendees endured long, back-to-back sessions with minimal interaction, leading to drop-offs.
• Branding Constraints: Event platforms couldn’t mirror Fullscript’s branding, breaking the seamless experience they aimed to deliver.
• Manual Workflows: Disjointed analytics and reporting processes consumed valuable time.

The Solution: Partnering with Zuddl

When Fullscript sought a platform that could elevate their events, Zuddl’s flexibility and user-centric approach stood out.

Seamless Branding: Zuddl’s platform allowed Fullscript to maintain their brand’s identity across all touchpoints, making the event feel like an extension of their website. For example, the landing pages were customized to mirror Fullscript’s design and color palette, ensuring attendees experienced a seamless transition from their website to the event platform.

Intuitive Analytics: Zuddl’s robust reporting tools enabled Fullscript to access real-time data during the event. "I sent a report on the day of the event—something I’ve never done before," Sarah shares. Zuddl's Content Analytics offered a deep dive into event performance, identifying popular tracks, top sessions driving engagement, and key metrics at a glance.

Outstanding Support: The Zuddl team worked closely with Fullscript from onboarding to event execution. Even a last-minute integration with Iterable was completed in just two weeks, ensuring a smooth workflow.

“Having a dedicated team that truly cared about our event made all the difference,” Sarah says. “They felt like an extension of our own team.”

The Impact: Higher Engagement, Seamless Execution

Armed with Zuddl’s tools, Fullscript hosted their most complex virtual summit to date. The results speak volumes:

• 40% Attendance Rate: Despite being a four-hour event on a Friday afternoon, 40% of registrants attended—an impressive turnout given their demanding schedules. Zuddl’s features, such as intuitive navigation between 18 stages, ensured attendees could easily find sessions relevant to them.
• 3-Hour Average Engagement: Attendees stayed for nearly three hours on average, engaging with multiple sessions across 18 stages. Zuddl's engagement features, including live Q&A, polls, and interactive session elements, kept attendees actively involved throughout the event.
• Simplified Reporting: Fullscript’s team accessed analytics with ease, enabling same-day insights and feedback.

“We saw high engagement across 80% of the event day. It was a game-changer,” Sarah explains.

Looking Ahead: Scaling Success with Zuddl

With Zuddl, Fullscript isn’t just meeting expectations—they’re exceeding them. The platform’s agility and adaptability empower Sarah and her team to continue innovating their events.

Zuddl delivered beyond expectations. We’re excited to partner with them for our upcoming events in 2025, Sarah concludes.

For organizations like Fullscript, Zuddl simplifies the complexities of event management, freeing up teams to focus on delivering memorable experiences. From intuitive tools to exceptional support, it’s the platform that ensures your next event is impactful and stress-free.

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