Event Marketing

After your association wraps up an event, don’t let your valuable event content go to waste! This content can have a second life on your organization’s blog, allowing you to engage members and share valuable insights from your event with individuals who may not have been able to attend. 
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Let’s review four steps to create blog content after your association’s events. 

1. Review your event and brainstorm content ideas.

First, review each day or session from your event. What are the stand-out moments that would make for the most intriguing blog content? Use these strategies to brainstorm initial content ideas: 

• Pinpoint the best moments. We define this as “identifying the gold.” What were your event’s most special interactions, valuable information, engaging sessions, and unique presentations? Focus on the elements that made this event distinct from similar events you’ve hosted. 
• Consider your blog audience’s interests. Your blog audience might have slightly different interests than the audience of individuals who attended your event. Consider their needs when choosing content to highlight. 
• Review attendee feedback to see which moments stood out the most. Send surveys to event attendees to gather their input on the event. Ask participants to share their favorite moments, such as the best session they attended, the most memorable speaker they heard from, or their best networking experience. 

This exercise should give you a better sense of direction for the experiences and sessions from your event that you want to highlight on your blog. Remember: if your attendees loved a particular element at your event, they’ll probably be interested in seeing a recap after the fact. 

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2. Gather multimedia elements. 

Now that you know which aspects of your event you want to highlight in blog content, it’s time to gather media elements to bring the experience to life. Research supports the idea that blog readers love to see multimedia embedded throughout content:

• Articles with images receive 94% more views than those without images.
• 89% of customers want to see more videos from brands in 2024. 
• Infographics are 30x more likely to be read than written posts. 

To tap into these trends, create a media library from your event to pull from when creating blog content. Upload the following types of content to a shared drive or platform: 

• Videos
• Photos
• Infographics
• Audio clips
• Direct quotes from attendees
• Social media posts published during the event
• Slideshows
• User-generated social media content

Incorporate these media elements throughout your blog content to engage readers on multiple levels and appeal to different learning styles. For example, you could create an event recap blog post with photos and videos of attendees interspersed throughout the written content. Or you could create an infographic highlighting your event’s logistics, such as how many attendees and speakers participated. 

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3. Create a blogging calendar. 

The next step in the event blogging process is to get down to brass tacks by defining content creation roles and creating a content calendar. It’s worth it to nail down a productive blogging schedule because you can stay organized and replicate your strategy for future events.

Take these steps to get your content live: 

1. Assign roles. Who will write, edit, and upload the content to your website? Who will promote the content across marketing platforms? Determine whether one or multiple individuals will take on these roles. 
2. Determine your content frequency. You’ll likely want to post event content more regularly in the days and weeks after the event when the experience is fresh in members’ minds. This allows you to ensure all audience members have access to the need-to-know content and insights shared at the event. 
3. Plan out your content schedule. Get out your calendar and create a detailed content schedule for your event blog posts. Whether you post every other day for two weeks or once a week for a month, write down your plans using a shared calendar platform. Ensure every entry includes the individual(s) responsible for getting the content live and marketing it to your audience. If content has to be moved to a different day for any reason, ensure all team members are notified of the change. 
4. Evaluate metrics. How will you track the success of your event blog content? Plan to track engagement metrics like time on page, bounce rate, total pageviews, traffic sources, and conversion rates for content that includes calls to action. Schedule recurring meetings with your content team to assess your progress as a group, address any negative metrics, and create a game plan for maximizing your successes. 

Here’s an example of a content calendar you might use to keep the content creation and metrics review processes organized:

Celebrate key milestones with your content team, too, such as reaching a specific page views goal or number of email click-throughs to your blog posts. Consider offering incentives for reaching certain goals, such as prizes or a small one-time bonus. 

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4. Prioritize accessibility and inclusivity.

Making events more inclusive and accessible has been a major focus in the association space, and your blog posts should be no different. Make accessibility a top priority as you create event blog content by taking these steps: 

• Include captions for video or audio clips.
• Incorporate alternative text for images that accurately describes the content of each image.
• Make your site’s navigation keyboard accessible so users can easily navigate using assistive technology. 
• Ensure infographics and typography have sufficient color contrast—you can check your site’s color palette using WebAIM’s free Contrast Checker. 
• Make blog content available in multiple languages depending on your audience’s needs.
• Facilitate fast load speeds by compressing images and optimizing code.
• Prioritize mobile accessibility by ensuring all forms can be easily accessed and completed on mobile devices.

Test your blog content for accessibility using tools such as Lighthouse or WAVE. In addition, you should manually test your site using your keyboard or by enlisting the help of real users with a variety of disabilities (User Interviews has a great resource for advice on connecting with these individuals). Fairly compensate those who help you for their assistance, as they’re offering their skills and time to support your efforts.  

Assistive technologies and accessibility best practices are constantly evolving, so keep an eye out to ensure your website offers the highest-quality experience possible for all visitors. 

Additionally, make your blog content more inclusive to everyone in your association’s audience. For example, let’s say you’re creating a healthcare content strategy after a recent conference for your medical association. Perhaps your conference was tailored to new grads in your field, while your online audience contains everyone in your target market, including long-time professionals. Highlight aspects of your conference that interest all audience members, such as new research developments in your sector.

Your blog can serve as an effective audience stewardship tool after your association’s events. Event-related blog content can help keep members informed and updated on need-to-know information coming out of your events. It can also bring your membership community together by recapping a valuable shared experience. These steps will help bring your event content to life on your blog so that it can continue benefiting attendees and non-attendees alike.

You’ve planned a killer conference, lined up speakers, and created a balanced event schedule filled with amazing opportunities. Now, it’s time to spread the word!

Marketing can mean the difference between a successful conference and a forgotten one. If you’ve hosted a conference before, you probably already have a standard event marketing strategy. However, there might be opportunities to drive even more registrations than you already are. 

If you’re ready to transform your next conference into the must-attend event of the year, let’s dive into some innovative marketing strategies.

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Review your past events

You don’t have to start from scratch with your marketing plan. In fact, looking at past events’ successes and shortcomings will provide a valuable foundation for your marketing plan. Here’s what we recommend:

• Analyze attendee data. To understand what worked and what didn’t look at who attended your past events, what sessions were popular, and feedback from post-event surveys. Doing so can help you determine and reach your target audience.
• Gather reusable content. For example, share recap videos or photos from past conferences to get attendees excited about attending your next one. Quotes from previous attendees, speakers, and sponsors can also be powerful marketing tools.
• Analyze channel engagement metrics. Examine which marketing channels (such as email, social media, and paid ads) were most effective in driving registrations. Look at metrics like conversion rates, click-through rates, and cost per acquisition for each channel.

Remember, the goal is to learn how to recreate successes and avoid past mistakes. Armed with this knowledge, you can plan and execute valuable conferences and marketing plans that exceed the expectations of attendees and sponsors. 

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Design a standout conference website

Think of your event website as the virtual hub for all conference-related details. It’s where people will go to learn more and register to attend. Plus, it enhances your event’s visibility and professional image.

Make sure your conference site is as effective as possible by including these elements:

• Clear details: Present any must-know details, such as your conference’s date, location, agenda, speaker bios, and ticket prices. Accurate and clear details ensure potential attendees know exactly what to expect.
• An easy registration process: Feature a streamlined signup form that only requires essential information. This will reduce barriers to entry.
• Appealing design: A compelling website design not only attracts attention but also presents your conference as a professional and high-quality event. Use an eye-catching color scheme, consistent branding, intuitive layout, and typography to enhance readability and aesthetic appeal.
• Mobile optimization: Many people browse the web on their smartphones. Make sure your website is mobile-optimized, so it’ll function on all devices and won’t turn potential attendees away.
• Engaging multimedia: Multimedia content conveys your conference’s atmosphere, showcases highlights like key speakers in a dynamic way, and increases the time visitors spend on your website. This is a great opportunity to reuse past event content, like videos and photos, you’ve gathered.

After you launch your website, share links to it in all event communications, including your emails, social media posts, and texts. Broad sharing maximizes exposure, drives traffic, and turns interest into registrations.

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Create event invitations

Personal invitations issue a direct call to action, set the tone for your event, and create a first impression that can influence attendees to register. At the very least, they provide enough information to intrigue recipients to either reach out or visit your event site to learn more.

Using an online event invitation platform, here’s how you can create effective invitations that capture attention and drive registrations:

• Design with your brand in mind. Your invitation’s design should reflect your event’s branding and theme. Use your event’s color scheme, logo, and relevant illustrations or photos. The sentiment in your design should be short. Let’s say you’re hosting an event focused on emerging technologies and innovation in software development. Like the example above, your sentiment might say, "Join Us at NextTech Con!”
• Include essential details. Craft a clear message to send in your invitations. Include details like the event’s purpose, date, time, and venue. Highlight unique selling points, such as speakers, special sessions, and exclusive opportunities for attendees to make your conference seem like a can’t-miss event.
• Add a clear call to action (CTA). Your invitation should feature a prominent CTA, such as "Register Now" or "Reserve Your Spot." Make sure this CTA directs recipients to where they need to go to take the next step, such as your event website or registration page.

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Send invitations well ahead of your event to give attendees enough time to clear their schedules. You can even allow attendees to send invitations to others, so they can invite their colleagues. The easiest way to do this is to embed your invitations into your conference website and provide sharing capabilities.

Host a giveaway

Generate pre-event buzz with a giveaway. The chance to win a valuable prize can motivate potential attendees to register and spread the word about your conference. This is especially effective if the giveaway is exclusive to registrants.

Here’s how to host a successful giveaway that drives event registrations:

• Select the right type of giveaway. Host a referral contest in which attendees gain an additional entry in a random drawing for each person they convince to register for your conference. Or, try a social media contest in which contestants engage with or share a specific post promoting your conference with their followers in exchange for entries into your giveaway. Both of these approaches will expand your conference’s organic reach.
• Choose prizes your target audience will enjoy. This could be conference swag like mugs, water bottles, tote bags, or tech accessories. If you run a business, you might offer your products as a prize.
• Set clear rules. Establish who can enter your giveaway, geographic or age limitations, and how long you’ll accept entries. Setting rules ensures fairness, transparency, and legal compliance. 

Remember, the key to a successful giveaway is how you integrate it into your overall event promotion strategy. Not only will you motivate potential attendees to act quickly, but you’ll also spread word-of-mouth enthusiasm that is invaluable for growth.

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Overall, your conference’s success hinges on how well you promote your event and connect with your audience. Leverage your event platform, and pay attention to which strategies drive results. Finally, be sure to thank everyone who attended your conference to close out your marketing efforts on a positive note. In the end, you’ll leave a lasting impression on your attendees, making them eager to attend your next big event.

These days, it’s not enough to just send an email to everyone in your constituent relationship management system (CRM) inviting them to your next event or informing them of your latest business initiatives. People want personalized marketing messages that pique their interest, address their pain points, and satisfy their needs.

It’s important to think about who your target audience is, what their needs are, and how you can best reach them. That way, you’ll run more targeted marketing campaigns that individuals are likely to respond to. We’ll review five tips for analyzing your target audience so you can ensure you reach the right people with your communications.

1. Define your intended target audience

Start by sitting down with your team to define your target audience. Each campaign you run likely has a different group you’re trying to reach, so you need to make sure everyone’s on the same page.

Your intended target audience will depend on your overarching campaign and business goals. For example, your target audience will look different if your goal is to grow your client base, increase revenue, or expand into a new market.

Once you’ve nailed down the intent behind your campaign, you can begin to loosely define who your target audience is. Let’s say you’re an association leader running a networking event to increase membership among young professionals. To provide specificity and direction to your campaign, ask your team questions such as:

• How old is “young?” Be specific about the age range of your ideal event attendee. Some associations may classify young professionals as aged 22-40 while others may narrow that range and aim for ages 22-29. The age range you choose will determine the marketing messages and platforms you use to promote your event.
• Where do these young professionals live? If you’re hosting an in-person event, define the geographic radius of your audience. For instance, you may choose to target young professionals within a five-mile radius of your association headquarters with a direct mail campaign that encourages them to attend your event.
• What industries do they work in? Are you looking to reach young professionals in general or increase membership for certain industries? Narrowing in on these details ensures you know exactly who to reach out to and can highlight industry-specific opportunities at your event.

These questions can help you specify who you’re trying to reach and allow you to start brainstorming ways you can personalize your marketing campaigns to your intended audience.

2. Segment your audience

Chances are, your CRM or database is loaded with a variety of customer or constituent records. While this information is useful for getting to know who your customers or members are, not all of these records will align with your target audience for each campaign.

To ensure you can easily find the information you need to launch your campaign, segment your broader audience within your database. Group records for people in your target audience together for easy access.

You may create several segments at once depending on how many campaigns you’re running or notice trends in your customer data as you go that inspire new segments. For instance, you may find that you have a significant number of customers in the Philadelphia area. Consider creating a segment of these customers and targeting them with content about local events and opportunities from your organization, such as a sale on your product at a regional store.

3. Conduct a data append

Once you’ve determined who your target audience is and created a segment for them in your database, you may notice you’re missing some key information that would help you better reach them.

For example, you may want to run an email marketing campaign, but upon surveying your database, you notice that you only have email addresses for 60% of your target audience segment.

In this case, conduct a data append. Work with a data provider to supplement your database with information from third-party sources so you can access email addresses for as many of your target audience members as possible.

Other types of contact information you can append include:

• Names
• Phone numbers
• Home addresses

You may even append lifestyle information that allows you to dive deeper into your target audience’s interests and needs so you can better personalize your content to them. For instance, some data providers can tell you which charitable causes your customers donate to, allowing you to secure event sponsors that align with your customers’ values.

4. Activate a custom marketing audience

In all of the above cases and examples, we’ve discussed your target audience as a sliver of your broader audience. You already have existing data and relationships with them.

However, what if your target audience isn’t represented within your CRM? What if they aren’t yet your customers?

In this situation, your organization should build and activate a custom marketing audience. A data provider can give you access to highly relevant datasets so you can reach your target audience.

For example, let’s say you run an event management software company. You typically sell your product to corporations and associations, but you’d like to start marketing to healthcare organizations.

The right data provider can help you build an audience that includes likely-to-convert prospects in the healthcare industry. Then, you can activate this audience across channels and break into an entirely new market for your product.

5. Solicit feedback

The process of effectively reaching your target audience doesn’t end when your campaign does. Involve audience members by soliciting their feedback about your marketing communications through surveys, polls, and in-person interactions. Ask them questions such as:

• What were your initial impressions of our communications for this campaign?
• How well did our marketing messages address your pain points?
• Did you feel our outreach spoke to you as an individual? Why or why not?
• Is there anything we could improve on to make our communications more useful or effective?

For quantitative measures of how your target audience responds to your campaigns, analyze metrics such as click-through rate, email open rate, and engagement with your social media posts. Combining these metrics with your audience’s feedback will allow you to determine what worked and what didn’t, enabling you to incorporate these insights into future campaigns.

Focusing your marketing efforts on your target audience allows you to personalize your outreach and focus your resources on the people most likely to respond to your campaigns. When you effectively define, analyze, and activate your target audience, you can build a loyal customer base that feels seen by your individualized content.

You've most definitely heard the AI hype—a lot. It's been in the backdrop of every tech conversation for years. But here’s the real scoop: how is AI specifically shaking up your role in event marketing? It's time to move past the buzz and look at practical, powerful ways AI can make your work not just easier, but more impactful and innovative.

Let’s zoom in on 5 standout AI tools that every event marketer should consider integrating into their arsenal:

ChatGPT

What it is: An advanced AI-driven language model developed by OpenAI, capable of understanding and generating human-like text based on the input it receives.

Key features: Generates creative content, automates customer service through chatbots, assists in drafting emails, and provides real-time language translation.

Benefits for event marketers: ChatGPT can help personalize communication at scale, develop content strategies, and handle routine inquiries, allowing marketers to focus on more strategic tasks.

DALL-E

What it is: A cutting-edge AI program also from OpenAI, designed to create images from textual descriptions, offering a new way to generate creative and contextually relevant visuals.‍

Key features: Transforms text prompts into unique images, supports various art styles, and can edit parts of existing images or combine multiple images into one.

Benefits for event marketers: Ideal for creating customized event branding, promotional materials, and unique visuals for social media campaigns, enhancing the visual appeal of any event.

Beautiful.ai

What it is: An AI-powered presentation tool that automates the design process, making it easier to create professional-quality slide decks.

Key features: Provides a dynamic, design-driven interface where slides adapt as you add content; offers a range of templates tailored to different presentation needs.

Benefits for event marketers: Saves time on designing event presentations, pitch decks, and sponsorship proposals, ensuring that each slide looks clean and engaging with minimal effort

‍Lumen5

What it is: This tool leverages AI to help users transform text content into video format quickly and efficiently.

Key features: Automated storyboard creation, access to millions of stock photos and videos, and the ability to customize the branding of videos to align with your event’s theme.

Benefits for event marketers: Enables the quick creation of promotional videos, event recaps, and social media ads that are visually appealing and likely to engage audiences.

Canva Pro

What it is: A graphic design tool that simplifies the creation of complex visuals, allowing users to design almost anything from invitations to detailed infographics.

Key features: Thousands of customizable templates, a vast library of images and icons, and advanced features like background removal, animation, and team collaboration.

Benefits for event marketers: Streamlines the creation of event-specific branding materials, social media content, and promotional items. Canva Pro’s collaborative features also make it easy for teams to work together on designs, regardless of their graphic design expertise.

(Bonus tool) Parmonic

What it is: Parmonic is an AI-powered tool designed to repurpose video content into a variety of other media formats.

Key features: This tool automatically converts videos into editable scripts, generates blog posts, creates audiograms and quote cards, and more, all from your existing video content.

Benefits for event marketers: Parmonic's integration with Zuddl is ideal for marketers looking to extend the lifespan and reach of their event recordings. By breaking down videos into different content formats, event marketers can maximize their content’s visibility and engagement across various platforms without the need for additional recording or extensive editing.

With this being our new reality, it’s safe to say that AI can significantly enhance how we plan, promote, and execute events!

Asking event volunteers for feedback is a win-win situation. Your organization benefits from crucial insights that help improve the volunteer experience the next time around, while participants get to make their voices heard and feel like valued members of your team. 

However, gaining valuable input depends on your ability to ask the right event volunteer survey questions that get to the heart of what makes for a positive volunteer experience. Let’s review the most useful survey questions to ask volunteers, broken down into three categories: volunteer satisfaction, volunteer communication, and general event feedback. 

Volunteer satisfaction questions

These questions will help you understand whether volunteers enjoyed the event experience. Depending on their answers, you can adjust your volunteer strategy before your next event to exceed supporters’ expectations. 

• How would you rate the overall volunteer experience?
• How would you rate the volunteer training process? 
• What was the most enjoyable part of volunteering at the event?
• What was the least enjoyable part of volunteering at the event?
• How valued did you feel by our organization as a member of the event team? 
• How helpful was our staff throughout the event? 
• How likely are you to volunteer at one of our events again? 
• How likely are you to recommend our volunteer opportunities to a friend? 

Feel free to add questions relevant to your unique event. For example, if you hosted a fundraising 5K event, you could ask additional questions such as “How convenient was parking at our event?” or “Did you feel there were adequate supplies for volunteers, such as water and snacks?” Ultimately, your volunteer satisfaction questions should be phrased in a way that encourages volunteers to share their unique experiences with your event. 

Volunteer communication questions

Staying in touch with volunteers throughout the entire event process is critical to preparing them for the event and making them feel as comfortable as possible in their roles. Use these questions to tailor your event communications strategy to fit volunteers’ preferences.

• How did you hear about this volunteer opportunity? 
• Did you have a smooth volunteer registration process? 
• What could we do to improve the registration process?
• Were the expectations of the volunteer role clearly communicated? 
• Did you receive adequate communication before, during, and after the event? 
• What could we do differently next time to improve communication? Examples: more frequent communication, less frequent communication, different communication platforms, etc. 
• What platform did you use to check event updates? Examples: email, social media, website, etc. 

If you use a volunteer app to stay in touch with supporters, ask for feedback on the app experience. Did volunteers feel like it was easy to check in using your app? Could they communicate with your organization’s staff or volunteer shift leaders to ask questions or raise concerns? Answers to these questions will be invaluable in ensuring that your organization is making the most of its software solutions. 

General event feedback questions

As support staff, your volunteers have unique insight into your organization’s event experience. Consider asking these questions about their opinions on your event to help enhance your future opportunities.

• Do you feel like the event was well-organized? Why or why not?
• Did you feel safe at the event? How could we improve our security measures next time around? 
• How would you rate the event’s entertainment? 
• How would you rate the event’s venue?
• How convenient was getting to the event? 

Supporting your events shouldn’t feel like work—your volunteers are dedicating their free time to your cause, so the experience should be fun and engaging. By asking for their feedback on your event in general, you can strategize ways to improve the quality of your organization’s experiences. 

Bonus: Tips to perfect your event volunteer survey

Use these best practices to narrow down your questions and get the most value out of your survey: 

• Limit the number of questions in your survey. Choose only a handful of questions from the lists above based on the information you are most interested in learning. This will encourage volunteers to complete your survey. 
• Mix up your question types. Use a combination of open-ended, multiple-choice, ratings, and other question types. This helps streamline the survey experience and allows volunteers to expand on their answers if they want to. 
• Make your survey inclusive and accessible. Make sure your survey is accessible to all volunteers. Use large, readable fonts, strongly contrasted colors, and a mobile-friendly design. 
• Send the survey promptly after the event concludes. Send the survey within 24 hours of your event’s conclusion so the experience is fresh in volunteers’ minds. 
• Track survey responses with your volunteer software. Track volunteers who filled out the survey so you can send timely thank-you emails. You can also save volunteers’ specific preferences to their profiles. For example, perhaps a volunteer noted a preference for frequent email communications. Keep this in mind when reaching out to them in the future to create a better experience for them. 

After volunteers complete the survey, send a confirmation email to thank them for their responses. Share the impact of their feedback—for example, “Your response will help us plan an even greater event next year to better serve our community.” Consider offering a perk to show your gratitude, such as a free sticker or fridge magnet branded to your organization. 

Volunteers are willing to provide insight into their experience—you just have to figure out the best way to ask! Show them that their thoughts and opinions matter with these survey questions and strategies that foster greater volunteer engagement and retention.

The curtain has closed on your latest event, leaving behind a treasure trove of insights, discussions, and presentations. This content, now tucked away in your vault, holds the potential to continue the conversation, educate, and inspire. However, in an era where attention spans are dwindling, the prospect of diving into hours of footage to unearth shareable content can seem daunting, akin to finding a needle in a haystack. Yet, the value locked within this content is too significant to overlook, demanding a strategic approach to ensure it doesn't go to waste.

How do you navigate this challenge?

Here's a step-by-step guide to transforming your event's content into engaging, digestible pieces that resonate with your audience.

Step 1: Identify the gold

Start by pinpointing the moments that truly resonated with your audience. These are the insights, quotes, and discussions that sparked the most questions or were highlighted by attendees. Don't just guess; use engagement metrics and feedback to guide you.

Step 2: Slice and dice with purpose

Now, it's time to get chopping, but not all content slices are created equal. Aim for variety: short clips for social media, longer segments for YouTube or your website, and even audio snippets for a podcast. Remember, the goal is to repurpose content in a way that feels fresh and tailored to each platform.

Step 3: Quality over quantity

As you edit, keep quality at the forefront. This doesn't mean every clip needs a Hollywood budget, but clear audio and a decent visual setup can go a long way. Tools and AI can help enhance quality without breaking the bank, ensuring your content stands out in the crowded digital space.

Step 4: Serve it up strategically

Think about your audience's online habits and serve up your content accordingly. LinkedIn users might appreciate more professional insights, while Instagram or TikTok might be the perfect place for behind-the-scenes clips or quick tips. Use scheduling tools to maintain a consistent flow of content.

Step 5: Analyze and adapt

Finally, keep an eye on how each piece of content performs. Which topics got the most engagement? What format did your audience prefer? Use these insights to refine your strategy for next time, ensuring you're always hitting the mark with your target audience.

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Bringing it all together with Zuddl and Parmonic

Feeling overwhelmed? You're not alone. 

That's where the Zuddl and Parmonic integration comes into play. This powerful combo simplifies the process, allowing you to easily transform your event recordings into a variety of content formats. 

From generating highlight reels to creating bite-sized clips perfect for social media, this integration is designed to help you maximize your content's reach and engagement without the manual headache.

See it in action

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The B2B Marketing Exchange (#B2BMX) 2024 in Scottsdale, Arizona, is shaping up to be an essential event for B2B marketers aiming to revamp their strategies and accelerate growth. With over 80 sessions across five tracks, including Content2Conversion, Demand Gen Summit, Sales Impact Summit, Go-To-Market Strategy, and ABM In Action Live, the event promises a wealth of learning and networking opportunities. Here's how event marketers can make the most of #B2BMX 2024:

Must-attend sessions and speakers

Opening Keynote: "B2B Content Lessons From Taylor Swift: Shake Off Your Old Strategy & Experiment To Engage" by Phyllis Davidson (Forrester)

Nope, you don't have to be a Swiftie to enjoy this one! 

Davidson will explore innovative content strategies, emphasizing personalization and experimentation, drawing inspiration from Taylor Swift's approach to engaging audiences.

Keynote: "Elevating B2B Marketing: Transforming Challenges Into Opportunities With Customer Experience" by Dan Gingiss (The Experience Maker)

Learn how integrating customer experience principles can transform B2B marketing challenges into opportunities, driving significant organizational change.

Keynote: "B2B Buyers Want A Better Purchasing Experience — Get The ABM Framework That Delivers It" by Steve Armenti (Google)

Armenti will discuss using Account-Based Marketing (ABM) to meet the evolving needs of today's B2B buyers, offering a fresh perspective on enhancing the purchasing experience.

"It’s Not A Sales Or Marketing Issue; It’s A Brand Issue: No BS Brand Tactics For B2B Marketing Leaders Who Want To Win" by Kate DiLeo (Brand Trifecta)

This session will focus on no-nonsense brand tactics that B2B marketing leaders can employ to distinguish their brand and achieve market success.

Networking and special events

CMO Mentors Program:

A unique opportunity to connect with seasoned industry veterans, offering guidance and insights to up-and-coming practitioners.

CMO Exchange:

An invite-only event for CMOs to share strategies, challenges, and successes in a confidential setting.

B2B Marketing Exchange Happy Hour:

Join 150 Marketing leaders for drinks and dinner - hosted by Chili Pipper, Navattic, RollWorks and Zuddl!

Making the Most of #B2BMX 2024

• Plan your agenda: With over 80 sessions, prioritize those that align with your strategic goals and challenges. Consider a mix of keynotes, breakouts, and workshops for a comprehensive learning experience.
• Engage actively: Participate in Q&A sessions, workshops, and networking events. The more you engage, the more you'll gain.
• Connect digitally: Use the event's hashtag to share insights, connect with speakers and attendees online, and extend your networking beyond the physical event space.
• Follow up: After the event, reach out to the contacts you've made. A quick LinkedIn message or email can help cement new relationships and open doors to future collaborations.

Have fun!

Event marketing has evolved significantly, shifting focus from merely attracting crowds to aligning with direct business outcomes.

This evolution has also reshaped the structure and function of event teams. Insights from industry experts Stephanie Pennell, Director of Event Marketing at Zoominfo, Rachel Chinapen, Event Marketing Manager at Zoominfo, and Nick Bennett, CCO & Co-Founder of Tack, provide a fresh perspective on this transformation.

The necessity of being scrappy

For event marketers, being resourceful and efficient is more than a desirable trait; it's a necessity.

Stephanie Pennell emphasizes this, stating, "You need to be scrappy... how do you prove the value of what you're doing and how can you do more with less... they (your leadership team) are always going to want you to say - you can do more with less.”

This mindset encourages innovative solutions that maximize impact without inflating budgets, crucial in times of limited resources.

Specialization within teams

The trend towards smaller, specialized teams is evident in modern event management. In 2023, 75.4% of organizations reported having event teams of 1-5 members, reflecting a strategic shift towards efficiency and adaptability. This approach allows team members to focus on specific aspects of event marketing, such as trade shows or privately hosted events, enhancing efficiency and effectiveness through collaboration and integration with other departments. Stephanie Pennell highlights, "Having those niche areas has been really beneficial... provided they all (her team members) work closely to share best practices... it's integrated with other teams."

Mastering communication across departments

Here's a no-brainer that also cannot be overstated: strong communication is crucial for successful event marketing.

Rachel Chinapen points out, "Especially working in an organization like Zoominfo, being able to communicate across departments is essential. To find out how to report back to the C-Suite on our event success, to make sure our messaging at the event is tied back to the broader campaigns, communication is the first skill you need."

Her insight underlines the importance of strong communication channels and skills within the event team to ensure a cohesive and collaborative effort in every event.

Watch the webinar on-demand

When Adi Gorelik, Brand & Communications Manager of EverAfter (a leader in the B2B customer interface platform industry), first took up the challenge of hosting the company’s debut virtual conference titled ‘Happily,’ her goal was simple: make it a fun and impactful experience for everyone.

The conference hit this goal and didn’t stop there, going above and beyond expectations. The results were truly a B2B event marketer’s dream come true, with a high registration, turnout, and engagement rate that contributed to incredible tangible results: 18% more demo bookings and 60% more website traffic.

Here are 3 things that Team EverAfter did that led to this outcome.

Tactic 1:  EverAfter's brand’s personality took center stage 

Easy customization let the team make fonts, colors, buttons, and CTAs across the conference - from landing page to virtual stage - reflect EverAfter's lively, happy branding. The end result truly looked as if it was EverAfter’s own platform. 

This branding capability helped to drive a registration rate of 134% more than was expected.

Tactic 2: Engagement tools kept conference energy up! 

The team used a blend of tools, such as Polls, Chat, Emoji Reactions, the Leaderboard, as well as a Photobooth to create an upbeat and energized atmosphere that attendees enjoyed. 

It worked well. 

63% of the virtual conference attendees stayed until the end.

Tactic 3: Clever use of platform features fuelled full-funnel impact 

1. Photobooth photos shared to LinkedIn boosted reach.

     2. CTAs in the virtual venue let attendees easily book demos.

     3. Polls and Chat intel helped Sales follow-up be more targeted 

The combination of all these elements working together led to a 60% website traffic surge and 18% more demo bookings.

The takeaway:

Extremely thoughtful event planning and execution of the virtual conference, aided by clever use of platform features, translated into real-world gains for EverAfter, evidenced by a substantial 60% surge in website traffic and an 18% increase in demo bookings. 

In crafting this success story, EverAfter has set a benchmark for fun and results-driven virtual conferences.

Read more about EverAfter’s success here.

The topic of diversity, equity, and inclusion (DEI) is an increasingly common consideration for organizations of all kinds, including associations. With DEI on the rise, it’s more important now than ever to prioritize inclusivity in your association’s operations. That means offering your members inclusive resources, workshops, and events.

As an association professional, you’re no stranger to hosting conferences, webinars, and even fundraising events to meet your purpose. However, while you may have already established DEI practices for your association’s everyday operations, you may not have tackled the idea of inclusivity for your events yet.

To help you avoid feeling overwhelmed or confused about where to begin, we’ll outline three tips for prioritizing inclusivity at your events. Let’s get started!

What is inclusivity and why is it important?

It’s almost impossible to discuss inclusivity without also discussing diversity and equity. DEI refers to three related values of organizations working to be more supportive of groups from all walks of life. This includes people of different races, ethnicities, religions, abilities, genders, and sexual orientations.

Historically, marginalized groups have not been included or offered the same opportunities as members of the dominant group. That’s what inclusivity aims to address—it refers to the process of providing equal opportunities for individuals who might otherwise be excluded.

Aside from equitably including members from all different backgrounds, inclusivity also brings the following benefits to your association’s events:

• A wider range of perspectives: With attendees and speakers from diverse backgrounds, you’ll have access to a wider range of perspectives. Having these different viewpoints provides attendees with various insights and best practices that they might not otherwise have heard of, thereby increasing the value of your event.
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• An increase in attendees: If you don’t consider inclusivity in your events, it’s likely that you’ll only attract a small pool of attendees. However, if you thoughtfully implement DEI practices, you’ll make it more accessible for many more individuals to attend.
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• Inspire change: Prioritizing inclusivity and accessibility at your association’s event allows you to lead by example. Seeing these values in action may inspire attendees to implement inclusivity practices at their organizations and to advocate for equity in their fields.

As an association professional, your goal is to maximize the value your organization offers its members. By prioritizing inclusivity at your events, you’ll also be able to maximize the number of individuals who can attend and benefit from them.

3 tips for making your association’s events more inclusive

Now that you know what inclusivity means and why it’s important for your association, let’s learn more about how you can prioritize it at your association’s events.

1. Incorporate inclusivity in planning

Whether you’re hosting a conference or a fundraising event, inclusivity starts from your planning committee. Before you begin planning your event, ensure that your committee is diverse to gain a wide range of perspectives. This will help you plan an event that is inclusive to all of your members.

Once you start the planning process, consider how you can facilitate inclusivity with your:

• Registration: Make registration more accessible and inclusive by offering a streamlined online registration form. Ensure that it’s mobile-optimized so members can register while on the go.
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• Ticket prices: When it comes to charging ticket prices, keep in mind that the lower the price, the more inclusive the event will be. While it may not be feasible for you to allow members to attend for free, try to keep ticket prices down if possible so members with limited budgets can attend. Or, offer discounts and scholarships to eligible members to ease the financial burden.
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• Location: Consider the general demographics of your association to determine where to host your event. For example, if you run an association based in the southeast of the United States, consider having your event in Atlanta, as it is a large city with plenty of transportation options.
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• Marketing: Luckily, the best practices for inclusivity with marketing are also generally best event marketing practices. To make sure your content reaches your entire member base, promote your event using a multichannel marketing strategy. This means embedding promotional materials into your association’s website, email newsletters, social media posts, and more.

These are just a few of the numerous ways you can be more inclusive during the event planning process. Now, let’s take a look at ways to make your event more inclusive once it kicks off.

2. Consider inclusivity during your event

Incorporating inclusivity at your event usually takes place in the planning stage. However, even after the event has begun, there are steps you can take to be more inclusive. For example:

• Accommodations: Not everyone who attends your event will be as able as everyone else. Be sure to accommodate those with disabilities or other limitations. For example, leverage live transcription software during panels or workshops so individuals who are hard of hearing can easily follow along. Or, be sure that your venue has elevator access and ramps so that individuals with physical disabilities can easily navigate to the activities they wish to attend.
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• Diverse event programming: Offer a diverse range of programs and activities so that there’s something for everyone. Not everyone learns and processes information the same way, so having a variety of different programs—such as panels, workshops, and networking events—will allow members to craft an event schedule that is tailored to their preferences. You should also prioritize creating a lineup of diverse speakers, presenters, and panelists to allow for more varied and unique perspectives.
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• Employee and volunteer training: To ensure that your event is inclusive, consider mandating that your employees and volunteers receive inclusivity or DEI training beforehand. That way, they’ll be up to date on the best practices.

Make sure to be transparent about your commitment to promoting inclusivity at your next event, such as highlighting the measures you’re taking in your marketing materials. Your members will appreciate the effort you’re putting in to prioritize DEI.

3. Solicit feedback on inclusivity

After your event ends, you need to thank and reconnect with attendees to steward relationships. One of the ways you can accomplish this and help improve your inclusivity practices is to solicit members’ feedback on how inclusive your event was.

In your follow-up communications, send them a survey with questions such as:

• On a scale of 1-10, how would you rate the inclusivity of our event?
• Did you feel that the event was welcoming and accessible? Why or why not?
• How were your needs properly accommodated? How were they not?
• How did you feel about the diversity of the event’s speakers, presenters, and panelists?
• What do you think we could do better to make our event more inclusive and accessible in the future?

By asking these questions, you’ll show your members that you’re serious about your commitment to inclusion and DEI as a whole. Plus, you’ll be able to crowdsource advice and feedback from those who truly matter. Carefully consider the suggestions made by event attendees and implement them at your next event to show members that their opinions are important.

To sum up

While society has a long way to go with inclusion and DEI as a whole, you need to take small steps to improve and push these values forward. Only by actively prioritizing these values will your association be able to create a more equitable experience for its members and ensure that you give them the value they deserve out of their membership.

Take a moment to think through how your organization collects and implements feedback after conferences. Do you have a structured, thorough system that encourages attendees to leave actionable comments? Do you simply do your best to jot down what you hear from attendees during the event? Or, is your organization missing this step altogether?

Collecting constructive feedback from attendees gives your organization the keys it needs to unlock better conferences in the future. For example, you might learn which sessions, speakers, and topics attendees enjoyed the most and even inquire about logistical processes like ticketing. Of course, some feedback will reveal your conference’s weaknesses, allowing you to allocate resources to the right areas of improvement.

In this guide, we’ll explore strategies for collecting insights from attendees and making the most of their feedback. To get started, let’s walk through how and when to ask for feedback from conference attendees.

Collect comprehensive feedback regularly

The best feedback is specific and demonstrates a clear path forward. To get these responses from attendees, you’ll need to ask them the right questions.

Avoid asking questions that are too broad such as, “What did you think of the speakers at the conference?” as well as those that could be answered with a “yes” or “no.” Request that attendees elaborate on their responses (e.g., “Who were your favorite speakers, and what made their presentations engaging/interesting?”). 

Another critical part of collecting quality feedback is knowing when to ask for it. Here are some of the best times to send surveys to attendees:

• Pre-event: While in the planning phase, you might consider sending out surveys to past attendees or, if you are part of an association, to your members. To align the conference with attendees’ expectations, prompt them to tell you what they’d like to see done differently at this conference, which topics they want to hear about, and which speakers they think should be featured.
  
  
• During the event: Most conferences take place over several days, meaning that attendees could have very different experiences from day to day. Give attendees the chance to weigh in on their experiences at the end of each day so your organization has the chance to improve between the first and last days. Additionally, this can help you create more consistent conferences in the future.
  
  
• Post-event: Follow up within a week of the conference ending to get a comprehensive understanding of how the event went. In this survey, you can ask about anything from conference promotion to the registration process to the perceived value of the conference.
  
  
• Ad hoc or quarterly surveys: Occasionally, you may want to track long-term satisfaction trends and identify areas for sustained improvement. In this case, it can be helpful to release regular surveys that cover various aspects of your operations, including conferences. Note that these surveys are best for learning about attendees’ general satisfaction with the conferences rather than small details.

Without feedback that translates into concrete improvements, it can be hard for your organization to move forward. Strategically creating and timing your surveys ensures that you get useful feedback from attendees.

Find the actionable insights

While well-designed survey questions will earn your organization more helpful feedback on average, you’ll likely still receive some comments that you don’t know how to use. This is why it’s essential to understand the difference between actionable insights and those lacking actionable components:

• Actionable insights: These are clear, specific comments or suggestions with obvious next steps, such as “I would enjoy more interactive sessions and workshops at the next conference.” If you receive this feedback, you know that you can improve attendee experiences by diversifying the format of conference sessions and prioritizing engagement.
  
  
• Non-actionable insights: This type of feedback is typically more vague, making it difficult to identify a clear path forward. If you receive feedback that a participant thought the conference generally lacked excitement, for example, you might have to guess about what changes can be made to engage attendees. 

In general, your organization should allocate its time and resources to making changes that don’t involve any guesswork. However, if you see the same comment again and again (e.g., “The conference was not engaging”), consider creating a follow-up survey to dig deeper and uncover the next actions.

Focus on continuous improvement 

As you work to improve your conferences, it may be tempting to dial back your efforts once you overcome the initial, common points of feedback from attendees. However, your organization should keep striving to put participants’ suggestions into action no matter how far its conferences have advanced from the starting line.

Adopt these strategies to promote continuous improvement:

• Cultivating a feedback culture. Communicate that constructive feedback is valued and acted upon. This will encourage survey respondents to leave their honest opinions with the assumption that your organization will genuinely consider them.
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• Creating a feedback implementation plan. To properly allocate your team’s resources, create a plan that lays out criteria for which feedback to implement, how you’ll determine which suggested topics or speakers make it to your conference agenda, and a guide to measuring progress.
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• Getting comfortable with experimentation. You may need to push the boundaries of what your organization is comfortable with to satisfy attendees’ expectations. Foster a culture that welcomes innovation, supports calculated risks to get your team out of its comfort zone, and doesn’t fear failure.

To keep your team motivated, remember to take the time to celebrate your wins along the journey to consistently improving your conferences. To identify these wins, be sure to set up a way to accurately measure the success of the changes you make

Measure the impact of changes

After devoting time and effort to improving an aspect of your conferences, you’ll want to know if that investment paid off. The only way to get a definitive ROI is to measure specific metrics before and after making changes. Make sure to keep any data you collect secure and organized within your organization’s CRM or management system so you can easily reference them at any time.

Some of the key metrics that reveal trends over time include:

• Attendee satisfaction scores which show how satisfied attendees are with the conference on a numeric scale.
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• Marketing metrics such as email campaign open and click-through rates, social media engagement (e.g., likes, comments, shares), and conversion rates.
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• Speaker ratings which reveal satisfaction with individual speakers—you might improve this via speaker coaching.
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• Repeat attendance, or the percentage of attendees who return to subsequent conferences.
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• Revenue metrics such as total revenue, sponsorships earnings, and more that reflect financial trends.

Remember to adjust the metrics you study according to your organization’s current goals and needs. Keep older records on file so you can track long-term trends and compare them to industry benchmarks.

To sum up

While your conferences should bring benefits like increased revenue or membership to your organization, they should serve attendees first and foremost. Implementing their suggestions into future conferences not only creates more positive, engaging experiences but also shows that you greatly value their opinions and satisfaction.

As you plan your association’s annual slate of events, there’s one essential task you shouldn’t overlook: how you’ll involve and engage sponsors. Involving sponsors in the event itself adds value to the event for your association, its members, and the sponsoring business. 

Sponsors not only cover fixed event costs, but they also provide credibility, additional networking opportunities for your members, and open doors to long-term partnerships. They also get exposure to your audience, and your association gets the chance to expand your membership.

Here are four tips for getting them involved.

(1) Plan events collaboratively

Collaborating on a conference, a specific event or even a series of events is a great way to involve your sponsors. If you have a major association sponsor, you might even consider including their name in the event’s title. Be sure to involve their team in the planning process as early as possible to make the event more cohesive and the engagement mutually beneficial.

Start by ensuring everyone has access to planning documents and event management platforms. This keeps everyone on the same page while keeping your teams—and processes—organized and efficient. Cloud tools like Google Drive or Microsoft One Drive are good options to allow team members to work together on documents. You might also consider a joint project management tool. 

Above all, make sure you have regular in-person or virtual meetings to strengthen their involvement and your partnership for the event. These regular touchpoints keep sponsors in the loop about the event’s status and what’s needed from them. For example, you could set up biweekly fifteen-minute Zoom update meetings and a monthly hour-long coffee chat with each sponsor so you have multiple opportunities for making contact. This structure allows sponsors to share their questions, ideas, and concerns so they feel heard and respected.

(2) Include sponsor-hosted sessions

Sponsors want the opportunity to connect with your association’s members, and events are the perfect opportunity for them to do so. When sponsors can build relationships with members, it increases the likelihood that they’ll continue the engagement after the conference is over, boosting value for sponsors and your members.

There are a variety of ways to foster these connections at an conference, such as:

• Hosting a booth at a trade show or conference
• Moderating or participating in a panel discussion at an educational event
• Running a continuing education workshop
• Running an on-course game at a charity golf tournament
• Hosting a happy hour

For example, let’s say your student legal association is sponsored by a local law practice. You could set up an “Ask a Lawyer” segment where students can submit questions ahead of time and learn new insights from seasoned professionals in their field.

Not only do sponsors see valuable exposure in these options, but they also get to interact with your members. Consider allowing sponsors to take the lead in planning their involvement in these types of events. Frequently check in with them leading up to the event day to confirm the details and that it stays consistent with the event’s theme and provides value to members.

(3) Offer tailored sponsorship opportunities

Your association’s sponsors will have specific goals or outcomes in mind when it comes to sponsoring conferences and other events. You can help them meet those goals by working directly with them to create a tailored sponsorship opportunity that’s mutually beneficial and features options for their involvement. 

For example, if you’re hosting a hybrid event, you might craft sponsorship packages that include interactive elements for a sponsor interested in boosting their online presence. Include a live-streamed portion of the event, such as a specific speaker, that they can share through their communication channels. Or, if you’re holding a charity golf outing, for instance, work with the sponsor to see if they want to mingle with golfers before, during, or after the event. 

Whatever the case, it’s essential to keep lines of communication open and not take a one-size-fits-all approach. Be willing to be flexible and design sponsorships that fit everyone’s needs. 

(4) Provide exclusive networking opportunities

Networking is an excellent way for your members and sponsors to get to know one another and build lasting connections. And being able to market something as “exclusive” adds immediate value. Look for ways to build networking opportunities into your conferences. For example, you could host a meet and greet for new members, a post-golf tournament banquet, or a hybrid conference for a select group of members for members and sponsors to talk face-to-face. Ultimately, the goal is to give sponsors a chance to connect with your association’s members meaningfully. 

Sponsors might also be interested in obtaining the contact information of members who participate in an event so they can follow up with those who show interest in their brand, so build this option into your sponsorship offerings. 

Wrapping Up

Treat sponsors like true partners throughout planning and execution and stay on the same page. You’ll be in a good position for not only a successful event but also successful sponsor engagement. With the proper communication cadences and tech stack on your side, you can provide an unbeatable ROI for your sponsors and cultivate long-lasting relationships.

If you’re looking for a tool to strategically engage your members throughout your upcoming event, you’re in luck because you likely already have it in your toolkit: your website. 

Your association’s website serves as an all-in-one marketing, registration, and engagement hub that can help you boost attendee numbers and provide important information once your event kicks off. Plus, sharing compelling website content makes it easy to stay connected with attendees long after your event concludes. 

Let’s explore how you can use your website before, during, and after your event to drive high engagement levels and create a lasting impression on your attendees. 

Before the Event

Your website is a key piece of your association’s event marketing plan. Here’s how you can wield your website into a powerful marketing tool in advance of your event: 

Develop an event landing page

Create a dedicated landing page on your website that covers everything prospective attendees need to know about your event. Specifically, you’ll want to cover:

• The date and time of your event
• The purpose of your event
• Your event schedule
• Event location
• Expected attire
• Registration fee, if applicable

You’ll also want to spotlight the perks of attending your event to pique your members’ interests; for instance, you might bring attention to benefits like networking opportunities or notable speakers who will be in attendance.

For example, the National Association of Biology Teachers created an engaging landing page in advance of their upcoming 2023 conference. Here, they describe logistical details like the date and location, purpose of the event, and registration information. 

They also summarize why members should go, writing: “Join other leaders in biology and life science education for presentations from renowned speakers, interactive workshops, and the special NABT events that you can't get anywhere else.” This kind of emotionally compelling language shows the unique value in attending their conference, helping to drive more registrations. 

To entice prospective attendees even further, the National Association of Biology Teachers lists out special perks like special events and speakers. 

On top of including logistical details, make your event landing page visually appealing to keep members engaged. Follow these best practices to enhance your event landing page design: 

• Infuse your branding: To build trust with your audience and demonstrate that this event is being hosted by your organization, add your branded elements to your landing page. This includes your fonts, color scheme, messaging, and tone. You’ll also want to feature your logo prominently, such as in the top right or left corner, to catch your user’s eye. 
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• Use engaging visuals: Show pictures from the last event your association hosted or include a video of an association staff member explaining why attending this event is an absolute must. Visuals help to break up the text on your page and grab your readers’ attention. Plus, you can help prospective attendees visualize what attending your event will be like. 
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• Prioritize accessibility: Everyone who lands on this page should be able to readily access every element, from your text content to your visuals. Offer text alternatives so individuals with visual impairments can engage with your non-text content and use color contrast between your foreground and background so your text is easy to read.

Taking a look at the National Association of Biology Teachers’ event landing page again, you can see that they’ve incorporated their brand colors of green and blue, used an engaging design of a bridge and lobster related to Baltimore to grab users’ attention, and incorporated ample white space to create a clean and professional look.

Once you launch your event landing page, share it widely with your members through email, social media, and direct mail with a QR code. This will help to get the word out about your event and encourage members to sign up. 

Create inspiring blog content

Not all members will be regularly checking your website for new landing pages, but they might consistently read your blog, especially if you mention new posts in your email newsletter. A blog post about your event can help to boost awareness and spark members’ interests. 

For example, you can generate blog content about how your event will help members progress in their professional careers, provide a sneak peek of an engaging workshop, or ask members who attended this event in the past to author a post about their experience and why others should come. 

Offer a seamless registration experience

Rather than directing prospective attendees to an external website to sign up, centralize the entire registration process by embedding a registration form in your event landing page. This way, members can register as soon as they feel inspired by your content. 

Make sure to limit the number of prompts on your registration form so members can register for your event in just a few moments and have a positive user experience. For example, only require members to fill out their name, contact information, and billing information if they’ll need to pay for a ticket. Other prompts, like asking people how they found out about this event, can be made optional. 

During the Event

Your event has officially kicked off! To keep your members engaged and dialed into everything that’s happening, leverage your website to provide key event information. For instance, you might: 

• Share your program agenda on your website so members know what to expect each hour or day of your event.
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• Offer a directory of members in attendance or the contact information for your speakers so attendees can easily get connected with one another and network.
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• Create a discussion forum so members can jump into thoughtful discussions on your website between workshops and programs.

While attendees will have access to this information on your virtual event platform, it helps for members to know that there is a more familiar source of information available to them, too. 

To make this information exclusive to your attendees on your website, consider using a membership website builder that enables you to create a private intranet. Here, attendees can readily access a dashboard with information about your event. Let registered participants know in advance of your event how to log in to these private pages and stay looped into your event updates at all times. 

After the Event

Congratulations, you’ve wrapped up another amazing event! But, your hard work isn’t finished just yet. Post-event follow-up is a critical part of keeping participants engaged and eager to stay connected to your association, and a strong digital strategy can help. Use your website in the following key ways after your event: 

• Collect event feedback from members. It’s recommended to share a survey on your virtual event platform immediately after your event ends, but if members haven’t completed it, a survey can be triggered for them on your website after they log in. Ask attendees questions like “How would you rate your engagement on a scale from 1-10?” and “How could our events be improved in the future?” This will give you invaluable insight into how you can better tailor your events to meet your members’ interests. Plus, this shows attendees that you value their opinions and are committed to creating memorable event experiences.  
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• Share blog content with event highlights to allow attendees to relive the moment and pique prospective members’ interests. This is a great way to market the value of your association and encourage people to sign up for future events. Plus, you can keep your blog fresh—without any extra effort—by repurposing content from your event such as photos and videos. 
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• Post event archives like recordings from your workshops or transcripts from speakers’ presentations in your exclusive member resources. By doing so, attendees can revisit event insights. And, members who weren’t able to attend will have the chance to learn something new and derive value from your organization. 

You might also share a message on your event landing page that thanks members for attending and summarizes the key takeaways from your event. Make sure to also send personalized email communications that show appreciation so you can form strong connections with your attendees. 

Wrapping Up

From pre-event planning to post-event follow-up, your website can take your event strategy to the next level. Remember to keep your audience’s interests and expectations in mind as you roll out content so you can encourage them to register, follow your event updates, and stay connected to your organization long after the event.

You may have some assumptions about your customer base due to the nature of your product or service or your interactions with customers at events over the years. However, the best way to target current and potential customers is through data.

Data provides a concrete way to assess your customers’ needs, interests, and preferences. In turn, you can build comprehensive customer profiles that guide your event marketing efforts.

In this article, we’ll review five strategies for building your customer profiles so you can take a data-driven approach to event marketing. Whether you’re creating customer profiles for the first time or enhancing your existing information, these tips will help you uncover powerful insights about your customers.

1. Assess the current state of your customer data

Take a look at your current customer database. What data do you already have on them? Do you have the same data points for each customer, or are there some that have more or less data?

After taking stock of the data you have, determine what data you still need to learn more about your customers and better market your events to them. For example, B2B organizations may know the industry of the companies they work with but not the size of each company. This information could be useful because it would allow B2B organizations to personalize their event messaging and outreach based on the nature of each company.

This is also a good time to assess how you’re storing data. Is it in a spreadsheet, physical forms, a customer relationship management platform (CRM), or a combination of different methods? For easier analysis, migrate all data to the same place—preferably a customer relationship management (CRM) system or other platform intended for data storage.

When you have a better, more complete understanding of your customer base overall, you’ll be able to identify the major attributes of different types of customers and add those to your customer profiles for more targeted event marketing. 

2. Conduct a data append

While auditing your customer database, you may notice you’re missing key data from your customers. To fill in the gaps in your database, conduct a data append. During a data append, data providers solicit information from third-party sources to supplement your customer database.

Considering that businesses that use data-driven marketing have a return on investment (ROI) that’s five to eight times higher than businesses that don’t, appending data should be a top priority to elevate your event marketing strategy.

Depending on the data provider that you work with, you can append the following information:

• Age
• Income
• Marital status
• Level of education
• Lifestyle attributes, such as hobbies and interests
• Buying behaviors, such as online product purchases
• Phone numbers
• Email addresses
• Mailing addresses

Additionally, B2B organizations may want to append firmographic data, such as industry, company size, and location. With this information, you can put data at the forefront of your customer profiles. For instance, when you know that certain customers like to buy your products online while others like to make in-store purchases, you can tailor your profiles for each group accordingly.

3. Segment your customers

Once you have all the data you need, you can segment customers based on shared characteristics, including demographics, buying preferences, and purchase history.

Segmenting your customer base will help you organize your data and create event marketing campaigns that align with their unique preferences. This approach can also save time and resources by only reaching out to customers likely to be interested in certain events. 

For example, if you’re hosting an event that would interest CEOs and other high-level business executives, you can create an appropriate segment and only reach out to that group. As a result, you’ll see a higher ROI than if you were to contact every customer in your database.

After segmenting your customers into different groups, you can create profiles within each segment that further specify your customer base. In the CEO segment, you may have a profile for a younger CEO looking for networking opportunities and one for an older CEO interested in attending events about keeping up with emerging technology.

4. Send a survey

Even though you can source most of the data you need for your profiles from a data append, reaching out to customers for feedback can enhance your profiles even further. With the qualitative information elicited in surveys, you can expand upon the data points you have and focus your event messaging for each segment.

Some of the most useful pieces of information you can obtain from surveys are customer challenges or pain points. When you ask customers what they’re looking to accomplish by using your product or service, you can ensure your solution addresses their needs and tailor your event messaging to touch upon those pain points.

For example, business executives looking for software might indicate that their company is quickly growing, and they need a platform that can keep up. As a result, the software company can note this as a pain point in their customer profiles and emphasize the scalability of their product when hosting events for this segment.

You can also send out surveys after events and campaigns to determine their effectiveness in addressing your customers’ needs. The feedback may help you uncover new pain points or other customer information that you can add to your customer profiles.

5. Create customer personas

If you want to take your customer profiles a step further, create customer personas. Customer personas are similar to customer profiles, except they include a fictional representation of each profile type. 

Continuing with the CEO segment example, customer personas may include a young CEO named Lauren Smith who wants to increase brand awareness and an older CEO named Emmett Thompson who wants to expand his company’s product into new markets.

When you attach personal attributes to your customer profiles, it’s easier to picture your customers as real people and market your events to them accordingly. Customer Profile #37 may effectively guide your event marketing efforts, but thinking about Lauren Smith’s pain points and interests is a more tangible way of incorporating customer data into your next event marketing campaign.

To sum up...

When data is at the forefront of your customer profiles, you’ll make better, more informed decisions about your event marketing efforts. As a result, you can reach customers in each of your segments and provide them with an individualized experience that addresses their needs and preferences.

Get ready to confer and be confounded! A new year packed full of B2B marketing conferences is just around the corner, which means you're in for a whirlwind of opportunities to 

a) Learn tactics + insights to stay ahead of the curve in the fast-paced world of B2B marketing in 2024

b) Collect more branded pens than you'll ever need

c) Engage in what some might call 'networking' – or as we say 'the art of sharing elevator small talk on repeat'.

But with 100s of conferences lined up for next year, it can take time to wade through all the options. So, once again, we’ve done the legwork for you and curated a list of must-attend events that promise to shape B2B marketing in the year ahead — your guide to getting the most from B2B marketing conferences in 2024.

We’ll keep updating this list as and when more details come in.

<p><a href="#jan-b2b" >January 2024 events</a></p>

<p><a href="#feb-b2b" >February 2024 events</a></p>

<p><a href="#march-b2b" >March 2024 events</a></p>

<p><a href="#april-b2b" >April 2024 events</a></p>

<p><a href="#may-b2b" >May 2024 events</a></p>

<p><a href="#june-b2b" >June 2024 events</a></p>

<p><a href="#aug-b2b" >August 2024 events</a></p>

<p><a href="#sep-b2b" >September 2024 events</a></p>

<p><a href="#oct-b2b" >October 2024 events</a></p>

<p><a href="#nov-b2b" >November 2024 events</a></p>

<p><a href="#dec-b2b" >December 2024 events</a></p>

‍

Add 2024 B2B marketing conferences to your Google Calendar

You can access it here as well.

Simply add it to your personal calendar, and gear up for a year filled with learning, collaboration, and success 🧠 ✨

Now, here's a deeper dive into each of the events we've featured on it.

<span id="jan-b2b"><h2>JANUARY</h2></span>

PCMA Convening Leaders

When: January 7-10

Event type: In-person: San Diego

Why attend: PCMA’s Convening Leaders sounds like precisely what you need to kickstart a new year. The conference aims to challenge you to “think bigger”, bolder, and braver about the boundless potential of your career and the future of the business events industry, and over three days, to equip you with the information and confidence you need to achieve your loftiest career and leadership goals. 

Attendees can look forward to:

• 50+ sessions on event strategy and innovation: Sessions are separated into three tracks to help you think better and plan smarter. Among the numerous topics available, the following ones particularly caught our interest:
  
  (1) ‘Think better about your business event strategy​’ sessions include:
  
  - Storytelling with Event Data: Calculating and Proving the ROI of Your Events
  - When Politics and Values Collide: Navigating Potential Calls to Boycott a Destination
  - Planning, Budgeting and Tracking Cost-Savings or Cost-Neutral Sustainable Event Solutions 
  - When Things Go Wrong: Lessons Learned from Events on Crisis Response and Risk Mitigation
  ‍
  
  ‍(2) ‘Think bolder about your experience design’ sessions include:
  
  - Guiding Principles in Experience Design Lab: Belonging & The Value of Values
  - AI Idea Exchange: Sharing Use Cases in Event Planning
  - Guiding Principles in Experience Design Lab: Exploring Identities & Emotional Data
  ‍
  
  ‍(3) ‘Think bigger about your career and leadership’ sessions include:
  
  - Pitching the C-Suite: Making A Business Case for Additional Resources, New Event Ideas and Other Initiatives
  - How I Got Here: Career Journey Insights from Event Profs at Early, Mid and Senior Career Levels
  - The Art of Difficult Conversations: Strategies for Dealing with Challenging Clients, Toxic Co-Workers, Demanding Bosses and Others
  ‍

• The right kind of people to meet: Meet and mingle with leaders, C-suite executives, and seasoned professionals who can be your source of inspiration, a wealth of knowledge, and essential contacts for your business. Click here to see the profiles of attendees who’ll be at the conference.
  ‍

• Explore San Diego, America’s brightest city: San Diego is not just a convention destination but also a vacation hotspot.  The city is known for its innovation, inspiration, and year-round sunshine that fuels adventurous spirits. Whether you prefer a relaxed beach vibe or a lively downtown scene, it has something for everyone.

Get your tickets here

CES 2024

When: January 9-12

Event type: In-person: Las Vegas, NV

Why attend: CES is the only trade show that showcases the entire tech landscape at one event. So if you’re a) looking to learn from business leaders and pioneering thinkers who address the industry's most relevant issues and b) be the first to get a look at and access innovative event tech that’ll better your life as an event marketer, then this is the place for you.

Attendees can expect:

• Access to breakthrough technology: There are 1000+ startups and 3500+ exhibitors expected at the conference, with products in an incredible variety of categories, including 5G technologies, Quantum Computing, AR/VR/XR, Digital Health, and more.

• Insider insights into the technologies changing our industry: Stay one step ahead of the curve and your competitors by learning about technology that is enabling leading brands to improve the way we live, work, move, and make. Keynote sessions feature heavy-hitters from Siemens, L’Oréal, Walmart, Elevance Health, and Nasdaq, and there are plenty of top executives and government leaders leading the rest of the conference.
  
  Here are a few sessions that we’d love to attend:
  - Your Brain Gaming for Good
  - Help! I Can’t Keep Up with Growing Shopper Expectations
  - Shoppable Videos and Frictionless Checkout
  - Speaking GenZ

Learn more about the conference here.

This one’s well worth your time.

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Traffic & Conversion Summit 

When: January 9 - 11

Event type: In-person: Caesars Forum, Las Vegas

Why attend: The T&C Summit doesn't beat around the bush; the reason you should be at their event is quickly and boldly proclaimed on their website: Because Digital Marketing Changes FAST.  And so, the conference agenda is accordingly planned to ensure that attendees learn what’s new, what’s hot, and what’s working right now in digital marketing.

Attendees can expect:

• Actionable content: Get actionable growth strategies from digital marketing’s best and brightest that you can apply immediately. The summit’s keynote speaker is the world-class business icon, best-selling author, and one of the most influential entrepreneurs of our time - Sir Richard Branson! Plus, learn from 45+ other industry experts like Daymond John, Magic Johnson, Gary Vaynerchuk, Marie Forleo, Dr Robert Cialdini, Martha Stewart, Dave Asprey, Mari Smith, Kevin O’Leary, Donald Miller, Bonin Bough, and many more.
  ‍

• Networking & fun: At the conference, you’ll meet peers who’ve faced the same challenges and overcome the same obstacles and professionals from every industry, vertical, and corner of the globe with whom you can form strategic partnerships.

Get your tickets here.

National Retail Forum

When: January 14-16

Event type: In-person: Caesars Forum, Las Vegas

Why attend: This retail tradeshow brings together more than 6,200 brands from around the globe to New York City for three days of learning, collaboration and discovery. It’s the event to be at if you want to learn about new insights and futuristic tech transforming retail.

Attendees can expect:

• To learn from the who’s who in retail: You can look forward to an incredible lineup of 450 speakers, including
  - Sean Barbour, SVP, Supply Chain Macy's Inc.
  - Megan Black, Vice President, Digital Marketing & Media, Sephora
  - Anusha Couttigane, Head of Advisory, VOGUE Business
  - Samir Desai, Chief Digital and Technology Officer, Abercrombie & Fitch Co.
  - Jane Ewing, Senior Vice President - Sustainability, Walmart
  - Harley Finkelstein, President, Shopify
  - Linda Li, Head of Customer Activation & Marketing, H&M Americas H&M
  - Marc Metrick, CEO, Saks
  - Caleb Pearson, VP, US Customer Engagement McDonald's
  - Cassidy Beadle, Retail Client Innovation Director, Accenture
  
  You’ll be spoiled for choice.
  ‍

• Deep dives on critical and trending topics in retail: The NRF 2024 agenda is still in the works, but here are a couple of sessions you definitely shouldn’t miss:
  
  - Oh, the humanity … is gone: The brand dangers of prioritizing cost over people
  - Deeper learning: How machine and deep learning algorithms can keep the lights on brighter
  - The marvels of a brand: How the “cinematic universe” model is extending itself into every industry
  - Thursday, I’m in love: Debating whether the 4-day work week works for corporate retail 
  - A people’s history of quiet quitting: Why encouraging employee side hustles and entrepreneurship is good for your business
  ‍

• Get more leads: At the Expo, connect with the retail industry's movers and shakers - decision-makers looking to invest in new technology and expand their business and brand like never before.

Honestly, we’d sign up just for the intriguing sessions. But add in the Expo and networking opportunities, and NRF becomes one of the top B2B marketing events in 2024 that you won’t want to miss.

Learn more about the conference here.

Pavilion CEO Summit

When: January 25

Event type: In-person: Scottsdale, Arizona

Why attend: At the CEO Summit, leaders and innovative thinkers from the SaaS world converge for two days to discuss top-of-mind issues for CEOs and Founders, and learn strategies to excel in 2024.

Get more information here.

<span id="feb-b2b"><h2>FEBRUARY</h2></span>

Social Media Marketing World

When: February 18 - 20

Event type: In-person: San Diego, California

Why attend: In what seems to be the anthem of 2024, Social Media Marketing World’s website warns marketers that marketing is changing every day and that you’ve got to embrace change to get ahead. So, the agenda aims to help marketers keep abreast of change, gain more marketing confidence, and discover how to crush marketing goals - but with a particular focus on marketing strategy, organic social marketing, and paid social marketing.

Attendees can expect:

• Deep dives: The conference has an incredible roster of topics and speakers. Here are a few that caught our attention:
  
  - How to Create Your Digital Twin Using AI
  Instructor: Andrew Davis, a bestselling author and speaker
  
  - What's Trending: Understanding The Changing Creator Economy 
  Instructor: Jim Louderback, former CEO and general manager of VidCon
  
  - Advanced Analytics for Marketers: Seven Hidden Gems in Google Analytics 4
  Instructor: Chris Mercer, Co-founder of Measurement Marketing
  
  - LinkedIn Company Pages Decoded: Your Blueprint for Business Growth
  ‍Instructor: Michelle J Raymond, host of the LinkedIn for B2B Growth podcast
  
  - How to Make Referrals Your Most Effective Marketing Channel 
  Instructor: John Jantsch, a bestselling author and TEDx speaker

• Lots of opportunities to meet new people: We’re impressed with the wealth of opportunities to connect. Before the conference, there are Facebook groups you can join and pre-event online orientation and meetups; during the conference, there’s an entire plaza dedicated to networking and dedicated staff to help you make the connections you want to make!

• Enjoy the San Diego waterfront in February: Sun, sand, sweeping sea views, and social media! Need we say more?

Book your tickets here.

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B2B Marketing Exchange

When: February 26-28

Event type: In-person: Scottsdale, Arizona

Why attend:

If you consider yourself a ‘bold marketer’ this conference is for you. 

B2B Marketing Exchange (B2BMX) promises to deliver a roadmap for bold B2B marketers, helping them navigate the industry's unique opportunities and diversify brand, demand, and data-fueled creativity.

Attendees can look forward to:

• 5 tracks covering cutting-edge approaches to ABM, content strategy, demand generation, sales enablement, and more.

• 80+ sessions plus lots of networking breaks and lunches and learns

We’ll share more details on speakers and session topics soon.

<span id="march-b2b"><h2>MARCH</h2></span>

Gartner Data & Analytics Summit

When: March 11-13

Event type: In-person: Orlando, Florida

Why attend: The 2024 agenda delivers the latest technology, strategy, and leadership insights, covering the challenges most critical to CDAOs and D&A senior leaders, such as:

• Artificial Intelligence and Generative AI
• Data and Analytics Governance
• Data Architectures (Data Fabric, Data Mesh, Data Ecosystems)
• Proving the Business Value of Data and Analytics.

Check back here for more details on the sessions you can attend and the complete list of speakers.

Adobe Summit

When: March 26-28

Event type: Hybrid - Las Vegas and virtual

Why attend: Adobe’s conference made it onto our events to attend in 2022 and 2023 list of B2B marketing conferences to attend, and our events in 2024 list would be incomplete without it. It stands out from other B2B conferences because it uniquely combines cutting-edge marketing insights with Adobe's technological expertise, making it a must-attend event for B2B marketers looking to stay at the forefront of their field.

As always, attendees can look forward to really meaty, insightful sessions from visionaries in the industry. Keynote speakers announced for 2024 are 

• Anil Chakravarthy, President of Digital Experience Business at Adobe
• Ed Bastian, CEO of  Delta Air Lines
• Mary Barra - Chair and Chief Executive Officer of General Motors

... with more to come.

You can also choose from 200+ sessions based on your needs and goals. There are tracks dedicated to Content Supply Chain, Customer Journey Management, Customer Data Management and Acquisition, etc., to give you an idea of the variety on offer. Expect to hear from leaders at Nike, Walmart, T Mobile, the Home Depot, the NFL, and Prada.

Bonus: Adobe also hosts a pre-conference a day before the Summit kicks off, during which you can learn more about Adobe Experience Cloud solutions

It’s everything you need to know about B2B marketing in 2024 in one go.

Click here for more info.

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SaaS Open

When: March 28-29

Event type: Austin, Texas

Why attend: SaaS Open bills itself as ‘the largest gathering of SaaS founders in the world’ and with good reason. Attendees can expect to meet 1000+ SaaS leaders at the conference, which consist of at least 70 SaaS Founders with $10m+ in revenues, 618 SaaS Founders with $1m+ in revenues, 215 SaaS Product leaders with 1,000+ paying customers and 310 SaaS Marketing/sales leaders with 100% yoy growth.

The conference is laser-focused on driving value for each attendee, regardless of profile. It has 4 stages built for SaaS founders, CMOs, heads of product, sales, and engineering. Each stage is packed with a variety of sessions: (1) Fast-paced 20-minute keynotes in which top founders reveal tactics, data, and strategies they've never shared before and answer questions (2) Mastery workshops in which you can teach and learn from other founders in 10-person roundtables (3) Sharktank for SaaS Live Watch in which founders try and get a deal done live on stage with 3 buyers/investors.

This one’s a must-attend. Get tickets here.

<span id="april-b2b"><h2>APRIL</h2></span>

Future Digital Finance

When: April 2-3

Event type:  In-person: New Orleans

Why attend: At this conference, join professionals from big banks, fintechs, credit unions, and more to learn how to bring value to your financial organization by remaining innovative and ahead of the curve.

Attendees can look forward to:

• Actionable takeaways from top financial services minds: The conference boasts speakers from some of the largest consumer, commercial, regional, and community banks, as well as credit unions or wealth management organizations. The line-up includes:
  
  - Surendra Reddy Challapalli, Vice President, Citi
  - Jill Moser, SVP Global Loyalty Offers, Mastercard
  - Trish Wethman, Chief Strategy Officer, Best Egg
  - Martin Schrodt, SVP, Director of Market Development, Simmons Bank

• Digital strategies for financial organizations: The conference has four tracks planned to help attendees learn tried-and-true best practices that can be used for their digital journey in the coming year:
  
  - Track 1: AI in Banking Today and What’s On the Horizon
  - Track 2: Advancing the ABCs: Assets, Blockchain and Crypto
  - Track 3: Building Truly Connected and Valuable Experiences
  - Track 4:  Customer Acquisition and Retention

• Unparalleled networking opportunities: As Future Digital Finance is a mid-size event with many planned networking breaks, Q&As, receptions, meetings, and more, attendees have a greater chance of finding and connecting with leaders and like-minded peers (59%  of conference attendees are in an SVP/VP/Director role,24% are in a Head/Lead of/Manager role, while 17% are C-level/President). This, in turn, means better conversations and possibilities for strategic collaboration.

Get more information here.

LeadsCon

When: April 8 - 10

Event type: In-person: Paris Hotel & Casino, Las Vegas

Why attend: LeadsCon is singularly focused on helping conference attendees stay at the forefront of lead generation and customer acquisition. Executive-level speakers will share their strategies and insights in lead gen and performance marketing so that attendees can optimize their approach to nurturing and converting more quality leads.

As the event approaches, we'll update you with all the essential information regarding speakers, sessions, and more.

Experiential Marketing Summit (EMS)

When: April 24 - 26

Event type: In-person: Las Vegas

Why attend: Comfortingly, the EMS website states that it is designed to prepare you for what’s next. During the three-day event, you can commiserate with peers (nothing brings marketers together like shared tales of thwarted campaigns and mysterious Google Analytics spikes), address challenges, and find the solutions you need to lead and thrive in the next era of experiential marketing.

Attendees can expect:

• Insights into the future of experiential marketing: How will the industry thrive in the months ahead? What are the world’s leading brands planning for this year and beyond? How will brand experiences change and adapt to our new reality?

• Guidance on navigating new waters from experts: Senior-level perspectives on the mission-critical trends, best practices, and how-tos available on experiential marketing.

• Deep dives on various topics: DEI, Women in Events, and Event Logistics.

The entire program will be announced in early 2024.

Check back here for more information.

<span id="may-b2b"><h2>MAY</h2></span>

Forrester B2B Summit North America

‍

When: May 5- 8

Event type: Hybrid: Virtual and in-person (Austin)

Why attend: The conference bills itself as “the go-to event professionals trust to deliver the information and insight they need to make bolder, smarter decisions”, and it lives up to this reputation.

In 2023, the conference offered more than 100 role-based sessions aligned to the priorities of B2B marketing and sales professionals, and speakers included  Dara Treseder, CMO, Autodesk, Cheryl Cook, Senior Vice President Global Partner Marketing, Dell Technologies, and Cindy Matos, VP of Transformation and Governance, IBM.

The 2024 agenda and speakers are still a work in progress, but attendees can expect the following:

• Strategic keynotes by Forrester experts and inspiring guest speakers on topics such as driving growth opportunities, transforming revenue generation, and preserving brand values
  ‍
• Session formats are designed for different learning styles, such as analyst presentations, panel discussions, etc.
  ‍
• Marketplace opportunities to help you find the right solutions and networking opportunities to help you expand your community

Check back for more information on the agenda, but this one’s a must-attend.

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<span id="june-b2b"><h2>JUNE</h2></span>

Gartner Marketing Symposium/Xpo

When: June 3-5

Event type: In-person: Denver, CO

Why attend: The Gartner Marketing Symposium/Xpo conference hardly needs an introduction, but for the uninitiated, it’s one of the most anticipated and attended conferences each year, with attendees leaving with the skills and tech they need to achieve more robust performance in their organization’s mission-critical priorities.

At the 2023 edition, attendees explored new research and actionable insights on AI, marketing strategy, multichannel marketing, and brand strategy and learned from industry leaders and Gartner experts.

Details on 2024 speakers and sessions to follow.

2024 ANA Masters of B2B Marketing Conference

When: June 12 - 14

Event type: In-person and virtual

Why attend: The conference serves as a showcase for the ingenious thinking and inspirational strategies employed by the world's foremost CMOs and top-tier brands. These approaches not only meet but exceed customer needs, foster growth, and ignite transformative change. 

Past editions have featured distinguished C-suite leaders from renowned companies such as Google, United Airlines, Verizon, Ford, American Express, AB InBev, P&G, Shell, PepsiCo, and many more.

Stay tuned for more details.

<span id="july-b2b"><h2>JULY</h2></span>

We’ll update this month with event details soon. Check back for updates.

<span id="aug-b2b"><h2>AUGUST</h2></span>

We’ll update this month with event details soon. Check back for updates.

<span id="sep-b2b"><h2>SEPTEMBER</h2></span>

SAASTR ANNUAL 2024

When: September 10-12

Event type:  In-person: SF, Bay Area

Why attend: If we had to describe Saastr in a few words, it would be ‘SXSW meets SaaS.' It’s a melting pot of creative energy, entrepreneurial spirit, and cutting-edge technology. It's where industry pioneers, visionaries, and startups gather to exchange ideas, fuel innovation, and shape the future of SaaS. 

Attendees can look forward to:

• Hear from the best in SaaS: 100+ handcrafted sessions to help you scale. No fluff. No commercials. No boring panels. Last year's sessions were led by marketing leaders from Miro, Zoom, Lattice, Freshworks, Notion, Y Combinator, Monday, Asana, Okta, and more.

• Mentorship and collaboration: 1,000+ 1-on-1 and small group meetings. 25+ AMAs with top industry experts. Plus VC Matchmaking.

• Great parties and networking: Just you and your new SaaS BFFs. New connections every day with evening events and nightly Happy Hours.

We’ll update you when we get more info on this year’s agenda, but we’re excited already.

Get your tickets here.

Marketing AI Conference

When: September 10-12

Event type:  In-person: Cleveland, Ohio

Why attend: The Marketing AI Conference (MAICON) aims to help marketing leaders and practitioners navigate the use of AI to solve problems, achieve goals, and scale more efficiently than with traditional marketing technology solutions.

The main stage will focus on AI vision and innovation, whereas breakout rooms will center on two core tracks: Applied AI and Strategic AI.

• Applied AI sessions will focus on use cases, real-world applications, practical know-how, and tools and technologies.

• Strategic AI sessions will focus on topics relevant to an organization's leaders, with sessions on privacy, ethics, legal, talent and training, and more.

All in all, this conference looks like a hidden gem. And given the preponderance of AI already in marketing in 2023, attending MAICON would be an investment in unlocking unparalleled success in the evolving AI landscape of 2024 and beyond.

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IBC 2024

When: September 13-16

Event type: In-person: Amsterdam, the Netherlands

Why attend: IBC bills itself as ‘the world’s most inspiring content and technology event’, and one glance at the conference website will convince you that they've got the goods to back up that claim.

• The conference agenda, for one, is packed with groundbreaking presentations, panel sessions, workshops, product demos, and technology masterclasses - a must-attend for anyone seeking to stay at the forefront of ever-evolving content and tech fields. Learn about new technologies, future business models, and creative innovations that broaden the horizons of media and entertainment. 

• The speakers at the conference are from all those companies you and your colleagues enthusiastically (or enviously) talk about on Slack and use as references for your work. Just look at this previous lineup of worldwide media content and technology leaders:

<screenshots of the leaders>

• Get in front of industry decision-makers: Exhibitors at the show take advantage of a truly unique gathering of the best and brightest networkers, buyers, innovators and leaders.  <screenshot of IBC 2023 breakdown>

We’ll update this space with updates on sessions and speakers for IBC 2024.

Get more information here.

DMEXCO

When: September 18-19

Event type: In-person: Cologne, Germany

Why attend: 

DMEXCO (Digital Marketing Exposition & Conference) bills itself as the place where ‘tomorrow’s digital business happens today’, thereby inviting attendees to experience the future in present tense, if you will. It’s an exciting and bold vision that’s bound to intrigue marketers of all stripes. 

• The DMEXCO conference agenda is always packed with groundbreaking topics, making it challenging to choose between them. Last year, there were 14 stages, organized by focus, such as e-commerce, media, or agency, helping you to access content that would help you excel in your specific industry niche. Here are some sessions from DMEXCO 2023 to give you an idea of what you can expect in 2024:
  
  - ‘Growing shopper engagement and online revenue with intelligent product discovery’ featured an interesting discussion on how to grow key commerce metrics with intelligent product discovery.
  ‍
  - ‘Privacy meets Technology – Enhancing and Enabling Consumers Interests’ - an international high-level panel of members of technology and privacy fields who discussed and compared the latest trends, developments and policies in Europe, and the USA.
  
  - Truth Beyond the Bots: A People-First Revolution in Digital Marketing - a keynote that dove deep into the essence of genuine human-centricity and advocated championing humanity over machines.
  
  There were 770 speakers at the conference last year, including marketing leaders from Nestle, Deutsche Bank, L’Oreal, Taboola, and Tiktok.

• At the Expo, you can make contact and close deals with decision-makers; according to their website, 77% of DMEXCO attendees have purchasing power, 54% are senior executives, and 23% are C-Level.

Wow. Sign us up!

We’ll update this section with more details on speakers and sessions. 

You can book tickets here.

INBOUND

When: September 18-20

Event type: In-person: Boston, MA

Why attend: This annual conference by Hubspot is a juggernaut, and for good reason, promising to be a place where “careers take off, businesses begin to scale, and community changes us for the better.” 

The 2023 edition saw 11,000 business leaders, industry movers, and shakers worldwide getting together for three days of collaborative learning, networking, and growth. Speakers included producer, actor, and Hello Sunshine founder Reese Witherspoon, Derek Jeter, Baseball Hall of Famer and business leader, and bestselling author, Kim Scott. 

This sets the stage for an equally, if not more, remarkable 2024 edition.

Check back for more information on the agenda and speakers.

<span id="oct-b2b"><h2>OCTOBER</h2></span>

IMEX 2024

When: October 7 - 10

Event type: In-person: Las Vegas, Nevada

Why attend: IMEX is a fixture in most event professionals' calendars - and for good reason. It’s one of the most significant events of the year for event marketers as it brings together thousands of event planners, producers, conference organizers, and event tech enthusiasts to stay on top of the latest event management trends, discover new partnerships, and explore the most recent advancements in event technology.

We attended the conference in 2022 and loved the experience. Click here to read a quick note on our on-ground learnings and tips.

Attendees can look forward to:

• More than 150 educational activities: Explore the latest trends, level up your professional skills, and find solutions to industry challenges. At IMEX 2023, there were 6 tracks; you can expect the same or more next year:
  
  - Technology and innovation
  - Trends and research
  - People and planet
  - Business practices
  - Experience design
  - Event marketing

We recommend catching a couple of sessions in each track to get a well-rounded and insightful experience at IMEX. It can be hard to pick between them, though! Just take a look at some of the 2023 session topics:

• The artist's guide to unlocking innovation: At this session, attendees discovered how the outlook of a poet could empower leaders to unlock the doors to enhanced creativity, collaboration, and competitive advantage.

• The importance of providing safe and resilient spaces at events: In this session, conference attendees learned why safeguarding and support are a leading factor in event design and how to attract broader and more diverse audiences and add to the richness of your event.

• Using tech for digital natives: Attendees learned how technology such as second screen and augmented reality could be used with purpose and intention to create moments that connect.

• Engagement decoded: Using science-based evidence to achieve engagement: In this session, attendees learned about barriers to true audience engagement, and that engagement could and did mean different things to different companies.
  
  You can expect equally intriguing sessions at IMEX 2024. We’ll update this section with specifics on sessions when they’re available.

• More than 150 networking opportunities: You will have plenty of chances to expand your network and mix with the industry’s best and brightest via different activities such as dinners and forums, golf tournaments, and even 5km runs!

• Access to 1000s of buyers and products from North America and worldwide: Exhibiting at IMEX means that you’ll get in front of important buyers, meeting planners and suppliers from every sector of the global meetings industry, which can mean you can get months' worth of business done in just a few days. Just to give you a scale of what’s possible,  IMEX 2023 was attended by 5000+ buyers and led to 80,000+ meetings scheduled. 

All signs point to a highly educational and value-driven experience, that should be one of the top B2B marketing events in 2024 you’d want to attend.

Click here for more information.

Ascent 2024

When: October 28

Event type: In-person: New York

Why attend: This conference is for CEOs, CMOs, CROs, VPs, and Directors of companies ranging from $5 million to $1 billion in revenue, looking for an opportunity to engage in a wealth of insightful learning.

• The roster of speakers is excellent: Ascent 2023 was headlined by the who’s who in SaaS, such as
  - Rand Fishkin, Sparktoro, Co-Founder & CEO
  - Alina Vandenberghe, Chili Piper, Co-Founder & CPO
  - Anthony Kennada, AudiencePlus, CEO
  - Brandee Sanders, Revenue.io, CMO
  - Jason Widup, Peak B2B Founder
  - Olga Andrienko, Semrush VP of Brand Marketing
  - Erin Gunaratna, Chargebee VP of Product Marketing
  So you can look forward to more of the same at Ascent 2024.
  ‍
• The content looks promising: Last year's topics had both breadth and depth. Here’s a quick snapshot of some of the sessions that were held:
  - The End of Marketing Attribution Miracle or Menace?
  - Using Generative AI in Your GTM Strategy
  - What is B2B Community Marketing?
  - Overcoming Adversity Pushes You Beyond Perceived Limitations
  
  And we love the variety in networking: Ascent offers attendees a variety of ways to connect and learn from peers including:
  - 8-Person Workshops: Intimate group conversations facilitated by industry experts
  - 1-on-1 Workshops: Dive deep into specific, timely GTM topics with another executive
  - Content Curated: Presentations from industry-leading subject matter experts
  - Networking Lunch: A buffet-style networking lunch in the middle of the event space.

Get more info on the conference here.

<span id="nov-b2b"><h2>NOVEMBER</h2></span>

We’ll update this month with event details soon. Check back for updates.

<span id="dec-b2b"><h2>DECEMBER</h2></span>

We’ll update this month with event details soon. Check back for updates.

In our inaugural session of Events About Events hosted by Nick Bennett, the CCO & Co-Founder of Tack, we delved into the intricacies of B2B event marketing. 

As the conversation unfolded, industry experts Ashley Mauras, Director of Experience Marketing at Quantum Metric, and Jason Widup, the founder of Peak B2B, shared their unique perspectives and insights on the key changes they've observed with events.

If you missed it, or just need a refresher, here are 4 key takeaways:

‍Defining the core of modern B2B events

B2B events are not what they were before.

For instance, today, It's not just about putting together flashy events anymore; it's about creating experiences that resonate. 

In the session, our speakers illustrate that the very core of modern event marketing has evolved. It is now all about understanding your audience's evolving needs and meeting them head-on.

‍Changes in event expectations

The post-pandemic landscape has invariably altered the way we perceive and approach events. “Attendees now value their time more than ever, demanding better experiences", says Ashley, emphasizing that companies need to elevate their event strategies, understanding that subpar experiences could deter potential attendees in the future.

To this end, Jason highlights - “One of the bigger changes companies are realizing is like, ok, this has to be a very attendee focused experience - the attendees should be really at the center of the event.”

Events aren’t just events; they’re growth catalysts

‍
If you’re thinking of events as just networking opportunities, think again.

Events should structure around the customer's journey – from discovery to engagement and growth.

It's a reminder that events can be strategic levers in your growth plan. And guess what? In-person events can be especially impactful, providing that personal touch that might just push a potential deal across the finish line.

Retention and renewal through events

Even the focus of B2B events is evolving, it isn't solely on new acquisitions. Jason Widup sheds light on the current trend in the SaaS world, noting, "Everyone's moving to a land and expand model... focused on expansion, retention, renewal."

Why are we observing this change? Because event marketers have realized that having their customers attend their events results in:

➡ Genuine testimonials: Their firsthand experiences carry weight, making them your brand's most authentic promoters.

➡ Organic interactions: They often become spontaneous salespeople, answering queries and sharing their positive experiences.

➡ Boosting retention: While events are great for attracting new faces, having your customers around not only validates your product but also reinforces their loyalty.

Love these insights? Register for our Events About Events series today!

Money 20/20 Vegas 2023 is shaping up to be an insightful gathering for those in the payments, fintech, and financial services sectors. As we approach the event, here’s a sense of what's in store. 

When and where is it happening?

22-25 Oct 2023 at The Venetian Resort, Las Vegas.

Sessions to watch out for

Putting the heart back into the customer experience through high-touch digital platforms

Speakers: Thomas Fuss (CTO, Backbase) & Ashley Eknaian (Chief Digital Officer, Eastern Bank)

Insight: Dive into the real essence of "digital transformation" and its implications for banks. Understand the challenges of implementing new technologies and the need for a holistic approach to truly transform and deliver exceptional customer experiences.

Building loyalty through payments: the Cleveland Cavaliers and Caesars

Speakers: Matt O'Brien (Senior Vice President of Global Partnerships, Rock Entertainment Group), Megan Rodriguez (SVP Loyalty & CRM, Caesars Entertainment), and Dennis McCarthy (Chief Client Officer, Bread Financial)

Insight: Explore the importance of customer trust and loyalty, especially in the sports and entertainment sectors. Learn how financial innovations are being leveraged to enhance user experiences and foster repeated engagements.

Future proofing through experiential marketing

Speaker: Raja Rajamannar (Chief Marketing & Communications Officer, Mastercard)

Insight: Delve into the evolution of Mastercard's iconic "Priceless" campaign. Discover how it's transitioning from moments to movements, connecting people globally, and the brand's future direction centered around experiential marketing.

Sunday Night Live: Ben Horowitz, AI, oh my...

Sunday Night Live at Money20/20 is the premier event featuring top industry names. From the ice breaker to the Fintech Update, anticipate an exciting Sunday evening of surprises.

Noteworthy keynotes

Money 20/20 boasts a lineup of influential voices in the industry, including:

• Emilie Choi, President & Chief Operating Officer, Coinbase
• Ariel Cohen, CEO & Co-Founder, NAVAN
• Anand Selvakesari, COO, Citigroup

Networking opportunities

Banking Infrastructure Summit: Networking reception

Powered by Thought Machine, in partnership with Google Cloud and Accenture

The Green Room- Sunday Night Live after-party

Networking with drinks from the bar and live music from the stage

How to register?

The pass is available on the official website.

Picture this: your association just wrapped up a conference that kept all of your attendees engaged and taught them valuable insights that they can carry into their professional careers. However, just because your association’s event is over doesn’t mean your work is!

Events are not just one and done. Post-event follow-up is critical to keeping attendees invested in your organization and eager to stay involved, whether by registering for an upcoming event, signing up for your mentorship program, or upgrading their membership tier.

Luckily, you can use a variety of communication and marketing channels to keep attendees in the loop and connected to your organization at all times — from text messaging to social media.

Use these best practices to foster lasting relationships with attendees and nurture guests along the member journey after your event:

• Express Appreciation
• Solicit Feedback
• Post event highlights
• Offer additional ways to get involved

Connecting with your attendees before, during, and after your event is a vital part of boosting your member retention rate. Let’s dive into how you can keep your association on your members’ minds long after your event concludes.

Express Appreciation

Your association is likely made up of busy individuals who take the time out of their schedules to attend your conferences, workshops, and more. As a result, it’s important to show your gratitude to members for showing up. Doing this can build stronger connections with your members and make them feel like they're really part of your association's community.

In your thank-you messages, be sure to:

• Greet attendees with their first names: A personalized message is much more eye-catching and impactful than a generic note that begins with “Dear Member.” Plus, it can lead to higher open rates. In fact, one study found that personalizing your subject lines can increase open rates by 29.3%. Add members’ first names to your subject lines so they’re more likely to read your message and feel like they’re a valued part of your organization, rather than just another participant among hundreds or thousands. 
  ‍
• Reference the event they attended: Include the specific name of your event in your message so attendees know what you’re thanking them for. 
  ‍‍
• Share the top insights from your event: Remind your attendees of the key takeaways from your event that they can use to reach their individual goals. For example, if you recently hosted a skills-building conference, you might say “Dear Monica, Thank you for attending our Annual Skills Development Conference. We hope that you enjoyed our public speaking and technical writing workshops and will carry out the three C’s we went over: “Communicate Clearly, Concisely, and Confidently.”

Manually personalizing each of your attendee communications can eat up all of your time and cause you to delay getting your thank-you messages out quickly. Instead, leverage a text messaging platform with automation and personalization abilities so you can easily power off these messages in just moments and feel confident that attendees will see them. The right platform will also let you schedule these messages in advance to be sent mere minutes or hours after your event concludes. 

Solicit Feedback 

Show your guests that you value their perspective by inviting them to fill out a post-event survey. Ask attendees to honestly share what they liked and disliked about your event. For instance, you might ask questions like:

• On a scale of 1-10, how engaged did you feel during this event?
• What was your favorite part of our event?
• Do you have any suggestions to improve this event? 
• Did you find the registration process simple? 
• How likely are you to attend another event from our organization in the future? 

Your members’ responses will point your association to ways you can increase your events’ impact in the future and boost your attendance numbers. After all, members are much more likely to attend events that align with their interests and actively take their feedback into consideration. 

Once your survey is created, you’ll need a way to get it to your supporters.  Easily send out this survey by text messaging your attendees a mobile-friendly link. This way, attendees can submit their responses at any time on the go. You can also email it to your event attendees so they have the option to complete it from their computers. 

Post event highlights 

Sharing event highlights on your marketing and communication platforms — like your text messaging campaign, social media, and email — allows attendees to remember the great time they had at your event while enticing members who weren’t in attendance to register for future events. 

For example, you might share: 

• Photos of guests engaging in event activities, like listening to a speaker or networking with peers
• Video clips of the top speeches from your event
• Testimonials from guests in attendance

To gather testimonials, ask some of your loyal members who were in attendance to write a few sentences about what they took away from your event and how it’s helped them in their respective fields. This can be powerful social proof to inspire people to sign up for your next event or even apply to be a member if they aren’t already. 

Offer additional ways to get involved 

Events can often serve as a springboard for attendees to dive deeper into what your association can offer them. Point attendees to other ways they can continue to stay engaged in your association. For example, you might invite attendees to:  

• Register for upcoming events: On your website or through newsletters, highlight  upcoming conferences, workshops, or networking events that would be of interest to your attendees. Include a link to your registration page so attendees can sign up with ease. 
  ‍
• Sign up for your email newsletter or subscribe to your blog: Attendees can always stay tapped into your organization by keeping up with your email newsletter or industry insights blog. This is a great way to keep your association top of mind and help members derive as much value from your organization as possible. 
  ‍
• Follow your social media accounts: Encourage attendees to follow your association on social media for real-time updates and the ability to connect with other members. For example, you might create a Facebook group where members can launch into thought-provoking discussions. 
  ‍
• Explore opportunities that relate to their specific interests: Suggest opportunities that align with the purpose of your event since you know that attendees are already interested in this. For instance, let’s say you’re an association of medical professionals that recently hosted a networking event for new doctors to learn more about how to progress in their careers. You might direct them to an opportunity to join your mentorship program and receive invaluable advice from more veteran members of your association. 

You can also ask attendees as part of your post-event feedback survey for ways they hope to get more involved in your association. Then, you can suggest opportunities based on these responses. 

Wrapping Up 

The post-event phase is a golden opportunity to convert attendees into loyal members. With the right post-event marketing and communication strategies, you can build stronger relationships with attendees and create a vibrant and growing member community. Make sure you’re working with the best tech to easily get in touch with attendees and keep them engaged well after your event ends. 

Imagine you receive this email from a professional association you were once a member of:

• ‍Please join us for our next virtual event
  
  We’re pleased to announce our next virtual mixer! Meet and mingle with peers as we discuss recent trends in the field.
  Please RSVP at the following link: [URL]

Would you be likely to re-engage with the association or attend the event? Probably not. This short email doesn’t inspire action and would be unlikely to even catch your attention in a crowded inbox.

But what if you received this version?

• ‍You’re Invited: Claim your spot in ABC’s virtual mixer this Wednesday
  It’s time for another virtual mixer as part of the Association of Badger Crusaders’ autumn event series!
  [Screenshot from the previous event overlaid with a cute badger illustration]
  
  We’ve been thrilled to see our community of wildlife researchers, enthusiasts, and warriors join previous events, and we’ve got something special planned for our next event on Wednesday at 6:00 PM Eastern — but you’ll need to tune in to find out!
  Please RSVP today to claim your spot, or sign up to receive a recording of the gathering if you’re unable to join us: [URL]
  We look forward to seeing you and chatting all things badger conservation!

Assuming you’re a badger researcher or enthusiast, this email would probably be more likely to grab your attention, right?

Email promotions are among the most important ways for organizations to get the word out about events, increase attendance numbers, and drive engagement. But there’s so much more you can be doing than drafting basic emails notifying supporters, members, or customers about the event and asking them to attend. The ways in which you design your email campaigns and craft your messages will have a huge impact on final outcomes.

Let’s explore four of the fundamental best practices to keep in mind.

1. Determine the value proposition of your event 

Why would someone want to attend your event? When you’re knee-deep in planning and coordinating, it can be surprisingly easy to lose sight of what should be at the core of your event’s promotions: its value proposition.

Value proposition is defined as “a concise statement of the benefits that a company is delivering to customers who buy its products or services,” but it can be expanded to anything that you’re promoting. If you’re asking people to take action, you need to understand why they’d want to.

Break your event down into these elements to uncover and refine its value proposition:

• Purpose: Why are you hosting this event? What will it accomplish for your organization?
• Audience:Who do you want to attend this event? What are their motivations for engaging with your organization in general—are they customers, donors, or members? What do they get from being a part of your community?
• Benefits: How do the purpose of the event and your audience’s motivations intersect? What are the benefits they’ll get from attending—networking, learning opportunities, sneak peeks at new products or programs, a fun time?
• Unique aspects: What does your event offer that takes its appeal and benefits to the next level, setting it apart from other similar events? Do you have special entertainment planned, or a standout speaker?

As you lay out your email strategy, try answering these questions. They’ll give you a clearer sense of why people would want to attend the event and what they’ll get out of it. This is the core message that should anchor all of your promotions in one form or another.

2. Segment your email list

Understanding your target audience will help you refine your email approach and ultimately maximize attendance and engagement. If you’ve already defined your audience with the exercise above, it’s time to dig deeper to uncover the more specific strategies and elements you might employ in your emails to target them.

Start by defining the specific characteristics of your target audience for this event—for an association, these could be markers like:

• Active membership
• Lapsed membership within the last X years
• Previous engagement with this type of event
• Location (for in-person events)

When you create a defined segment for your event promotions, you can then take a closer look to see what promotional strategies will work best for your emails. If you keep comprehensive records in a CRM or database integrated with your email tools, you should be able to review previous email campaigns that these segmented donors have received. Order them by clickthrough or conversion rate, and bingo—you’ve found the specific promotions, subject lines, perks, and more that successfully attracted this audience’s attention in the past.

But even aside from this kind of data archaeology, segmenting your audience will still be helpful for simplifying the process of drafting your messaging. It’s always easier to speak to a group when you know exactly who they are in relation to your organization.

Segmentation is also important if your event targets multiple audiences, like potential vendors and attendees for a conference. Segmenting them and developing distinct email streams will keep your promotions organized and effective.

3. Leverage email copy best practices

Once you’ve determined the value of your event and who you’ll be promoting it to, it’s time to write some emails. You don’t have to be a professional copywriter to draft an engaging message, but you do need to follow a few best practices. These are the most important to keep in mind:

• Subject lines. Your email’s subject line should make it immediately clear what the email is about. Include some flair, humor, or impactful words to catch your reader’s attention depending on the tone you’re trying to strike. Mailchimp recommends that subject lines be no more than 9 words and 60 characters to ensure visibility for mobile users, like in the example from above: “Claim your spot in ABC’s virtual mixer this Wednesday!”

• Preview text. The preview text (or the first couple of lines of your email if preview text is not set) will display for users before they click through to read your email, so make sure it’s clear, concise, and enticing. This is the place to tease the value proposition of your event or tap into an emotional connection that will compel readers to learn more.

• Action and urgency. Your subject line and main body of your email need to include active language to best connect with readers and encourage them to take the next step. For example, the subject line above includes “claim your spot.” Don’t mislead readers, but do think about your event’s capacity and registration deadline—these are important pieces of information to share with them regardless.

• Social proof. How have others benefited from attending your events in the past? Showing readers that your events are valuable and trustworthy, even in subtle ways, can boost engagement. For example, shout out your impressive attendance numbers from your last virtual conference or include a short testimonial or two from past vendors or attendees.

• Personalization. This is one of the foundational event marketing best practices—take steps to personalize your emails to their recipients however possible. An integrated CRM and email tool makes it easy to auto-fill emails with recipients’ names. An effective segmentation strategy also allows you to develop different email variations for your subaudiences, like previous attendees vs. prospects who haven’t yet attended an event.

Above all, keep your email direct and concise. We all receive spam messages and know what they look like, so don’t let your email get mistaken for one. A direct, eye-catching subject line, compelling body copy, and thoughtful language and personalization choices can make a big difference in the ultimate impact of your emails.

4. Include compelling visuals and calls-to-action

Don’t forget the finishing touches that will drive engagement and more signups for your event—compelling visuals and clear calls-to-action.

Your emails can (and should) include visual elements that reflect the theme or content of your event. These could include:

• Branded letterhead elements
• Your organization’s logo
• Small illustrations or graphics
• Photos from similar past events

Be mindful not to include any visuals that are too large—this will impact the email’s deliverability and load time, which will backfire and reduce engagement. But compelling visuals that reinforce your brand and trustworthiness, add an appealing look, or provide social proof can go a long way to drive results.

You’ll also need to include calls-to-action that clearly direct readers to the target action you want them to take. For an event, this action would be registering to attend. It’s important to have a single call-to-action so that your message doesn’t get muddled, but this request can be repeated multiple times. 

The first couple of lines in your email should clearly state your call-to-action and link readers to your registration page. Then, sign off your email with a prominent button, graphic, or link that also sends readers to register.

With a well-designed registration page, you’ll start seeing registrations trickle (or flood) in. 

But you’ll also need a way to actually track these conversions. Ensure that your registration page is set up to capture and report conversions, in this case sign-up form completions, to Google Analytics. You can then use this data to put the finishing touches on your event plan and learn more about your performance, both in real-time and once the event is over and it’s time to promote your next one.

Email can and should be a cornerstone of your event promotion strategies. It’s one of the most direct ways of reaching potential attendees, and it’s easy to create streams or chains of emails that educate your readers about the event and compel them to take action. Email performance is also extremely measurable, making it a helpful source of event metrics when integrated into your data collection processes and future email marketing strategies.

With a clear sense of who you’re targeting, why they should be interested, how to best design your message to catch their attention, and extra touches that drive engagement and sign-ups, you can see some incredible email marketing results for your next event.

Insuretech Vegas is just around the corner! 

This event is the place to be for the latest and brightest in the insurance and technology industries, packed with expert sessions, hands-on workshops, breakout sessions for networking, and more.

Here’s everything you need to know about Insuretech Connect Vegas this year.

First, here are the essentials:

When is Insuretech Connect Vegas?

October 31 - November 2.

Where is Insuretech Connect Vegas 2023 going to be held?

The conference will be held at Mandalay Bay, Las Vegas.

Where do I register?

Click here to purchase your tickets at ITC Vegas. 

And here’s what you can look forward to checking out at the conference:

(1)🎱 Keynotes on cutting-edge tech and industry trends

Hear directly from top insurance CEOs, regulators, and innovation visionaries on their strategic insights and vision for the insurance sector - these sessions are insightful, downright inspiring and extremely valuable. We’re looking forward to these fantastic keynotes this year:

• Practical Optimism: Strategies for Thriving in a Changing World 
  Presented by Gary Vaynerchuk, Chairman of VaynerX, the CEO of VaynerMedia  Creator & CEO of VeeFriends

• Thinking and Acting like a Digital Company: Building on 150 Years of Insurance Background
  Presented by Kevin Strain, President & CEO Sun Life President
  Rodney Zemmel, Global Leader of McKinsey Digital, McKinsey & Company 

• In the Hot Seat of an Insurtech CEO
  Presented by Angus McDonald, CEO & Co-Founder, Cover Genius
  Eduardo della Maggiora, CEO & Founder, Betterfly
  Gary Hoberman, CEO & Founder, Unqork
  Jacqueline LeSage, Managing General Partner, Munich Re Ventures 
  Jennifer Fitzgerald, CEO & Co-Founder, PolicyGenius

(2)👂Intriguing panel discussions on all things insurance, from personalization to bitcoin

There’s a fantastic variety of panels you can attend at the conference based on your specific interests, goals and pain points. We’d love to attend all of them to be honest, but here’s the ones that we wouldn’t miss:

• From Good to Great: The Power of Personalization and Leveraging Data to Improve Customer Experience
  Presented by Andrea Iorio, Columnist, MIT Technology Review 
  Brasil Brent Williams, CEO, President & Founder, Benekiva
  Effi Fuks-Leichtag, CPO, NEXT Insurance
  Jackie Morales, SVP, COO, Security Benefit

• Insurance: Mission Impossible or Time for a Rethink? 
  Presented by Russell Higginbotham, CEO, Swiss Re Reinsurance Solutions

• The Power of Emotions in Insurance Customer Experience: Creating Positive Memories and Loyalty 
  Presented by Jamie Hale, CEO & Co-Founder, Ladder Life

• How Insurance Can Help to Enhance Resilience Against Climate Change's Environmental Risks
  Presented by Daniel Price, Co-Founder, WeatherPromise 
  Dave Mullen, VC, SVB Capital
  Raghuveer Vinukollu, Head of Climate Insights and Advisory, Munich Re 
  Rema Matevosyan, CEO & Co-Founder, Near Space Labs 

(3)🤖🧠 Interactive deep-dive workshops on AI and more

From exploring emerging technologies like AI to mastering the intricacies of regulatory compliance, learn how to apply cutting-edge knowledge to real-world challenges in the insurance sector. Here are a few intriguing workshops that caught our eye:

• Generative AI: Bridging the Productivity Gap in Insurance 
  Presented by Quantiphi Bhaskar Kalita, Global Head of FSI, Quantiphi Global Head of FSI Quantiphi
  Learn: how you can bring generative AI into your organization to solve transformational challenges and boost productivity, like for instance streamlining tasks like policy comparison, policy document generation.

• Revolutionizing Underwriting: Cutting-edge Tools Enhance Risk Analysis and Pricing Strategies
  Presented by Moody's RMS
  Learn: about the next generation of underwriting tools for P&C (re)insurers and how they work by pulling in untapped data sources, correlating them across their business, and delivering key insights at the point of underwriting.

(4)🗣️🗣️🗣️Lots and lots of networking opportunities

You’ll have plenty of time and opportunity to meet businesses and professionals you’re interested in connecting with. There are booth/kiosks on the show floor, private meeting rooms adjacent to the show floor booths, a dedicated area on the show floor for international attendees as well as dedicated meeting tables on the show floor.

There are a series of networking meet-ups designed for key niche audiences throughout the day including a First time orientation, Black Founders reception, Women’s Leadership Forum and a Reverse Speed Mentoring session held by InsureTalent x RISE in which young professionals seize the reins and offer insights that challenge conventional wisdom.

And there’s an AI matchmaking tool available that will connect you with decision makers that matter the most to you.

(5) And there’s plenty of fun and entertainment too

It's not all business; there's lots of entertainment and socializing at the conference too! Enjoy social events, receptions, and after-hours gatherings where you can relax and unwind while building connections. Do not miss:

• Puppy Lounges - Stop by the ITC puppy lounges to spend time with adorable rescue puppies. Need we say more.

• Relaxation Stations - Enjoy a mini massage from a trained masseuse to help you recharge

• Champagne Wall - Stop by their champagne wall and grab a flute to toast your success at ITC Vegas

• Happy Hour - Drinks and conversations almost every day, whether the kick-off reception or closing party

The takeaway:

Insuretech Connect this year promises to be a captivating event where you’ll probably be witnessing the future of insurance unfold in real-time. You’ll also get plenty of opportunity to network with tech and insurance enthusiasts as well as industry leaders. Win-win-win.

Oracle CloudWorld 2023 is all set to kickoff next week. If you're still on the fence about attending it, and don’t have the time to do your research, we’ve got you covered!

Here’s all you need to know.

What's it about?

It’s the largest gathering of Oracle customers and partners from around the world.

When and where is it happening?

Oracle CloudWorld will be held between September 18–21, 2023 at The Venetian Conference and Expo Center in Las Vegas. It is an in-person first conference.

What to expect:

• Extensive learning opportunities from Oracle experts
• Networking sessions with peers from various industries
• Exploration of the latest Oracle innovations
• A focus on Oracle solutions, including infrastructure, databases, and applications
• Insights to tackle complex business challenges

Sessions you may like:

Transform customer experience quickly with infrastructure and applications 

Discover how to rapidly transform customer experiences by leveraging Oracle's infrastructure and applications. Understand the benefits of Oracle's integrated cloud suite in delivering seamless customer experiences.

Maximize your marketing impact with Oracle Advertising and CX

Dive into the capabilities of Oracle Advertising and CX to enhance your marketing strategies. Learn how to drive better results and ROI from your marketing campaigns using Oracle's suite of tools.

Generative AI use cases, best practices, and strategies

Experts from Atlassian, Intermedia, Cohere, Accenture, and Oracle will discuss generative AI use cases, success stories, deployment strategies, and best practices.

‘Note’worthy keynotes:

• Larry Ellison, Chairman and Chief Technology Officer, Oracle will be discussing the latest advancements in Oracle Cloud, providing insights into the future of cloud technology.
• Safra Catz, CEO, Oracle will be sharing her vision for the future of business in the cloud era, emphasizing the role of Oracle in shaping that future.

Networking ops:

Oracle's sales and product teams are arranging small, by-invitation gatherings for individuals to interact with peers and specialists. The event includes a meal, beverages, and some entertainment in Las Vegas. Besides this, there are a host of sessions hosted by AMD, PwC, Accenture, etc. Plus, you can always spark up a conversation at CloudWorld Hub during your coffee breaks.

How to register?

The passes and pricing deets are available on their website.

Touted to be the AI event of the year, Dreamforce 2023, Salesforce's renowned annual conference is happening between Sep 12 - 14 at the Moscone Center in San Francisco, CA- and it promises to be a hoot!

For those of you who are wondering if it’s worth your time and money, here's a sneak peek into what’s in store.

Quick highlights

• 1,500+ sessions, 75+ AI thought leaders
• Real-time conversations with thought leaders
• A-list entertainer performances
• Surprises around every corner

A star-studded speaker lineup, alright (alright, alright):

Other important speakers include:

Marc Benioff - Chair, CEO and co-founder, Salesforce

Sam Altman - CEO, OpenAI - AI innovator and expert

Ayanna Howard, Ph.D - Accomplished roboticist, entrepreneur and educator

Viola Davis - Award-winning actress, producer and NY Times bestselling author

Rainn Wilson - Award-winning actor, comedian and NY Times bestselling author

Important AI sessions:

Here are some of the standout AI sessions lined up:

• AI for Everyone: This session promises to demystify AI for the general audience, breaking down complex concepts into digestible insights.
• Einstein Automate: Dive deep into the world of automation with Salesforce's Einstein Automate, exploring how businesses can streamline operations using AI.
• Tableau Business Science: A session dedicated to data visualization and business intelligence, highlighting the importance of data-driven decision-making in modern enterprises.
• MuleSoft Composer for Salesforce: This will focus on integrating various data sources, ensuring seamless data flow across platforms, powered by AI.

What's unique about this year’s edition?

Apart from the regular sessions, Dreamforce 2023 is introducing "TrAIlblazer Experiences," a unique blend of learning and entertainment. These experiences are designed to inspire attendees, offering a mix of hands-on workshops, luminary sessions, and networking opportunities.

And last but not the least…

To add a touch of entertainment to the event, the legendary rock band Foo Fighters will be tearing up the stage!

How to register:

Interested in attending? You can register for Dreamforce 2023 on the Salesforce website. Given the event's popularity, it's advisable to book your spot asap!

‍

Businesses are waking up to the potential of influencer marketing. 

A recent poll by InvespCro revealed a staggering 94% of marketers believe influencer marketing is a game-changer for B2B businesses. 

With such compelling stats, it pays to know how to tap into influencer marketing. At the same time, for someone starting out, it also pays to know what not to do. Luckily, we got some killer insights from Anton Shulke, Head of Influencer Marketing at Duda, in our recent edition of Event Heroes.

Here are four cool takeaways from that conversation that you can confidently bookmark:

1. The essence of influencer marketing is relationship building

One of the key points Anton underscores is the importance of investing time and effort in building relationships with influencers. No matter what the current trends are and what different strategies you’re following, at the end of the day, relationship building determines the success of your influencer marketing efforts.

"I think you will win in influencer marketing (B2B especially) if you kind of hold your horses and you invest, invest in not, not money, invest your time and, and, and effort in relationship with your influencer.” advises Anton.

2. Authenticity is key

Anton reiterates the power of trust and the human element in influencer marketing. Authentic recommendations can significantly influence purchasing decisions. He stresses the importance of working with an influencer who sees value in your business as well as your product. If they don’t like it - how will they vouch for you?

Highlighting this point, he says, "Only work with people who want to work with you who see value in working with you. It also is very important to work with people who like your products (not necessarily who use your product)."

3. All experts are not influencers, and vice versa

On the topic of how influencers can add value to B2B conferences, Anton acknowledges that they can help you reach a wider audience and promote your event, but also highlights that it is important for an event marketer to know the difference between an influencer and an expert, and this will help you aptly reach out to them for different purposes to better your conferences.

"Expert and influencer - it's not the same. One expert would be absolutely fantastic - but nobody knows him because he doesn't want to be a public figure. Experts will bring some tips or some deep knowledge people want, of course, but this expert would not bring registrations of course because nobody knows him. So you need someone who will bring your registration.”

4. Start small and scale up once you see results

Getting started with B2B influencer marketing can be a bit puzzling. As a marketing leader who is planning to kick things off, how do you make the first move? Anton suggests that starting with low-cost initiatives, like webinars, can be an effective way to dip your toes into influencer marketing without a hefty investment.

You can watch our entire conversation with Anton right here.

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History informs us about the future - and the same holds true for B2B conferences.

By looking back, we can glean insights that help us move forward with clarity and purpose. And this perspective becomes even more invaluable when it comes from an industry veteran who has witnessed the ebb and flow of event technology over the years.

Enter Sharyn Fitzpatrick, a top-55 event technologist who currently helms events at Sysdig, a cybersecurity software company.

Sharyn has been in the events industry for over 25 years, and carries with her some invaluable learnings from her journey. She has seen the industry evolve, adapt, and transform. 

So, when she shares a nugget of wisdom or a tale from her journey, it's not just a story – it's a roadmap.

Here's a quick look at some pearls of wisdom she shared with us in a recent edition of Event Heroes.

Staying agile with event tech is not optional

We’re not trying to sound like Captain Obvious when we say event technology is advancing at a rapid pace, because it’s still relevant - every passing day.

Platforms are evolving, new tools are emerging, and the integration possibilities are expanding. For event marketers, this means continuously updating their knowledge and being ready to adapt. Leveraging the latest features and integrations can significantly enhance the attendee experience.

Psst: Read how Zylo used Zuddl’s Saleforce integration to create 46% growth in new pipeline from their user conference SaaSMe 2023

When asked about leveraging event tech to build better events, Sharyn says "You need to be able to use an API or an embed code... platforms that have been more open source, open API, not a closed API will allow you to create a better experience for your attendee."

Always have a backup plan... or three

An event with zero challenges? - that’s Utopia!

Technical issues, unexpected changes, or disruptions can throw a wrench in the most well-laid plans. Sharyn emphasizes the importance of not just having a Plan B but also a Plan C and beyond. Being prepared for multiple scenarios ensures that you can pivot effectively, no matter what challenges arise.

“One of the stories I love telling is when we did this Charlie Miller webinar in February. I got a call at 4 am that one of our assisting speakers was sick and couldn't attend... so you've got to have kind of a backup plan for the different things that you do.” Sharyn remarks.

‍Harness creativity in your strategy

In the bustling area of event marketing, creativity is the only differentiator, and has always been. 

It's not just about having a unique theme or engaging content; it's about reimagining the entire attendee experience. 

From the way content is delivered to the engagement strategies employed, every aspect can benefit from a touch of creativity.

"Creativity is the soul of having a good events program... I believe in finding creative ways to deliver the right webinar experience." advises Sharyn.

Audience first, always

The logic is simple, really. Unless you truly know who your audience is, how can you expect to create an impactful event experience that captivates and converts?

Knowing who you're catering to, their preferences, expectations, and needs, is paramount. Tailoring your event experience to resonate with the audience ensures that you're providing them with authentic value and not just giving them a lofty philosophy that won’t make a difference to their career. 

After all, an event is as successful as the value it provides to its attendees.

Sharyn reiterates this approach by stating: "Make sure you know who you're doing the events program for, who the target audience is, and what experience you want to create."

We hope these pearls of wisdom help you shape your own memorable event marketing journey.

You can also watch our entire conversation with Sharyn at your convenience!

"Ok, Google, tell me why I should attend Google Cloud Next 2023?"

As one of the most awaited tech events of the year, this event promises a deep dive into the latest innovations in cloud technology. 

If you're still wondering if you should attend, here's a sneak peek into what's in store:

What’s it all about?

Google Cloud Next is Google Cloud's premier annual conference, a gathering where technologists, innovators, and decision-makers come together to dive deep into the latest advancements in cloud technology. From illuminating keynotes to hands-on learning sessions, the event offers a unique blend of technical content, strategic insights, and opportunities to connect with experts and peers.

Whether you're an IT professional, developer, or a tech enthusiast, Google Cloud Next promises to equip you with the knowledge and tools to shape the future of cloud computing.

What you can expect:

This event is up your alley, if you wish to:

• Dive into Google's recent breakthroughs in AI, data protection, efficiency, and beyond.
• Delve into main presentations, detailed discussions, and live demonstrations.
• Engage in practical workshops, educational sessions, and get certified on the spot.
• Stay informed with the latest product trajectory news.
• Network with Google's top visionaries at the executive gathering hub.

Top speakers to look out for:

Thomas Kurian - CEO of Google Cloud‍

With his vast experience and vision, Thomas's insights into the future of cloud technology are known to be enlightening. With nearly 30 years under his belt, he's honed his skills in engineering, cultivated strong business relationships, and effectively led large teams. Thomas is on the advisory councils for Stanford's Graduate School of Business and Princeton's School of Engineering.

Brad Calder - VP, Engineering at Google Cloud

Brad's sessions are known for their technical depth, providing a granular look into the workings of cloud technology. Brad Calder holds the VP and GM position for Cloud Platform and Technical Infrastructure at Google Cloud, managing networking, storage, data analytics, and core compute sectors. He has published over 100 papers in the areas of systems, architecture and compilers.

Aimee Catalano - Senior Director, Google

Aimee is a renowned expert in the go-to-market strategy for partner ecosystems and is notable for her contributions to DEI initiatives. Over her two decades in enterprise marketing, Aimee has led numerous leadership roles in both large and small firms, notably as the VP of Corporate Marketing at Pure Storage and the VP of Alliance Marketing for Citrix.

Sessions you may like:

What's new with generative AI at Google Cloud

Experts including David DeSanto from GitLab, and key figures from Google and The World Bank, will delve into Google Cloud's advancements in generative AI. Learn how organizations are leveraging these innovations and stay tuned for exciting announcements in Machine Learning and Generative AI.

What's next: Redefining productivity with Google Workspace

Join Harris Beber, Kristina Behr, Dave Citron, Yulie Kwon Kim, and Aparna Pappu from Google at the Blue Shield of California Theater at YBCA from 12:15 - 13:00 GMT-7. Explore how Google is revolutionizing work by integrating AI into daily productivity tools. This session will unveil Google's vision for the future of collaboration and how Google Workspace can elevate creativity and efficiency in the modern hybrid work environment.

Collaboration 2.0: The Evolution of Work through AI and Data‍

Join Brian Goldstein from Google, along with industry leaders from Dialpad and OpenText, as they discuss the transformative impact of AI on collaboration technologies. This session delves into how intelligent tools are reshaping the modern hybrid workplace, empowering employees to achieve peak productivity. Learn from experts at the cutting edge of AI and data integration, and discover strategies to future-proof collaboration while maximizing outcomes.

Innovators Hive | Google Cloud Next ’23

Innovators Hive is the go-to spot for developers and practitioners to discover the latest from Google Cloud. Whether joining in-person or virtually, this is your destination for up-to-date learning materials, Innovators program details, engaging challenges to test your expertise, and exclusive digital badges for Next ’23 participants.

Elevate your Possible with Enterprise-Ready Generative AI powered by Google Cloud

Join Genevieve Chamard, Steve Jones, and Jennifer Marchand from Capgemini as they explore the synergy of human intelligence, cloud, and Generative AI. This session will guide enterprises on leveraging the latest technologies, showcasing real-world applications and strategies in the cloud for scalable and responsible business growth.

The when, where and how:

• Date: October 11-13, 2023
• Location: Moscone Center, San Francisco, with select content and interactive experiences available online.
• Registration: Head over to the official event page to secure your spot. (just a heads up - most sessions are already full, so decide fast!)

Ever felt the pressure of creating a standout event on a shoestring budget? 

You're not alone. 

Kimberly Wong, Senior Manager - Field Marketing, Global Events and Experiences at Paddle, knows that struggle all too well. Having worked in the hospitality industry prior to entering the B2B SaaS space, Kim’s experiences with running events are as unique as they come!

That’s why we sat down with her and discussed tried-and-true strategies to make every penny count and elevate your events without emptying your pockets!

And since ‘time is money’, let’s save you some and head right into the takeaways.

Hack 1: Build genuine vendor relationships

As event marketers, we all deal with vendors who help us translate our vision to reality. At this stage, it’s important to not think of your vendors as mere service providers, but rather as partners in your success. 

Kimberly's approach underscores the value of these relationships. She notes, "Coming from hotels, I had a network of vendors that I rely on for various needs like swag, rentals, lighting, AV, and more. Building relationships with these vendors is crucial because you develop trust in their work quality." 

How does this help with your budget? A better relationship means a better understanding of each other's needs. More open communication channels can lead to smoother operations, fewer misunderstandings, and even better deals or value-added services!

Hack 2: Know your non-negotiables

Every event rests on key pillars, the non-negotiable elements that define its core. Kimberly advises to identify and prioritize these from the get-go. 

She suggests, "Start with the non-negotiables. Things that are never going to change." This isn't just about budgeting; it's about understanding the essence of your event. By identifying these pillars, you’ll ensure that the most critical aspects of your event remain uncompromised, allowing for flexibility and cost cuts in other areas without diluting the event's main objectives.

“For example you know how many people you're going to send on the team, you know you're going to need to do XYZ meals, you know you're going to have to pay this speaker right? When you start with that you get you get a base of what you're going to need to spend.” adds Kimberly.

Hack 3: Tap into community insights

In today’s super-saturated space of B2B events, no one person has all the answers. Kimberly champions the idea of leaning on the collective wisdom of the community. 

She mentions, "Joining an association... you connect with planners and suppliers that become your back pocket." This isn't just about networking; it's about shared experiences, learning from others' successes and mistakes, and tapping into a reservoir of knowledge that can help you navigate challenges, anticipate trends, and make informed decisions.

Hack 4: Prioritize quality over quantity (at any cost!)

The phrase ‘do more with less’ is great - as long as you don’t end up coming off as a cheapskate.

Kimberly offers a word of caution that while cost cutting, you may want to steer clear of cutting high-impact elements too thin, which in turn dampens the “oomph” factor of your event.

For instance, she emphasizes, "You don't want to skimp on the kind of swag or giveaways... if it's good, they'll keep it; if not, they'll probably leave it back at their hotel room." 

This is about the legacy of your event. It's about ensuring that every touchpoint, every interaction, and every takeaway resonates with quality. 

Liked these tips? Try ‘em out and let us know what worked for you? Also, you can watch our full conversation with Kimberly Wong on-demand for more insights!

Hello there, tech enthusiasts! Have you blocked out July 26, 2023, on your calendar yet? If not, it's high time you did. The AWS Summit New York is on the horizon, and it's shaping up to be a landmark event in the world of cloud computing.

A broad spectrum of learning

The AWS Summit New York is a treasure trove of knowledge. With over 115 sessions spanning a wide range of topics, there's something for everyone. Whether your interest lies in AI, machine learning, databases, or serverless technologies, rest assured you'll find a session that piques your curiosity. And who better to guide you through these sessions than AWS experts, builders, customers, and partners?

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Keynote by Swami Sivasubramanian

One of the highlights of the event is the keynote speech by Swami Sivasubramanian, VP of Databases, Analytics, and ML at AWS. Swami will delve into the innovative ways companies are leveraging AWS to revolutionize their industries. From the latest advancements in infrastructure, data, and AI to strategies for optimizing IT spending, Swami's keynote promises to be a wealth of information.

Hot topics to explore

The AWS Summit New York is a hub for the latest trends and innovations in cloud computing. With discussions on AI & Machine Learning, Data & Analytics, Storage, EC2 Compute, Serverless, Containers and Functions, Database, and DevOps & Developer Productivity, you're sure to stay ahead of the curve in the tech world.

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Networking opportunities

Beyond the learning opportunities, the AWS Summit New York also provides a platform for networking. Engage in meaningful conversations, share insights, and build connections that could lead to future collaborations.

Expo and AWS DeepRacer League

The Summit also features an Expo where you can see cutting-edge products and the latest solutions from sponsoring partners. And for those with a competitive spirit, the AWS DeepRacer League offers a chance to build and train a reinforcement learning model and compete for prizes and glory.

AWS training and certification

The Summit provides opportunities for AWS Training and Certification. Learn from AWS experts about real-world cloud scenarios, validate your cloud expertise, and gain practical experience.

In a nutshell

So, what can you expect from the AWS Summit New York? A day filled with insightful sessions, a keynote speech by an industry leader, discussions on trending topics, networking opportunities, an exciting expo, and even a racing competition!

Whether you’re hosting a small webinar with clients or throwing a community-wide potluck, your goal as an event marketer is likely the same: to get the right people through the door. 

But how do you know what catches your target audience’s attention, and how do you incorporate it into your marketing materials?

Understanding what resonates with your audience, meeting them where they are, and using innovative marketing channels are all key elements of an effective event marketing approach. This guide will help you glean new insights into your target audience’s motivations and leverage them to boost RSVPs. Let’s get started!

1.Reach out to social media influencers

You’re likely already leveraging social media to promote your organization’s events, but you might be overlooking one of the most powerful assets social media has to offer: influencers. With thousands or even millions of people tuned into their accounts, influencers provide a valuable opportunity to boost your organization’s visibility and attract attendees to your upcoming event. Influencer marketing is projected to reach $21.1 billion.

While influencers can be difficult to contact, much less book as a marketing partner, you can try these strategies to secure their support:

• Start small. It’s probably not realistic for your organization to go after the most popular influencers right away, but you have a much better chance of engaging influencers with a smaller following. 

• Leverage your existing connections. Partnering with an influencer you already have a relationship with is more likely to succeed than starting from scratch. Gauge if your organization’s staff, audience, or board members have any connections with influencers and if they would be a good fit for your marketing campaign. 

• Make appealing partnership packages. Ensure the marketing partnership’s value proposition is clear from the beginning by offering appealing benefits. For instance, you could highlight the brand exposure that accompanies working with your organization, as well as offer incentives like VIP invitations to the event.

• Offer them creative input. Remember that, while the marketing campaign is for your event, you’re still using an account tied to your influencer partner’s brand. Make the collaboration a true partnership by offering the influencer significant creative control over the marketing content. You could offer them multiple options, such as a guest blog post or a social media takeover, to ensure that you’re both happy with the campaign outcome. 

Influencers present a golden opportunity to market your event but remember that they should only represent one part of your larger social media marketing strategy. It’s also important to produce engaging, informative content that resonates with your audience. Structure your influencer marketing plan to align with your existing social media content plan to ensure a cohesive experience for your audience. 

2. Embrace video marketing

If a picture is worth a thousand words, imagine how valuable a video can be for your marketing strategy! With short-form video’s above-average ROI of 30%, your organization has a lot to gain from adding video content to your event marketing plan. Here are some simple ways that you can implement video content into your event marketing approach:

• Create event teasers. Build excitement around your upcoming event by sharing short videos teasing aspects of your event, such as behind-the-scenes clips of the venue, the food, or your keynote speaker preparing their speech. 

• Use existing event footage. If you’re marketing a recurring event and have exciting footage from one of your past gatherings, leverage it as marketing material.

• Share event recap videos. Even after the event, your footage can be useful. For instance, you can use footage that shows the overall atmosphere of the event and highlights your organization’s success. 

• Leverage live streams. Many social media platforms have free live-streaming capabilities that you can use to interact with your target audience. If your event features a guest speaker or entertainer, consider hosting a live-broadcasted Q&A-style interview about their part in your upcoming event. 

Not a cinematographer? No worries—you don’t have to be to get started. Ensure that you invest in a smart device that you can record on, a fast internet connection for live streams, and video editing software so your content looks professional. 

3. Use ChatGPT

AI chatbots, such as ChatGPT, are becoming more prevalent, and it’s easy to see why. With some practice, you can use ChatGPT to optimize your event marketing approach and content by:

• Streamlining the content creation process: From generating FAQs to email subject lines, you can use ChatGPT to conquer writer's block and write engaging content.

• Finding relevant facts: Using ChatGPT-4, you can ask the AI to comb the internet, cutting down the time required to research effectively.

• Leveraging live-chat support: Use a GPT-powered chatbot as a resource for event attendees who might need a quick answer to a question. If it doesn’t know the exact answer to a question, ChatGPT can provide the event coordinator’s contact information to direct them to the right point of contact.

• Collecting feedback: After the event ends, you still have valuable data to collect from your attendees. Rather than a static feedback form, ChatGPT can ask questions conversationally, yielding more nuanced feedback from event attendees for your future use.

The sky’s the limit with ChatGPT, and it’s getting more advanced every day. Take some time to explore its capabilities—you’re sure to get some use out of it for your marketing campaign.

4. Personalize your marketing emails

Email is a tried-and-true organization marketing tool, but are you using it to its full potential? Your audience gets dozens (if not hundreds) of emails a day, so it’s your job to cut through the clutter and grab their attention. 

The best way to do this is through personalization, which involves segmenting your audience based on shared characteristics, such as their engagement history, demographics, and geographic location, and developing different email streams that align with their preferences. For instance, when planning an event, you might reserve in-person invitations for supporters living within your general area and send virtual invites to those living outside of it. This attention to detail will help boost engagement. 

To segment your email lists, automate your efforts with a powerful CRM and email campaign management software. Maintain data hygiene within these systems by continually updating relevant contact information. Doing so will help you stay up-to-date on your target audience’s interests.

Next Steps for Starting Your Marketing Campaign

Now that you have these tips in your back pocket, you might already be picturing your future marketing campaign. Before you begin, remember to set achievable goals that position you for success. Start with clear objectives and break them down into actionable steps to add nuance to your campaign. Don’t forget to keep your organization’s vision for the event as your primary focus and build your campaign around it. Before you know it, you’ll have RSVPs flooding your inbox!

What happens in Vegas… is certainly worth your attention. 

And it’s no exception with CCW (Customer Contact Week), Las Vegas. Every year, CCW provides a valuable platform for vendors, business leaders, and CX innovators to come together, fostering opportunities for connection, collaboration, and networking.

This year’s edition will be CCW’s 25th, and will kick off on 19th June at Caesars Forum and go on until 22nd June. Going by the agenda and speaker line-up, this year’s edition promises to be a cracker of an event for CX industry leaders!

But instead of just taking our word for it, you can read this article to see if CCW is worth your time. So without further ado… here’s what you can expect from CCW 2023:

The major takeaways

Boost your customer strategy 

Join over 3,000 world-class customer contact and CX leaders for a chance to explore a wide range of trends and opportunities in the customer experience landscape, right from keynote addresses and informative summits to hands-on workshops.

Stay updated with the latest developments in CX

Leverage the opportunity to gain extensive knowledge about the digital revolution in the CX realm and  groundbreaking technology that’s revolutionizing how organizations engage with their customers.

Psst… here’s a link to the complete agenda.

Get CMP certified

Take the Contact Center Leader Exam and walk away with a CMP certificate - Fun fact: Leaders who demonstrate excellence in CMP Certified competencies have a significantly higher likelihood of surpassing performance expectations.

Who’s headlining?

The main stage headliners at CCW 2023 is quite the smorgasbord of talent from diverse walks of life. 

Here’s a quick look at this illustrious list:

• Abby Wambach: Soccer Legend & NYTimes Best Selling Author. Abby Wambach is a renowned soccer player, Olympic gold medalist, and FIFA Women's World Cup champion. 
• Armando (Pitbull) Perez: Grammy® Award-winning Musician & Entrepreneur. Pitbull is a globally recognized musician and entrepreneur. 
• Timnit Gebru: Founder, Distributed Artificial Intelligence Research Institute. Timnit Gebru is a prominent figure in AI research and ethics.
• Jenn Lim: CEO and Co-founder, Delivering Happiness. Jenn Lim is the CEO and co-founder of Delivering Happiness, a company focused on creating happier workplaces. 
• Mark King: CEO, Taco Bell. Mark King is the CEO of Taco Bell, a fast-food chain that needs no introduction.
• Jon Dorenbos: NFL Long Snapper & AGT Finalist. Jon Dorenbos is a former NFL long snapper and finalist on America's Got Talent. 
• Rebecca Jarvis: Chief Business, Technology & Economics Correspondent, ABC News. Rebecca Jarvis is a renowned journalist and correspondent for ABC News. 
  

How to register?

You can either choose to purchase a General Admission pass, All-Access pass or a 2-day vendor pass. More details are available in this link.

Also, come meet us?

Event Heroes Cocktail and Dinner

Before the hustle and bustle of CCW takes over, come join us for an evening of good company and great conversation. No formalities, no agendas, just a chance to hang out, meet fellow event marketers, and enjoy some tasty food and drinks together. 

When and where is the Event Heroes Dinner happening?

June 18, 2023 | 6 PM - 8 PM PST

Brooklyn Bowl, Las Vegas

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No matter the size of your organization, the life stage you’re in or how much money your company is putting behind events, one common factor that must be dealt with is getting everybody internally on board with your vision and plan as an event marketer.

But as you already may know, this is no cake-walk. 

Dealing with human beings in a business context comes with its challenges - no two individuals are alike, let alone two different functions within a company, making collaboration and ever-challenging endeavour - friction and resistance are sometimes just a part of the game.

So does this mean you just accept the fact that alignment is a bummer and run your event anyway? 

Of course not. Without proper collaboration, succeeding in events is almost impossible.

In our recent edition of Event Heroes, we spoke to Ashley Maurus, Director of Experience Marketing at Quantum Metric. Ashley has been passionate about planning and organizing things since her childhood! 

Currently, she is at the helm of all the marketing events that Quantum Metric runs in North America, and has a wealth of experience in collaborating with internal stakeholders.

In this article, we’ve shared 5 tips from our conversation with her that can help you run better events by getting that crucial internal buy-in.

Tip 1: Overcome Resistance Through Trust and Communication

When we asked Ashley why collaboration is difficult, she highlighted that it’s never easy to sync with different personalities, functions and goals, but trust and communication can go a long way.

"At the end of the day, buy-in is very much built on trust. " says Ashley. “When you're met in those times of resistance, maybe with somebody clashing with your idea, ask why - get to the root of where that resistance is coming from." 

"Because so often, I think we finish that story in our mind for that person. It might be something completely different. [Getting to the root of resistance] is just a moment of connection to really bridge that gap."

Key takeaway: By actively listening and understanding your internal stakeholders, you can establish trust, laying the groundwork for a collaborative relationship.

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Tip 2: Align Goals and Objectives

According to Ashley, alignment of goals is the key driver of event success, and it must be done well before the actual event. "It's doing that upfront work - getting everyone aligned, making sure that everyone's in agreement on the goals, the ‘why we're doing this’, and the ‘who's the audience’.”

Highlighting the core aspect of alignment, Ashley states: “I think it's just understanding what the goal of each of those departments will be, and understanding what they're trying to accomplish and aligning that goal with yours.” 

Key takeaway: When goals and objectives are aligned, collaboration becomes smoother, leading to more efficient and effective outcomes.

Tip 3: Leverage Your Existing Customer Base

Ashley emphasizes the importance of leveraging existing relationships by pro-actively collaborating with your customer success team, an often overlooked internal stakeholder.

Highlighting their importance, Ashley says “In my opinion, they’re arguably the most crucial because they're responsible for getting your existing customers to your event, which means you know the people that are going to sell on your behalf - and that's where the real magic happens.”

“There's nobody that's going to be stronger at selling your product than your existing customer base so we always pepper in at least a few customer brands at our events - just to be an extension of our team and really that proof point sharing their real life experiences using the product in a way that we can't because they have that trust behind it.”

Key takeaway: Collaborating with the customer success team can help leverage existing customer relationships to drive sales and build trust at your event.

Tip 4: Engage Your Partnership Ecosystem

Another overlooked function, according to Ashley, is the partnership team and ecosystem which can really strengthen your brand when it comes to events. Of course, to successfully have them onboard with your plan, it’s important to understand what your partner brands’ needs are and why they would want to participate in your event. 

“Your ecosystem, your partner network is so key in B2B Tech but especially in the startup world. It's going to strengthen your brand. Each brand really participating expands your audience reach.”

Key takeaway: Collaboration with your partner ecosystem can help you get multiple brands to participate in events, thereby expanding the audience reach and enhancing your event’s credibility.

Tip 5: Acknowledge Internal Marketing Efforts

Ashley points out that sometimes the internal marketing team is taken for granted, assuming they are already on board with your event marketing efforts, but that is not always the case. Without the support and cooperation of the internal marketing team, you could be left isolated and alone in your efforts.

“I mean I like to think everyone has events at the center of everything they do but that's not the case - you know there's other marketing activities out there. So I think just an acknowledgment of that sometimes with your internal marketing team or even if you have some sort of shout out system within your organization - just giving them those kudos every once in a while really goes a long way.”

Key takeaway: Recognizing the efforts of your internal marketing team and giving them the kudos they deserve can foster a positive and collaborative environment.

So you see, the right perspective can go a long way in helping you collaborate better with your internal stakeholders, and in turn, run successful B2B events.

Halfway through 2023, chances are you've already attended several B2B events this year, and are questioning whether you can just skip Forrester's 2023 B2B Summit. Is it really worth your time and effort?

In a word: yes.

Namely because unpredictability and uncertainty have been the name of the game for the past few years. Marketers have had to deal with diversifying routes to market, changes in consumer behavior and difficult-to-predict buying motions. 

That’s why the summit’s theme this year -  ‘ADAPT. ACT. GROW’ - is timely and pertinent. At Forrester's 2023 B2B Summit North America, marketers can get key strategies, pragmatic frameworks, and compelling data they need to adapt quickly to changing market conditions. 

When is it? June 5 – 7, 2023

Where is it?

This year’s edition is hybrid, with attendees able to either attend virtually or in-person in Austin.

Here’s what you can look forward to:

🎯 100+s tactical sessions aligned to marketing roles

Whether your focus is customer marketing, product marketing, marketing operations, demand and ABM, partner ecosystem marketing or sales, you can expect sessions addressing any and all challenges and goals that you’re currently facing at work. Take away ready-to-use insights and tactics that you can implement the very next day:

Here’s a snapshot of noteworthy sessions available for different roles:

• Align Marketing, Product, And Sales Around Buyer Value To Propel Growth: A panel that provides practical tips for driving alignment and releasing each team’s potential and strategies for calibrating to and innovating on buyer value, led by analysts and experts at Forrester.

• Beyond Alignment: How Sales And Marketing Leaders Integrate For Success: This session will explore how organizations integrate processes, technologies, teams, and practices to deliver a compelling buying experience

• Lifecycle Revenue Marketing Is The Future Of B2B Growth: This session will outline buyer trends that are having the most impact on B2B marketing such as buyers being more self-guided or more prone to extending their purchasing processes, and identify LRM strategies that can help surface revenue opportunities out of customer adoption, loyalty, and advocacy initiatives.

• Product-Led Growth: Right Fit, Right Approach For Your Organization? A session that helps marketers learn best principles, principles, practices, examples, metrics, and fit assessment, as well as next steps for product, marketing, sales, and customer success leaders.

In-person attendees also have the opportunity to take part in specialized pre-event sessions and workshops such as the ForrWomen Leadership Program which helps attendees learn how to help advance women leaders in their organizations.

📋 Case studies from globally leading brands and executives

Get first-hand knowledge from industry leaders - valuable insights into the strategies, tactics, and approaches employed by them that you can apply to your own marketing efforts, helping them drive growth and overcome obstacles.

Here are a few intriguing case studies on the Summit agenda:

• Calendly: Smith.ai: How to Transform MQLs into Sales Meetings, Instantly: Today’s buyers hold the power, wanting to self-serve and resist salespeople until they’re ready. You’ll hear how Smith.ai’s sales team is giving buyers more control with a customer-first routing strategy to drive a 70% conversion rate from MQLs to meetings booked.

• 6sense: How to Do Frictionless, Revenue-Generating ABM: Learn how Twilio Segment built a collaborative partnership between marketing and sales, using 6sense’s intent and keyword signals. By focusing outbound campaigns on in-market buyers, the Segment GTM team booked 75+ meetings within one week of launch.

• Mindtickle: Breakdown the silos to win together: How to implement a business pivot on a global scale: Hear from Jegen Kalimuthu, Global Sales Enablement at LinkedIn on how to tackle a global business transformation cross-functionally. Instead of finger-pointing and throwing in the towel, learn how enablement, marketing, sales leadership, and sales ops all play a role in implementing global change.

✨ Hear straight from the A-listers of B2B marketing

The line-up this year is incredible. Here are just a few of the speakers you can look forward to interacting with:

• Dara Treseder CMO, Autodesk
• Cheryl Cook SVP, Global Partner Marketing, Dell
• Cindy Matos VP of Transformation and Governance, IBM
• Katherine Chambers VP of Revenue Marketing, Cart.com
• Jeanne Quinn Director, Partner Engagement & Thought Leadership, Cisco
• Principal Product Manager, Bayer
• Gail Moody-Byrd Vice President, Marketing, LinkedIn Sales Solutions, LinkedIn

🪄Find solution providers for your marketing, sales, and product needs

Whether you are transforming your entire digital customer journey or need help boosting your marketing or commerce experiences, you can find exactly the solutions you need at the Summit.

🤝 Connect with peers, experts and Forrester analysts

There are plenty of opportunities both structured and unstructured during the Summit to meet and connect with professionals like yourself. 

During breaks, you can hit the show floor to connect with colleagues and peers. 

But there are also plenty of networking activities built into the event agenda: breakfast boardrooms, invite-only dinners (e.g. an executive leadership exchange), as well as facilitated ‘birds of a feather’ small group discussions during which you can connect with peers facing similar challenges. 

These group discussions in particular are great for focused, facilitated discussions on specific initiatives you are working on.​ And as a bonus - Forrester analysts and executive partners will be on hand to provide expert perspectives. 

‍The takeaway

B2B marketing right now is all about needing to be strategic, sensing buyer needs, and knowing the right tactics that will resonate with buyers and sellers. At Forrester's B2B Summit North America 2023, you’ll get the data and insight you need to know exactly how to do this, and stay one step ahead in the dynamic world of B2B marketing.

Organizations invest time, effort, and money into hosting events for many purposes, including fundraising, networking, and marketing. At the event’s end, you’ll naturally want to determine if it was successful and if you met your goals. You can do this by establishing key metrics to evaluate your event.

To help you better understand the impact of your event, this guide will cover the following topics:

• 3 types of event impact metrics to evaluate
• Driving impact with your event: 3 tips

Keep in mind that your organization is unique—what another organization considers an impactful event may not be impactful for you. Consider these metrics through the lens of your organization’s size, audience, and outcomes from past events. 

3 types of metrics to evaluate events

Let’s dive into the different types of metrics your organization can use to analyze your event’s impact.

1. Financial event metrics

For most organizations, financial metrics are the most obvious way to evaluate the impact of an event. Return on investment (ROI) is the most important finance-related metric, but you’ll need to know these metrics to calculate it:

• Event costs: This will include all expenses and funds put towards organizing and hosting the event.

• Leads generated: Events can generate leads that you can further nurture and convert into a customer.

To calculate your ROI, divide the revenue generated by leads from your event by the total amount of expenses. This tells you how efficiently you allocated your funds, and organizations should aim to have as high an ROI as possible.

These metrics can provide a clear-cut answer as to whether your event was a financial success. However, other metrics are needed to determine why your event had the impact that it did. 

2. Event attendance metrics

Aside from financial metrics, you can also look at attendance-related metrics to evaluate your event’s impact. These data points provide insight into your marketing, the makeup of your target audience, and your overall ability to cultivate a loyal and engaged audience. Record and reflect on event attendance metrics such as:

• Number of attendees: The number of people who attend your event indicates how successful your marketing and promotional efforts were.

• Attendee demographics: Compare the demographics of event attendees to that of your target audience. Ask yourself if you’re attracting your ideal attendees, and if not, how you can change your marketing strategy for future events.

• Attendance over time: Consider similar events you have hosted in the past and compare the number of attendees for those events versus your most recent event. Consistent audience retention indicates your events are high-quality, as guests who attended a previous event feel motivated to attend your next one as well. 

Aside from overall event attendance, also assess the attendee-related metrics for specific activities featured at your event. For example, if your organization works in the digital marketing vertical and hosted several informational panels, compare the number and demographics of attendees across panels to identify what types of content are most interesting to your target audience.

3. Event engagement metrics

Alongside financial and attendance metrics, event engagement metrics provide unique insight into the impact of your event. Unlike the aforementioned metrics, however, event engagement is less of a quantitative measure and more qualitative, making it difficult to measure. To better quantify your event engagement, examine these metrics:

• Conversions: Assess how many attendees continue to engage with the organization after the event. Continued engagement might mean that they subscribe to your email newsletter, or that they become a customer or member.

• Satisfaction: Ask your supporters to rate their overall satisfaction and satisfaction with various event aspects and activities to get a general understanding of how engaged and happy they were with the event.

One of the best ways to evaluate how engaged attendees were with your event is to ask them for their opinion. At the event’s close, send an email thanking attendees for their participation, and include a survey that they can take to provide their feedback. Stress to them that this information will help you create a better event experience in the future.

HOW TO GET BETTER FEEDBACK: Click here to learn how Alex Temple, Senior Corporate Relations Manager at Explori designs feedback loops for B2B Events.

Driving impact with your event: 3 tips

Now that you know what metrics to examine, use the following tips to improve your event and drive conversions.

1. Set a clear goal

When planning your event, start by determining its purpose. Ask yourself what you hope to accomplish by gathering your attendees together and how that will benefit your organization in the long run. For example, if you’re an advocacy group, bringing attendees together can help you spread awareness about your cause. Or, if you’re a business promoting a new product, your event’s purpose might be to lead more people down the marketing funnel.

When setting your goal, keep in mind that it should be specific, measurable, and relevant to your organization’s overall objectives. Ensure that it’s attainable, and align all parts of your event with it, including event format and target audience.

2. Promote your event

To boost attendee turnout, you’ll need to market and promote your event well in advance. Build anticipation and give guests the time to clear their schedules and make preparations for attending by creating and sending promotional materials through these channels:

• Your website
• Direct mail
• Email
• Text
• Social media
• Flyers

To reach the largest number of interested individuals, use multiple marketing channels. Choose channels that your target audience frequents. For example, if your organization has an active Instagram account with many followers, post an image inviting them to attend your next bikeathon.

3. Incorporate technology to enhance the experience

Incorporating technology into your organization’s event can result in a more engaged audience and an improved guest experience. You can make attendees’ lives more convenient by allowing mobile check-in and sending them text reminders in the days leading up to your event. If your event is convention-style, consider creating a mobile app that attendees can download to easily track the schedule and activities they’re interested in.

Aside from making processes more convenient for attendees, you can also use technology to augment your activities. For example, if you’re hosting a Q&A session with industry professionals, have a screen displaying real-time social media engagement and encourage attendees to post questions that the professionals can answer. Additionally, use live streaming technology to organize hybrid and virtual events, increasing participation from individuals that may not be able to attend in person.

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Maximizing your event’s impact begins with assessing your existing data. Consider what insights that information gives you, and use it to alter and improve upon your future events. After every event, sit down with the rest of your team and discuss key takeaways and improvements. Learn what type of events best fit specific purposes, and you’ll see the desired impact in your organization’s events.

We get it; planning a large-scale B2B conference can be intimidating. There are lots of moving parts involved; coordination with teams, sourcing speakers, setting up your event, promoting your event - we can go on and on.

The challenges of planning and hosting an event of this scale will always be present, but the good news is you can overcome and deal with them better if you have a tested approach to guide you on ground.

That’s exactly why we spoke to Varun Singh, Head of Marketing, Rocketlane to get some on-ground insights on what it takes to pull off a successful large-scale B2B conference. For context, Rocketlane recently concluded hosting the world’s first customer onboarding conference, Propel ‘23 - with 3,500+ virtual attendees.

Here are some really interesting tips that emerged from that conversation.

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‍How to build an agenda for a conference of this scale

One of the challenges marketers face while planning a big event is around what topics to cover. This becomes even more complex when your attendees are from different profiles as you need to ensure that every attendee finds value in your event. 

When we asked Varun about how he went about creating an agenda for Propel ‘23, he said that narrowing the scope of the conference (customer onboarding, implement and post-sales for example) helped Rocketlane deliver more focused content to attendees. It also enabled them to create a mix of dedicated sessions for each profile, while still providing a few sessions of common interest.

Here’s a glimpse of the agenda from Propel ‘23:

How to align all the moving parts and collaborate internally

When it comes to pulling off a global conference, it truly takes a village. Event marketers have to collaborate with different internal functions to fulfil tasks and sub-tasks, which is an event in itself!

When we asked Varun how much internal collaboration was needed for Propel ‘23, he said:

“Our design team took care of all the speaker presentations and landing pages, and our web development team focused on having the event site up and ready. Our dedicated Ops person ensured data from event landing pages seamlessly integrated with CRM tools, and our content team handled copies for landing pages, emails and social posts. Our support team would drive registrations to any prospect who would chat with them. Also, our CSM team would recommend Propel 23’ to our existing customers - so it was a combined effort - all working towards one common goal.”

How to repurpose your conference content 

Any large-scale event is like a goldmine of fresh insights, fresh perspectives and expert-driven content that deserves to be extracted, repurposed and promoted. While most marketers are onboard with repurposing as a content strategy, they often face logistical challenges when it comes to exporting and editing event content, which often delays the publishing process, rendering the content a bit cold.

We asked Varun about his plan around repurposing content from Propel ‘23 - here’s what he shared.

“The video recordings were made live within 4 working days from the event on our website. Talking about repurposing these videos, we’ve already come up with cheat sheets based on conversations from tracks that were focused on specific sub-topics, and we gate these cheat sheets on our site. Also, we publish an Idea Book that compiles snippets from various sessions. Thirdly, we have different blog summaries based on each session from the event.”

How to collect and implement feedback 

For B2B conferences, especially ones that have future editions, feedback plays a monumental role in the growth of the conference as a brand - it’s the only way you know what your attendees loved and what they didn’t. 

But the trick with event feedback is that it needs to be collected while the impact of the event is still hot in the attendee’s mind. Here’s some insight into how Rocketlane does it:

“With feedback, you can have a combination of quantitative and qualitative questions. Some open-ended ones and some very direct ones. Once you get all of that, you decode how to use it to plan a better conference the next year. For example, in Propel 2022, we had sessions one after the other. When we observed the feedback on this, we made incremental changes to the 2023 editions by ensuring we have networking breaks planned between sessions - all these inputs only come from feedback.”

You can watch our full conversation with Varun Singh right here.

Hope you find these tips useful - now go own your next B2B conference!

ChatGPT. 

It needs no introduction because over the past few months it’s all anyone has heard about.

‍

But the noise is understandable.

The chatbot’s ability to write complex text - academic, journalistic, and programming, among others - in a human, friendly and intelligent way is unrivaled, leading Bill Gates to call it the most revolutionary tech in decades. 

Indeed, prompted to write a blurb about this very article, ChatGPT responded:

Pretty good… if a tad full of itself.

But how useful is ChatGPT really for B2B event marketing?

While many have praised the chatbot’s ability to answer questions, write essays, summarize documents and write software, others have criticized it for providing responses that are somewhat stilted, and basic. In which case, are event marketers better off just relying on their own skills? Or is this chatbot a marketer’s new favorite colleague?

As they say ‘Seeing is believing’, so we worked with ChatGPT on the standard roster of B2B event marketing activities - all your basics like finding an event venue, finding speakers, putting together a calendar of events, promotional material etc - to see if it lives up to the hype.

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‍Challenge #1: Cutting down time to source event venues

Usually, finding venues for events - whether a conference, round table or even a simple dinner requires lots of research.

“I spent so much time on Google trying to find a venue for a networking mixer in Vegas,” comments B2B event marketing specialist, Rishabh Bora. “It was extremely challenging for me as I was not familiar with the city at all - let alone the country - and so the time I put into coming up with even a shortlist of places took days because I had to first locate places and then vet them as per my budget and other criteria.” 

✅ How ChatGPT can help: With a simple prompt, ChatGPT can give you a list of venues appropriate for your event goals and budget. 

The prompt:

The output:

Evaluation: That’s a pretty good starting point that can save you hours on Google.

And this can be used to source event speakers too

ChatGPT can be also used similarly to source speakers for your event using a prompt like ‘What international speakers can I invite to talk at this event?

Key to curating a good list is the different criterion you want the chatbot to apply when coming up with a list of names - like domain expertise in X topic, for instance. Click here for other criteria you should consider too.

Time saved: 2-5 hours at the least

Verdict: Go for it

Challenge #2: Create event titles and descriptions within 1 minute

Catchy titles can help boost the registration rates for your conferences or webinars (see Rocketlane’s fantastically-named sessions for Propel '22) but it’s not easy to come up with these for B2B marketing events, especially when you have to factor in things like character count. 

✅ How ChatGPT can help: If you’ve ever spent agonizing hours trying to be witty or creative to no avail, ChatGPT can help kick start brainstorming.

The prompt:

The output:

Evaluation: The suggestions are straightforward and succinct, and the chatbot even uses alliteration to make the title catchy. At the least it’ll help you realize what you do and don’t want from the title. And the more detailed your prompt is, the better refined the ChatGPT copy will be.

And you can use it to generate event descriptions as well.

Evaluation: That’s a pretty solid description. It covers the broad strokes of what can be expected at the webinar, and uses industry jargon ‘traps, gadgets, rockets’ etc. With more information in the prompt about specific challenges or goals, the description can be further improved. 

Time saved: 2-5 hours at the least, depending on the creativity/nuance of your prompts

Verdict: Definitely helpful

Challenge #3: Help plan an event program

Event marketers usually plan for 6 months worth of events ahead of time to account for event format, types and size. But where do you start planning your B2B event marketing calendar? You may have a rough idea of wanting to do a few webinars and then perhaps a conference at the end of Q3, but aren’t quite sure how to put a plan in place.

✅ How ChatGPT can help: Even using a basic prompt, the chatbot can help you understand the different types of events you can plan for your audience to keep them engaged throughout the year. 

Chat GPT prompt and output:

‍Evaluation: We’re not going to lie, this is actually pretty impressive.

ChatGPT has planned a great mix of different event types, with each addressing a goal or pain point of the target audience. It serves as a good jumping-off point for your planning.

But as mentioned before, the more nuanced the prompt, the better ChatGPT’s output will be. So for instance, a B2B event marketing calendar for pipeline engagement will look entirely different to that of one aimed at customer engagement.

Time saved: Half a day 

Verdict: It’s not replacing you… as yet

Challenge #4: Write the best copy you’ve ever written for event SM promos

Unfortunately, B2B gets a bad rap for being boring, and by extension its events as well. That’s why spending a little extra time and brainpower to come up with creative and fun ways to come up with different ways to promote your event can make all the difference in driving registrations.

‍✅ How ChatGPT can help: Using just a straightforward prompt can help get the ball rolling.

The prompt:

The output:

‍Evaluation: Not bad at all.

And you can use it to write social copy for the post ideas it has come up with.

Chat GPT prompt and output:

‍Evaluation: It’s good copy (especially the disclaimer at the end!). And it gets the job done also because at this point, it has a lot of context about what you’re looking for. ChatGPT remembers the thread of your dialogue, using previous questions and answers to inform its next responses. 

And you can further refine the copy as per the social media channel you’re going to post on - for instance:

The prompt:

The output:

🔥🔥🔥🔥

And then why not ask ChatGPT to plan a calendar for promotion to boot. 

Chat GPT prompt and output:

Evaluation: No notes for this, just applause.

Clearly the chatbot can help streamline all your social media activities within a couple of minutes.

‍And you can take a similar approach with email marketing

In a similar way, use ChatGPT to write your promotional emails, registration confirmations, and reminder emails with the following prompts:

• Can you write an email invitation to Wile E Coyotes highlighting why this is a must-attend webinar?
• Can you write a last-chance to register email?
• Can you write an email reminding webinar registrants that the webinar starts in 1 hour.
• Can you write an email thanking attendees and letting them know the event’s content is now available on-demand?

Time saved: An entire day

Verdict: So fantastic you may be inspired to name your first-born after ChatGPT

‍Challenge #5: Act as real-time customer support on event page/app

A chatbot for event marketing on your landing page or mobile event app is indispensable because it helps your visitors get answers quickly and easily - whether they’re looking for directions to the venue or suggestions on which session they should attend. It helps to humanize your event and brand. And it frees up you and your team to focus on other tasks.

‍✅ How ChatGPT can help: It can help cut down time for you to put the questions and answers together - and add some personality.

The prompt and output:

Evaluation: It’s done a decent job, but the questions and answers are quite basic. 

You could probably get more from the ChatBot by first sharing a more full-fledged description of the event, and then prompting it for Q&A’s. And it’ll be up to event marketers to manually add a touch of brand personality or humor.

Time saved: 1-2 hours

‍Verdict: Very helpful

Final verdict: A friend indeed to those in need

Credit where credit is deserved: ChatGPT for event marketing delivers the goods more often than not. It cuts down time spent on research and writing, provides at least a framework of content that you can improve, and in general, speeds up your efficiency. 

This is especially effective if you combine the powers of ChatGPT and event automation - the combination of which (eg. getting ChatGPT to write your emails and then using the copy in automated email workflows), should cut your work in half. We’ll be keeping a close eye on how the tool can be integrated into events in real-time which opens up even more opportunities for its use.

But don’t worry event marketers, the ChatBot won’t be replacing you - at least not just yet. 

When the chatbot does result in lackluster responses, it can only be improved by you refining the prompt or providing more complete information to the chatbot. And it’s important to note that there is still a chance that it will create false or inaccurate information so will need a human marketer to check and approve everything it produces.

In the end, it’s a partnership between you as the event marketer and the AI. As with all friendships, you get out of it what you give.

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Other B2B event marketing tasks that you can use ChatGPT for:

• Attendee surveys
• Putting together event agendas
• Writing scripts for hosts 
• Create scripts for videos
• Creating promotional posts about/for your speakers
• Post-event landing page copy and promotions

Heard your customers or marketing peers talk about ‘deminars’ and wondered if you misheard the word ‘seminars’? 

The good news is, your hearing is just fine! 

Deminars are becoming increasingly popular among event marketers for their ability to convert audiences in real-time. But how? And are they the same as any other webinar?...

We’ll answer all that in this blog post.

But let’s start from the beginning?

‍What is a Deminar even?!!

‍

(And no, just in case you’re wondering, it isn’t a Demon + Gnar crossbreed, it’s a demo + webinar mashup)

Simply put, a deminar is a product demo that dresses itself in the form and style of a webinar. It allows you to combine the heft of a product-focused demo with the interactive and collaborative experience of a webinar. 

How are deminars different from the webinars we know and love?

While webinars are great for generating leads at the top of the funnel, deminars are a powerful tool for engaging prospects at the bottom of the funnel and converting them into customers.

In a deminar, you can demonstrate your product or service while having a real-time conversation with your prospects, which makes it an ideal format for driving conversions and closing deals.

So when your event mix combines webinars and deminars, you’re essentially creating a predictable pipeline that guides prospects through the entire buying cycle, from generating the lead to closing the deal. Booyah!

Why are deminars becoming popular?

As per this Forbes article on the ever-evolving B2B buyer process, nearly 60% of buyers prefer conducting their own research instead of communicating with sales representatives.

And typically, when buyers do their own research, their only options other than a demo call is reading your website or watching a video you have up; neither of these is interactive.

This is where a deminars serves as a bridge - it provides event marketers with a platform to influence high-intent prospects to make a purchasing decision in an open, interactive ‘show, don’t tell’ fashion. 

‍Highly recommended: To get first-hand experience of how a deminar looks and feels, check out Zuddl’s Product tour - it’s free!

So now that we’ve warmed up to the idea of deminars, let’s look at three great ways to use them to achieve business objectives.

Three effective ways to use deminars:

The Launchpad: 

Deminars are an excellent tool for product launches because they allow businesses to showcase their new offerings in a way that is interactive, engaging, and memorable.

Instead of simply talking about your product, you can demonstrate its features and benefits in real-time, answer questions, and provide additional context that can help potential customers see the value of what you're offering. 

Plus, by offering a fun and engaging experience, you'll increase the likelihood that attendees will share their experience with others and help spread the word about your launch.

Mind the Gap: 

As an event marketer, one of your goals is likely to establish your brand as a thought leader in your industry. Deminars can be a great way to achieve this by providing valuable insights and education to potential customers. 

By showcasing your expertise and sharing your knowledge, you'll be able to build trust and credibility with your audience, which can help differentiate your brand from others in your space. Additionally, by focusing on education and thought leadership, you may be able to attract a wider audience beyond your current customer base, which can help drive growth over time.

The Onboarding Express: 

If you're looking for ways to improve customer retention and satisfaction, Deminars can be a powerful tool for onboarding and training. By offering personalized training sessions, you can help customers feel more confident in their ability to use your product or service, which can lead to increased adoption and usage over time. 

Additionally, by offering ongoing support through deminars, you can help customers feel more connected to your brand and more likely to continue using your product or service in the long-term.

The event marketing sous chef you didn’t know you need

Deminars bring a lot to the table - they have the potential to help you chop up your competition, season your event mix with the right messaging, and sauté new ideas to fill up the gaps in your event marketing program. 

Now, that’s an enviable platter of benefits.

As technology and member preferences change, your association might be experimenting with a variety of different event formats. 

Whether you’re mainly hosting virtual events or sticking to in-person functions, it can be hard to find the right mix that balances your association’s needs and resources with your members’ individual preferences. How do you align your traditional events and fundraising goals with new members who may only want to attend virtually?

In this article, we’re going to give you tips on how to strike the right balance of hybrid, online, and in-person events that takes everyone at your association into account. 

Survey your members often

Your events are for your members, so you should always start by consulting them and asking for their feedback.

Start by sending out post-event surveys to attendees. Then, work in periodic surveys for all of your members. You can include these surveys in your regular newsletter, up to once per quarter. 

In these quarterly surveys, ask your members a variety of questions about their general event preferences, such as: 

• What was your favorite event last year?
• What events would you like to attend in the future?
• How many virtual and in-person events did you attend this year?
• How can we improve accessibility at our events / make it easier for you to attend?
• Which event format do you prefer most: virtual, hybrid, or in-person?
• What is your objective when you attend our events?

Once you gather this data, you can use it to improve your events and find the right mix of event types to incorporate into your regular schedule. For example, if you’re hosting a charity auction and your guests prefer more hybrid events with the option to attend either in-person or virtually, you can use this data to explore options for mobile bidding software that will allow all guests to bid on items, regardless of their location. 

Weigh the benefits of each format

As you plan each individual event, evaluate the pros and cons of different formats, then select the format that will be most effective for that event. Start with a few of the most common benefits:

• In-person: With in-person events, you can build community with members, have face-to-face relationship building, and more easily create an environment where members can make connections with each other.
• Hybrid: Hybrid events add flexibility and accessibility for those who can’t attend in person, and the added virtual elements make events more engaging.
• Virtual: Virtual events will give you a wider reach and allow anyone to attend no matter where they are. These types of events are also less expensive because you need fewer resources to host them.

Again, you will need to decide which types of events will benefit your audience the most. If you have an association full of business owners who are scattered across a large geographic area, virtual events may garner more attendance and engagement. If you need a meeting of the minds to boost creative decision-making, an in-person event may be best.

Create a balanced calendar

Use your members’ preferences as a guide for hosting the right events, then schedule them intentionally to create a balanced calendar.

Space out different types and formats of events throughout the year. For example, maybe you host a hybrid auction in April and schedule an in-person fun run in September, then add in a micro event during the busy holiday season. When scheduling in-person and hybrid events, keep weather and event space availability in mind. 

Finally, make sure to align your event calendar with your marketing and fundraising campaign calendars. For example, schedule a celebratory event in person to round out your year-end campaign efforts. You can also host a livestreamed virtual event on Giving Tuesday to garner donations.

Use software to make hosting all events easier

No matter what ratio of in-person to virtual events you decide on for your association, the right technology can improve all of your events. 

Here are a few examples of online platforms that can elevate any event:

• Auction software: With the right auction software, you can raise more money, communicate with your guests via text, and even create an event landing page that matches your association’s branding.
• Pledge fundraising platforms: These platforms allow you to easily collect pledges for donations for any type of event. Even if your event is fully in-person, managing pledges online streamlines giving and makes the event more hassle-free for everyone.
• Online donation forms: Simply the donation process for all events with forms that are easy to fill out from a phone or laptop. Embed the form on your association’s website, then link to it in all promotional and follow-up communications for the event.

You can use the advancement of technology and smartphones to increase your event engagement and fundraising participation. Evaluate your association’s needs and budget to determine which software would be most beneficial to invest in, then incorporate it into your overall event strategy to see longstanding results.

The right blend will drive higher event ROI

When using these tips to create a balanced event calendar, keep your budget, resources, and past experiences in mind. Remember that no one format is a silver bullet. Instead, you can use various elements from each one of these tips to create a unique event mix to fit your specific needs—all while still addressing the desires of your members and meeting your association’s goals.

Don't blame us if you notice a 'spring' in our step...

Because we've just been showered with over 60 G2 badges across 8 categories in G2's Spring 2023 awards.

Yep, yep. G2 recently released its Grid® Report for Spring 2023, and here are key highlights from our latest haul.

Leader

Categories: Webinar and Virtual Event Platform

Products featured in the Leader quadrant of the Grid® Report are highly rated by G2 users and boast significant satisfaction and market presence scores.

High performer

Categories: Audience Response, Event Networking and Matchmaking, Event Marketing, Mobile Event Apps, Event Management Platforms, Event Registration & Ticketing

The High Performer quadrant in the Grid® Report showcases products with excellent customer satisfaction scores and relatively low market presence compared to other products in the same category.

Easiest to use

Categories: Webinar, Event Management Platform, Event Registration & Ticketing

This is awarded to the product ranked as the most user-friendly in the Usability Index received the highest rating for ease of use within its category.

Here are other noteworthy wins:

- Easiest setup - Webinar, Event Management Platforms, Event Registration & Ticketing

- Best support (mid-market) - Audience Response, Webinar, Event Management Platform

- Easiest To Do Business With (Enterprise)

These badges are a reflection of our customers’ trust, and we’re all the more motivated to simplify B2B events and deliver delight continually! 💪

Ever felt like you're playing a game of marketing ping-pong with your sales team at a B2B event, but the ball keeps bouncing off in different directions? We feel you! Collaboration can be difficult, but it's also extremely important.

As per our 2022 survey on B2B eent trends, 58% of B2B marketers use pipeline generation to measure event success, so it’s clear that sales-marketing collaboration will play a pivotal role in driving revenue through B2B events. 

So how do we remove the obstacles that prevent us from aligning seamlessly with sales? The first step is to have an actionable plan.

Today, we’ll look at specific steps event marketers can take to ensure they better align with their sales counterparts at every stage of a B2B event.

Before the event:

The first thing you’d want to do is to align sales in the event strategy phase itself. Asking the right questions in your before-event huddle is crucial:

• What metrics will determine the success of this event?
• What is your target number of high-intent leads that you hope to convert into closed sales during or after the event?
• What methods will you use to gauge your success in advancing deals?
• What kind of return on investment is being looked at?

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During the event:

Once the event unfolds, the focus should be on gaining a detailed understanding of the behavior of your attendees during the event. This includes analyzing the specific questions they ask during sessions and their reactions to in-session polls.

With proper context to each attendee’s journey, sales can tailor relationship building efforts in a relevant manner. 

‍For example, you can provide top priority contacts with links to personal breakout rooms where you can respond to their questions and discuss their preferred topics.

Take me to the complete during-event checklist

After your event: 

The phrase ‘strike while the iron’s hot’ has never been more relevant to events! It’s crucial to follow-up with your prospects while the impact of the event is still in their minds; anything after this sweet spot is a shot in the dark! When sales and marketing have a shared understanding of event performance, both teams can work together to prioritize leads and quickly follow up on the most promising opportunities.  empowering sales with quick follow-up event content is key here, so plan your giveaways ahead of time, such as

• An email with the recording of your event + inviting feedback 
• A relevant ebook or report that your sales team can use to add more value to their outreach 

Just so you don't miss a single step, we've created an actionable checklist to track all your alignment activities.

... and that's about it for now.

Try implementing these steps for your upcoming events; you'll definitely notice the difference! By aligning better with your sales team, you can not only bring better returns with every B2B event but also ensure that the messaging and positioning of your company is consistent, which is necessary to build trust and credibility with potential customers.

Also read: How event technology can influence sales-marketing collaboration

For professionals working remotely, communities are all the rage. They are trusted inner circles that help them grow, connect, interact and upskill. 

But what separates a thriving online community from the rest?

Events.

A variety of community events can play a huge role not only in engaging members but also in connecting professionals and building relationships.

To understand this from an insider’s perspective, we recently spoke to Asher Mathew, CEO & co-founder, Partnership Leaders. Asher runs a community that’s dedicated to providing a space for (yes, you guessed it) partnership professionals to come together, share and gain insights, upskill and grow.

Here are the four top takeaways from the conversation:

Have a game plan

For starters, you’ll need a marketing function to manage and run your community’s event needs. Once you have your marketing team in place, it helps to get the pulse of what your members are talking about or interested in learning. 

Here’s how Asher describes his event strategy for Partnership Leaders:

“We would take the top conversations that are happening inside of PL and would say, okay I think people would want to listen to about this and so we would just run a webinar or event on the topic.”

From a quarterly perspective, Partnership Leaders’ event programs are typically broken into:

• Month one: Do a event that is crowdsourced 
• Month two: Do another event that was crowdsourced
• Month three: we would do a much larger event and bring thought leaders from outside onto a virtual event to talk about the same two topics.

‍The best time to start running events is now

For those starting off with creating a community, is there a perfect time to consider hosting a webinar or virtual event? 

Asher suggests the sooner the better, simply because of the power that events hold in getting people together.

“When you run an event, you can connect people on a panel, and then there's another relationship that those people form, so events really help you promote people's brands”, says Asher.

Co-creation is the way to go

To truly run events that make a difference to your community members or promise value to prospective members, it pays to understand what they want. This is where it can be a great idea to, let’s say, involve your members while you’re conceptualizing your topics and sessions and get real-time inputs as you put your event together.

Asher highly recommends this approach for anyone looking to engage and grow their community with events. 

“Our upcoming conference, Catalyst, is being built with its attendees - so the 150 or so people that have bought tickets already are participating in building the content for the conference! it's just a very different way of building something and making sure that you ensure value because the people are on the journey with you.”

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Measure event success from different angles

Any event’s success is tied to its goals. For communities, events are run to engage and nurture existing members as well as to acquire new ones. When we asked Asher how he measures the success of events at Partnership Leaders, he suggested looking at events as products.

“You really need to look at event as a product and say well what is the output of the event? Yes it is about attracting new prospects and converting them into customers but the customer success view of an event is to promote people's brands, connect them at a different level and help them tell their story so that they can be viewed as a human who has rich experiences.” 

He then adds that you can gauge your event’s success from these angles:

• From a customer acquisition perspective, look at how much your database has increased in terms of new sign ups, post your event

• From a customer success perspective, track how many members attended your event, how many times have they attended your events in a year - this will help you with renewals.

So, go ahead and consider experimenting with four strategies outlined here. By running successful events, you’ll not only help grow your community but also deepen your relationship with your existing members. 

Also, it doesn’t hurt to listen to your community's feedback and adjust your approach accordingly to ensure your events continue to meet their needs and expectations!

We’ve already written about the many events in 2023 that marketers would be interested to attend, but of the many, Pavilion’s  in-person CMO Summit is one to highlight. 

What is Pavilion?

Pavilion is a community-powered learning platform for high-growth professionals such as CEOs, GTM leaders and their teams. The company is known for its learning suite of solutions such as the structured training in Pavilion University, private, moderated peer groups and in-person events, which all aim to help current and future leaders unlock and achieve their professional potential.

When is their CMO Summit?

March 23, 2023

Where is it?

San Francisco, CA

And why should you attend it?

You’ll get a front-row seat to learn from leaders who have succeeded in driving results for their teams. We love that it’s no-nonsense, and straight-to-the-point. This one’s a hidden gem.

Let’s dive into what you can expect from the event.

🎯🔑Expert-led sessions with leaders from Hubspot and Gong

When you attend the Summit, you’ll be in the same room from some of the most knowledgeable minds in the industry, learning strategies and getting advice from bigwigs at top Saas companies like RedHat, Postal, Demandbase, and 6sense. These expert-led educational sessions cover topics like using benchmarking data to build your budget, calculating ROI on marketing efforts, and aligning sales and marketing.

You’ll learn from Kipp Bodnar, CMO at Hubspot, about what he’s learned as part of the team that has grown HubSpot to an $800M company? And from 6sense CMO, Latane Conant about how she (and therefore you) is thinking about budget and CFO alignment, pipeline creation trends and how to adjust in a tough economic climate.

Plus, you’ll hear directly from these leaders too:

• Udi Ledergor, Chief Evangelist, Gong
• Kyle Coleman, SVP Marketing, Clari
• Will Allred Co-Founder, Lavender
• Stephanie Robotham Value Accelerator Operating Advisor,
  Goldman Sachs Asset Management

Who’d want to miss out on this? Not us, that’s for sure.

🔍📈Deep-dive panels and roundtables

The CMO Summit’s panels enable you to get different perspectives from industry experts about a topic - it’s essentially access to complimentary consulting, and it’s a huge value. The learnings are further augmented by moderated roundtable discussions with peers.

Here are a couple of panels that we’re looking forward to:

• How data is fueling results in modern marketing organizations
  In the era of big data, the CMOs that have the biggest impact will be those who embrace the power of analytics. This panel will explore how marketers are using data to get ahead.

• Positioning to WIN in an Era of SaaS Rationalization
  At a time when buyers are cutting their SaaS spend, this panel will dig deeper into how leading SaaS marketers are using positioning to stand out and drive pipeline.

🤝 Opportunities to network with CMOs + VPs from top brands

At the CMO Summit, you’ll have plenty of chances to connect and network with marketing and demand generation leaders from around the world; there are breaks scheduled during the day as well as a networking happy hour you can look forward to. Additionally, there’s a VIP and All Access Attendee Dinner at the end of the day that you could be invited to attend.

The takeaway

With the industry continuing to evolve at a rapid pace, practitioners must keep pace for their businesses to stay relevant. At Pavilion’s CMO Summit, you’ll be able to learn how to win today’s race whilst running tomorrow’s through insights and advice you can’t get anywhere else.

In the world of B2B events, success hinges on much more than simply gathering people in a room. As per our trends report, today’s attendees are hyper-focused on finding tactical value at an event. Hence, the key to making these events truly transformative lies in the feedback loops you design.

In this article, Alex Temple, Senior Corporate Relations Manager at Explori and also a PADI-certified diving instructor will help us ‘dive’ into the nitty gritty of all things feedback.

This is a must-read if you’re looking to design feedback loops that can unlock the full potential of your events.

Let your event objective be your guide

One of the key factors to designing a solid feedback loop is to identify the goal behind your event. Why are you having the event? What do you want to help your attendees achieve through it?

Once you answer these questions, your approach to designing feedback will be more focused and aligned to your event.

“So I think the first thing would be to think about your objectives, design your questions around how we can understand how people have met the objectives that we want them to meet and then designing the survey from there and cutting out things that don't actually matter.” says Alex.

Analyze your event metrics from a holistic point of view

While popular customer experience metrics such as the Net Promoter Score (NPS) are important to track, they need to be viewed with context. Firstly, getting an idea of the current benchmark can help you better understand your NPS. Secondly, it helps to dig into the score and see how many attendees have voted for a particular score - this will help you better improve your events.

Alex illustrates this point with a good example. “So let's have a look at the people who scored six, let's have a look at their comments and if we can bump them up next year into your seven and eight, you know, and your sevens and eights and nines and tens, then all of a sudden you've got this massive switch swing upwards as a positive NPS.”

Talking about having a more complete understand of feedback, he states, “Use NPS as part of a suite of metrics that measure every aspect or different aspects of the event experience and then kind of bring those together so that you can actually look at it from a holistic viewpoint.”

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How the 5-step feedback loop methodology can help you get started

For event marketers who are thinking of incorporating feedback into their event strategy, a great place to start is by following the feedback loop methodology, which Alex breaks into five clear steps.

‍Want better feedback? Always close the loop

When it comes to collecting feedback from attendees, involving them in the process of building their experience can have a significant impact on the quality and honesty of the feedback received. By giving them a sense of ownership in the process, attendees are more likely to provide thoughtful and insightful feedback that can help improve the overall event experience.

To this end, Alex stresses the importance of closing the loop with your audience. “The way to drive response rate and drive engagement with surveys and feedback is to complete that feedback loop.  Once you have decided that you're going to make a change based on what your audience said, tell your audience that that's what you're going to do, don't hide from it.”

So as you see, measuring your events isn't just a nice-to-have, it's a must-have! By showing the value of our events, B2B marketers can secure more budget, create better experiences, and propel businesses forward. 

Prefer to consume your content via audio? Head to our podcast episode with Alex!

When Fast Company published a piece by Elizabeth Segran asking if we can ‘finally kill off cheap, disposable conference swag?’, it really struck a nerve.

The promotional products industry body (up in arms) issued a statement challenging the piece’s thesis that people throw away most of the free goodies they receive at events. Twitterati angrily tweeted that the piece was “really out of touch with the industry of giveaways.” And other industry voices chimed in saying that everyone loves promotional products, and that they get the job done.

But Segran’s got a point. 

It’s not that swag should be altogether done away with, only that which is cheap and disposable. Think about it: how many times have you thrown away a free badge or paperweight given to you? The point is that companies need to create merchandise that is so fantastic that they’ll keep your business in the minds of other conference attendees long after the event is over.

However, that’s far easier said than done, especially with challenges around cost and considerations around sustainability in the mix. So we asked Vishal Krishna, Zuddl Designer Extraordinaire, who designed Zuddl’s swag kit for IMEX, for tips on how to create your most memorable swag kit yet.

1. General vs. specific purpose

“The more specific the goals you have in mind when designing your swag kit, the better its effectiveness”, says Vishal. 

In other words, all marketers have the same overarching goals when it comes to swag - namely, increase your brand visibility, awareness + recall, and amplifying lead gen efforts. But when evaluating event swag ideas, you need to unpack your big-picture goals into more specific goals. This will make it that much more actionable.

For instance, ask yourselves:

• Do you want your brand to drive immediate impact (give attendees something they can use or wear immediately at the conference) or more long-term (something that they can take back and use at the office everyday)?

• Do you want to be remembered for swag that is completely unique to that of everyone else, or just want to ensure that you’re able to hand something to visitors to your booth?

• Do you want to give away something to remember you by, or create an experience that keeps them at your booth longer (like a swag spin-the-wheel)?

The answers to these questions will help you shape your swag kit items.

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2. Make Mario Kondo’s mantra your own: items must be useful, durable and/or beautiful

You can’t just think of anything, stamp your logo on it and then call it a day. “Ideally, you want the gifts you’re giving attendees to add some value to their lives, or at the least make their day-to-day easier”, points out Vishal.

Examples of useful, branded swag include:

• Tote bags: Can be extremely effective in driving short and long-term awareness, as attendees can use the bags to carry swag from other businesses at the conference, and use it well after the event ends - maybe for groceries, or for use on your commute. Protip: Don’t put a date on your bag, unless it’s worthy of memorializing.

• Mobile charges or power banks: There’s nothing worse than your phone suddenly dying on you, and especially on a day that requires you to be using it to take down notes or the numbers of new leads or partners. That’s why a mobile charger or powerbank will be happily received and definitely be used for years.

• Water bottles: Reusable bottles are a great option as attendees are bound to use it after the event, either taking it to the office or to the gym, promoting your brand to anyone who sees it.

• Wireless earbuds: Small and high-value — this is something that attendees will want to hold on to.'

• Seasonal items: Attendees are bound to pick up and use items that are practical, and relevant to the conference location. For instance, if it’s a winter conference, some warm scarves would be a nice touch, or sunscreen or flip flops at a summer conference.
  
  As these will all probably make the flight home to attendee’s homes or offices and (hopefully) serve as a reminder of your existence around them for months and years on end, you’ll be getting an incredible amount of mileage from this seemingly benign top-of-the-funnel activity investment.
  
  In fact, 89% of consumers can recall the brand on a promotional item they received within two years. To quote, Rob Clark, Sr. Director, Insights, Intelligence & Measurement at Proof Strategies Inc, here’s why durable swag matters so much:

3. Choose items that are highly visible

“There’s no point in making items like stationary (think paper pads, diaries) because they’ll probably just be hoarded and never see the light of day”, says Vishal.

So ideally, your swag items need to be ones that come into contact with/or are seen by a lot of people on a daily basis. Your visibility doesn’t end with the campaign, and keeps going for as long as your products last and are used. It increases your reach and repeats exposure, boosting brand awareness.

Umbrellas, daily-use cosmetics, and stickers are a great example of this type of swag.

4. Apparel can be a hit or a miss

Tshirt, sweatshirts and sweatpants can seem like a great option to include in your swag kit because they can be worn in many different contexts outside of the event and because by wearing them, attendees act as walking billboards. “However, anything that requires you to customize items based on gender and size can become too complicated very quickly”, says Vishal. Here’s why:

• Issues with fit - Today, there’s no one-size-fits-all. If your carefully ordered t-shirts arrive and you find that they don’t fit recipients the way you thought it might, it’s a waste of time, money and effort. A promotional t-shirt that doesn’t get worn isn’t really promoting anything.

• Ordering the right number of sizes is tricky - You might assume that you can just order the same number of small, medium and large sizes but this can cause issues. You might quickly run out of popular sizes, which would mean that some attendees would have to pick from sizes that don’t fit, or don’t receive a t-shirt at all. Or you could be left with a large number of leftover sizes.

5. Make them ergonomic OR go virtual

“Don't’ go for large items,” Vishal warns. Not only will this be a logistical nightmare for you (as you’ll have to oversee shipping/delivery from place of production to the venue), but also for attendees; no one wants to lug around heavy and cumbersome pieces of merch for hours. 

Ideally you want to choose items that are easy to ship and easy to carry. If items are too heavy, too large, or weirdly shaped, they’ll probably be ditched at the venue, hotel room or airport.

You can also opt to give away a virtual swag kit with goodies such as gift cards/vouchers or masterclasses/ebooks/whitepapers/ and other exclusive content - like for instance, in Zuddl's case it would be our brand new ebook 'The Guide To Before-Event Marketing: Basics, Best Practices, Blunders' which is packed with insights from industry experts, proven strategies, free checklists etc. to help you solve all your challenges, from sourcing event speakers quickly to choosing which format is right foryour next event (#shamelessplug).

While it might not seem as exciting as something tangible, virtual merchandise comes with a lot of advantages:

1. No logistical nightmares 
2. It’s a data goldmine as you can easily track when attendees access the bag or used a gift in it such as gift coupons
3. It’s more sustainable
4. It lets you deliver a more personalized experience (see point 6 of this piece)
5. You can be more creative with the types of gifts you can give. For example, you could give experiences around wellness (gift cards to yoga and fitness classes, discounts to gym memberships) or philanthropy (donations to a relevant charity).

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6.Go green if possible

More than 60% of consumers in the U.S. want businesses to improve societal and environmental issues (“Millennial and Gen-Z consumers are far more socially conscious than generations that came before” writes Segran in her piece). You can set yourself apart and make a powerful impact by prioritizing intentionality and sustainability in your branded merchandise.

To this end, virtual swag options like the ones we listed before are a good option to be more sustainable.  Alternatively, check to see if you can opt for your items to be made from biodegradable, recyclable or renewable materials. Since many companies still rely on cheap, plastic promotional products, it can be quite simple to stand out from your competitors.

You will need to make a decision about how much you want to invest in your products. Eco-friendly swag can also benefit your business, but it is often more expensive than standard items.

7. And personalize if possible

Everyone loves feeling special, so it’s no surprise that anything personalized leads to better outcomes (90% of consumers are more likely to purchase from brands that provide tailored experiences). But often companies decide to avoid this route as they think it involves a lot of extra effort. It doesn’t need to be. Here are two simple ways to personalize your swag:

• ‍Let attendees build their own kit: Offering attendees the opportunity to personalize their swag kit can result in big dividends. For example, Postal’s Field Marketing team created branded t-shirt shaped cards that had a QR code on them. When scanned, attendees could access a collection of items that could be customized, such as a tote bag or t-shirt, and which would be sent directly to their addresses.

The effort to personalize paid off, with the gambit delivering 7 opportunities and creating $155k in pipeline for Postal’s sales team.

Here’s another example:

• Personalize it for them:
  Use registration forms creatively, and insert a few leading questions to help you identify what branded products the attendee will most likely use and benefit from. This could be “How stressful is using 5 different tools to market and run your event?”  If they mark this as ‘high’, include some calming tea or a stress ball in their kit. If they mark this as ‘low’, then give them a branded Rubix cube because they’re already a master of solving complex problems.‍

8. There’s nothing like a little intrigue to get people to come to your booth

Most companies will give away free stuff, so that alone is not enough to stand out (if that’s your aim from your swag). Try and find something that is unique and creates a memorable brand moment.

Here’s a great example of a creative conference giveaway:

When attendees at a Marketingprofs event reached the venue, they received a swag bag filled with promotional information about exhibition booths in the hall.  

Directive Consulting, a B2B search marketing agency, used that opportunity in an extremely creative way. They gave attendees an exclusive key that could open a safe at their booth which had an  Apple Watch to be won. Naturally, this prompted attendees to go to the booth, resulting in way more traffic than if they had simply given away a brochure. 

It was a genius tactic, because it recreates the same thrill of opening a gift on Christmas morning, or opening a parcel from Amazon. Something attendees won’t forget.

9. Be a careful buyer

While it’s important that you don’t skimp on quality, it’s also essential that you shop around for the best deal. The last thing you want to do is settle for a vendor that doesn’t have your brand color, or won’t send you samples before you make a bulk purchase. 

Resources: Use our swag vendor evaluation checklist to make the right choice.

10. And an even more cautious printer

Now that you’ve got a better idea of what types of items you can put together for your swag kit, we’ll leave you with just a word of caution about what to get printed onto them. “Just stamping your logo onto products won’t do”, says Vishal. “People don’t want to be walking billboards, and they won’t wear products with logos unless the brand is aspirational or a luxury brand. So therefore, you need to incorporate a lifestyle element into your design, or make it relatable in some way, like using a pop-culture reference.”

No one in the conference has swagger like us

With hundreds of businesses competing for attention at a conference, a well-designed swag kit can act as a silver bullet. A single piece of merchandise can generate tens of thousands of impressions, drive heavy booth traffic, and can result in booked meetings as well as a huge increase in opportunity value. It just requires more than choosing any item and slapping your logo on it.The more thoughtfulness you show in creating a useful or fun experience, the further it will take you with attendees. 

Resources: Use our swag vendor evaluation checklist to make the right choice.

Event tech today is nowhere near where it was even 6 months ago — because the industry itself is constantly evolving, and goal posts are continually shifting. Zoom fatigue might have been the primary challenge a year ago, but today it’s creating demand (as per 62% of marketers), and it’ll be something else a few months down the road.

Our Co-founder and CTO, Vedha Sayyaparaju joined other panelists at a recent discussion hosted by NXUnite to speak about High tech, high impact: Event Technology for modern associations and mission-driven businesses. Panelists discussed challenges around tech, and offered insight and advice. Here are the three top takeaways from the talk:

1. Let the goals of your event determine what features you need to look for in an event platform

There’s so much tech nowadays that being able to choose from what’s available can be overwhelming. Start by analyzing your event goals, as this will help you zoom in on where and how technology can help. And this then becomes what you need to look for in the platforms you evaluate, the panelists recommend.

For instance, perhaps your registration is too cumbersome so you would look for platforms that could help with that. “Look at where your inefficiencies are - where are you spending so much time on low return or high risk” said speaker Nikki Bell, Co-Founder at Fundraising Everywhere.

2. But don’t feel pressured to use all the features available on the platform you choose

Echoing an earlier point: there’s so much tech available, and as each platform is always promoting its suite of features, people can feel pressured to use every single feature that is available to them. But this is a mistake.

“You don’t need to use everything,” cautioned Vedha. “All the features on the platform you’re using may not be a fit for the goal of your event or for its agenda. So you need to really first figure out what is the experience you want to curate and then choose features that enable that.”

3. You don’t have to go it alone. Lean on the event community for help

“Be bold”, urged the panelists. Having to navigate the modern event landscape can be scary - the industry is changing as are audiences, but organizers shouldn’t let this discourage them, and can lean on the event community for help. Here’s how:

• Ask peers for advice: “People are more forthcoming nowadays about their experience hosting events'', Vedha said.” They are more willing to share tactics - what worked and what didn’t.” Your peers in the community are therefore a great resource to turn to, and happy to share what they learned over the past few years. (Click here to join our online community for event professionals!)

• Work with experienced partners: Working with a company that has worked in turn with many others in the event space can be helpful. “They’ve already seen others through [event hosting] journeys, and can help guide you,” Vedha said. “They can tell you what worked best, and what mistakes to avoid making.”

• You don’t have to invent the wheel: Attend as many other virtual events as you can and look to ones you enjoyed for inspiration, Vedha recommended. “It’s okay to see what you like at those events and pick up ideas from there. You don’t need to be the first to try something entirely new.”

Want to hear more?

Watch a video recording of the entire panel here!

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

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We’re firmly in the ‘you can never have too much of a good thing’ camp, especially when it comes to events - and marketing conferences in particular.  

Getting together with marketing peers and experts, learning from each other, and making useful professional connections can be energizing, exciting, and dare we say it ‘fun’?) It’s why we’ve put together a list of top B2B marketing conferences that one can attend in 2023. 

But let’s be honest. The list we’ve put together will only grow longer and longer. 

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However, there’s only so many marketing conferences you can attend in a year before your manager looks askance at your time off requests and your expenditure slips. So how, out of hundreds of events, do you choose the ones that will be the best value for your time and money?

The ones that help you prove ROI to your managers (ie. those that help you achieve your goals within your budget).

Here’s how to figure this out/what to take into account when making a case to management:‍

1.  Your goals

Why do you want to attend this conference? Is it to drive brand awareness? To drive pipeline for your sales team? To get insights and new ideas in your field, and upskill? The answer will determine what type of audience you want to reach and interact with whilst attending the conference.

To this end, do not hesitate to email conference organizers for any information they can share about the attendee profile - industry, company size and location for example, or any other factors that are important to your ICP. At a minimum, ask for a previous year’s attendee list.

2. Location, location, location

In 2022, the event ecosystem evolved to see a co-existence of all formats, so this year you’ll find marketing conferences in a variety of shapes, sizes and formats. For example, while Salesforce’s Dreamforce will be held in-person at San Francisco this year, Adobe’s Summit will be hybrid, with attendees able to join virtually or at the venue in Las Vegas.

So the essential question a la Hamlet is: to travel or not to travel.

Pros: An in-person B2B marketing conference is great for marketers who are hungry to feel part of a crowd, to socialize, collaborate and network via spontaneous watercooler conversations - and thrive from it. Yes, most things can be accomplished virtually, but there is still no substitute for some in-person intangible experiences: a new relationship forged over a drink at a bar near the venue, or a level of trust that’s built from a casual conversation about sports teams or Netflix shows and a handshake for instance. 

Cons: However, putting people on planes is not cheap. And spending that extra dollar for fuel, hotels, food, and drink at the event all adds up. (Plus, for eco-conscious organizations, there’s the environmental cost of transportation to reckon with). Consider whether that amount would be better spent attending a conference or marketing summit that have virtual components.

3. Opportunity cost

Very simply, this is the marketer’s equivalence of FOMO. If you don’t go to the marketing conferences you’ve picked out, what connections or partnerships would be lost? Or what knowledge or skill set would you miss out on? 

For instance, in this age of AI and ChatGPT, marketers who don’t already know how best to leverage these tools are already a step behind the competition. Wouldn’t it be invaluable to hear experts share their successes and cautionary tales? Keep in mind that the average impact for a single cost-saving improvement idea is around $31,043.

It’s not always just a question of, “Is this event worth the money” but also “What would be the qualitative cost to your team? or “Which option gives me the comparative advantage?” which leads us neatly to our next point.

4. Competitors and competitive advantages

Checking to see whether your competitors, or other successful companies that you may look up to attended the marketing conference last year, and whether they were able to drive engagement from it can help you better understand the potential ROI for your business. 

5. Speaking opportunities

If you plan to attend a marketing summit as an attendee, well and good. If you can attend as a speaker, even better. To this end, check the conference website to see if they’ve put out a call for speakers, or send organizers an email explaining your interest leading a session or joining a panel.

This contributes to ROI in many ways:

1. You can establish yourself and your business as an expert in the industry 
2. You can reach cross sections of people who are likely to use your products or services an increase brand awareness.
3. It's a great PR opportunity
4. While compensation for speaking at conferences varies, at the least organizers will usually waive attendance fee. As they say, a dollar saved is a dollar earned.

6. Exhibiting and sponsorship

Check to see what the exhibition and sponsorship package prices are for any conferences you plan to go to as an attendee. If you’re going to fly halfway around the world to attend the conference, you might as well make the most out of it.

Exhibiting

Pros: Exhibiting enables you to increase exposure and connect with prospects on a personal level by letting them experience the product firsthand. 

Cons: However, it’s expensive. Booths are priced as per size and placement so the better options can be pricey, and you’ll also have to pay for add-ons like an internet connection at the booth (yep!). And you need to factor in the costs required for booth design such as banners, standees and swag. These add up, so you should figure them out in advance.

‍Sponsoring

Pros: Based on the sponsorship opportunities available - eg. gift drops at attendee hotel rooms, branding at venue touchpoints, sponsored sessions - you’ll be able to reach and connect with the audience in a way you normally would not be able to. 

Additionally, as a sponsor you usually will receive an attendee mailing list aka the motherlode. 

Cons: There is no guaranteed return on investments because of the complexity involved in attribution; the results of sponsorship are more tenuous than the effect of an ad campaign. The conference audience may or may not remember your brand after the event, and consequently may not follow up on a CTA from an email or a phone call.

7. How much content can you create by attending

You’ve got to be able to squeeze every drop of ROI you can.

So evaluate what kinds of content you can generate from going to the conference, for instance can you write a blog post recapping your experience and learnings from the event (we did this after attending IMEX 2022 - read our piece here). Whilst at the event, can you interview some of the speakers or other leaders of companies attending the conference for your podcast?

The more opportunities you identify to create content from the event that can be used to generate awareness, traffic and pull leads into your funnel, the more compelling the argument to attend.

A short recap/TLDR

As you’ve seen, when evaluating which conferences to attend this year, you’ll need to check the expenses vs. the benefits of attending. While some factors are qualitative and some quantitative, when you get down to the brass tacks, it all comes down to how much pipeline (or how many opportunities) you should be able to generate, and therefore how much you can afford to spend.

The factors that we think should go into your decision-making is not exhaustive, but it's a good start.

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

In today's fast-paced business environment, events play a critical role in driving brand awareness, lead generation, and customer engagement. However, with so many different types of events available, it can be challenging to understand how to effectively leverage them to drive marketing success. 

In this post, we'll explore 5 ways to map your events to your marketing funnel to ensure that they are aligned with your overall business goals and objectives by channelling expert insights from seasoned event marketer, Kelsey Taylor, who recently joined us for a webinar as part of our Event Heroes series!

1. Let your event goal dictate your format

One important factor that will help you determine your event format is the objective of your event, says Kelsey. In other words, defining the desired outcome of the event will inform you about which format will help you achieve it best.

“If you're launching a new product or have new features to share, a webinar either pre-recorded or live is a great way to deliver this message especially to your customers.”

2. Use the crawl-walk-run approach to mixing event formats

When asked about whether there’s an ideal stage at which companies should consider mixing up their event formats, Kelsey recommended starting with simple, low-stakes events, and gradually increasing the complexity and scale of events over time. This can help organizations to build the necessary skills and infrastructure to successfully execute larger, more complex events in the future. 

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“You can look at what’s working really well across your marketing functions, and where you see places where you can insert something different and test things out.”

3. Think long-term when it comes to attendee experience

When asked about how to create attendees who will want to continually engage with your brand, Kelsey’s pertinent advice was to think beyond just one event and rather view each event as part of a larger audience-building process.

“Continuing to think strategically and take into consideration and take good care of your attendees no matter what they attend will build that obsessive brand for your events.“

4. Your average deal size can help you determine your event budget

While there is no rule of thumb when it comes to setting your event budget in stone, Kelsey recommends using your average deal size as an indicator while formulating your event budget.

“If we're going to have 10 people at an event and an average deal size of let's say ten thousand dollars, we need to have at least double that in the room to make it worth it.”

5. Ensure your event content is actionable

While tracing the evolution of event needs, Kelsey highlighted that the bar for events is much higher compared to pre-COVID times, as attendees have limited time to offer to events, and that they’ll only look for events that give them tactical value.

“We want to ensure that we're delivering valuable actionable insights that they can take back to their teams and implement immediately, again no matter the format. 

There isn't really anything worse than attending an event and really not finding any value in it!”

Want to catch the full conversation? Click here!

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

As a B2B marketer, staying up-to-date with the latest strategies and best practices is essential to your success. Now, a classic way to do this is by reading renowned books that have helped many a B2B marketer (scroll down to see our top picks!)

But since books may not be everybody’s go-to medium to learn these days, we’ve also curated some super-insightful podcasts that you can listen to no matter where you are! 

So without further ado, let’s get right to it.

 The B2B bookworm’s definitive wishlist:

For our list of must-read books for every B2B marketer, we’ve put together a good mix of thought leadership, actionable takeaways and a generous serving of inspiration. So if you’ve kept your reading habit alive in this digital age, firstly, we salute you! 

Set the mood, put on your reading light and zone out from the rest of the world with any of these valuable reads:

1. "Predictable Revenue" by Aaron Ross: This book provides a step-by-step guide to building a predictable and scalable B2B sales process. It covers topics such as developing a targeted prospect list, creating a sales script, and using outbound sales to drive revenue.

2. "The Marketing Performance Blueprint" by Paul Roetzer: The great thing about this book is that it readily offers a framework for improving marketing performance and driving results. It covers topics such as setting marketing goals, measuring success, and creating a culture of continuous improvement.

3. "The Challenger Sale" by Matthew Dixon and Brent Adamson: This book focuses on the importance of challenging the status quo and teaching customers something new in the B2B sales process. It offers strategies for creating value and differentiating yourself from the competition.

4. "The New Rules of Marketing and PR" by David Meerman Scott: Talk about a true classic in the field of B2B marketing and PR! This book covers the fundamental shift that has occurred in how businesses market and communicate with their audience. Scott provides practical advice on how to use the internet and social media to reach and engage with customers in a more authentic and effective way.

5. “Unleash Possible: A Marketing Playbook that Drives B2B Sales” by Samantha Stone: In this read, Samantha doesn’t just tell you what you need to do in order to facilitate high-growth marketing in a complex selling environment, but also tells you how you can do it. If partnering with sales to get the right results is on top of your priority list (and it should be), this is an important read!

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Plug into these podcasts

As of December 2022, podcasts had approximately 424 million listeners worldwide! And it’s no surprise - in this world where convenience is highly regarded, podcasts have the unique ability to permeate into all kinds of daily activity - you can consume podcast content when you’re travelling, on your morning jog, during your drive to work or even when you’re in bed!

Here are the shows that made it to our list:

1. "The B2B Marketing Show": Tune in to this show to listen to a wide range of B2B marketing topics, including content marketing, lead generation, and sales enablement.
2. "B2B Growth Show": This podcast is a gem if you’re looking for interviews with B2B marketing experts, entrepreneurs, and business leaders who share their insights on how to grow a B2B business. The hosts cover a wide range of topics, including content marketing, lead generation, sales, and customer acquisition.
3. "The B2B Revenue Executive Experience": Geared towards B2B sales and marketing professionals, this show features interviews with executives who share their experiences and insights on how to drive revenue growth. The show covers topics such as lead generation, sales enablement, customer experience, and more.
4. "The B2B Mix Show": This podcast is designed for B2B marketers and features interviews with industry experts and thought leaders who share their insights on the latest trends and best practices in B2B marketing. The hosts cover a wide range of topics, including content marketing, lead generation, social media, and more.
5. Backstage with Zuddl: Last but not the least, we have our own podcast on B2B events that we totally recommend. Since events are going to be a core part of driving revenue in 2023, we highly recommend you tune into our show to get on-ground insights from marketing leaders in the event industry. To start with, check out our super-popular episode with special guest Emily Kramer, co-founder of MKT1.

So there you have it, folks! Whether you prefer to learn through reading or listening, these books and podcasts offer valuable insights and strategies for B2B marketers looking to stay ahead of the game!

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

2023. This new year brings B2B marketers the opportunity to be better and do better than last year.  This means that over the next 365 days, you can:

• catch up on everything you avoided learning in 2022
• sharpen your skills
• learn from the smartest people in the industry

There are a variety of ways to do this based on your learning style - you can read articles or LinkedIn threads online, listen to a podcast or attend some of the best B2B marketing events throughout the year. The perks? Based on the format of the event, it’s highly probable that you won’t have to travel, you can eschew awkward small talk, no one can tell if you’re wearing PJs whilst attending, and you’ll come away with insights and skills that create a competitive advantage in the modern digital climate.

While there are plenty of b2b events in 2023 you could attend, we’ve whittled the list down to those we think are worth your time and attention.

<p><a href="#jan-b2b" >January 2023 events</a></p>

<p><a href="#feb-b2b" >February 2023 events</a></p>

<p><a href="#march-b2b" >March 2023 events</a></p>

<p><a href="#april-b2b" >April 2023 events</a></p>

<p><a href="#may-b2b" >May 2023 events</a></p>

<p><a href="#june-b2b" >June 2023 events</a></p>

<p><a href="#aug-b2b" >August 2023 events</a></p>

<p><a href="#sep-b2b" >September 2023 events</a></p>

<p><a href="#oct-b2b" >October 2023 events</a></p>

<p><a href="#nov-b2b" >November 2023 events</a></p>

<p><a href="#dec-b2b" >December 2023 events</a></p>

‍

<span id="jan-b2b"><h2>JANUARY</h2></span>

‍Lead Generation World

When: Jan 8-10

Event type: In-person - San Diego

Why attend: The first recommendation in our event calendar is Lead Generation World. This b2b event brings together practitioners and experts in the field to help advertisers and lead buyers successfully navigate the lead generation ecosystem.

Attendees can expect to receive highly targeted and insightful content alongside exclusive networking opportunities with companies that can support their efforts.

<span id="feb-b2b"><h2>FEBRUARY</h2></span>

Global Virtual Martech Summit: Conceptualising the Future of MarTech

When: February 27 - March 1

Event type: In-person - Scottsdale, Arizona

Why attend: The three day B2B event features 80+ sessions and 20+ case studies around ABM, content strategy, demand generation, sales enablement and more, giving marketers practical hands-on insight into a variety of use-cases, and encouragement on what can be achieved.

This year, attendees can learn from inspirational marketing leaders such as:

• Arthur Castillo, Head of Dark Social & Evangelism at Chili Piper
• Carl Ferreira, Director of Sales at Refine Labs
• Dan Cafiero Senior Program Manager, ABM and Paid Media at Seagate
• Justin Keller VP Revenue Marketing at Drift

All signs point to a highly educational and value-driven experience, that should be one of the top among the B2B events in 2023 you’d want to attend.

<span id="march-b2b"><h2>MARCH</h2></span>

Social Media Marketing World

When: March 13-15

Event type: In-person - San Diego, CA

‍Why attend: As its name suggests, this event is targeted towards digital marketers and social media professionals looking to discover the best insider secrets and the latest trends, and to learn strategies and tools that will help grow their business. Here’s a glimpse of some of the sessions that will be held, and the speakers leading the discussions:

• Organic social marketing: How to Use LinkedIn Content to Achieve Meaningful Business Growth - Instructor: Daniel Kading

• Paid social marketing: The Short-Form Video Sales Letter: How to Sell More With Instagram and Facebook Ads - Instructor: Allie Bloyd

• Content marketing: Mastering YouTube Audience Development: Tips From the Pros - Instructor: Derral Eves

• Social strategy: How to Use AI Tools to Greatly Improve Your Marketing - Instructor: Paul Roetzer

It’s a B2B event where content marketers will find tactical, no-fluff information that you're not going to learn anywhere else in the world.

Adobe Summit

When: March 21-23, 2023

Event type: Hybrid - Las Vegas and virtual

Why attend: Adobe’s conference made it onto our B2B events to attend in 2022 article, and our events in 2023 list would be incomplete without it. The 3-day conference empowers attendees to discover the latest trends with more than 200 sessions and hands-on labs across 11 tracks, from juggernaut speakers across industries. 

There’s something for all stripes of B2B marketers this year, from content marketers to commerce practitioners:

Attendees will have the ​​chance to connect directly with peers and leaders from the world’s top brands. 2023’s speakers have yet to be announced, but previous speakers include:

• Shantanu Narayen, chairman and CEO of Adobe
• Rosalind Brewer, CEO of Walgreens Boots Alliance, Inc.
• John Donahoe, President and CEO of NIKE
• Deborah Wahl, Global CMO at General Motors
  

Bonus: Adobe also hosts a pre-conference two days before the Summit kicks off, during which you can learn more about Adobe Experience Cloud solutions.

We love the tracks’ focus and exciting speakers - it really doesn’t get better than that.

CMO Summit

When: March 23

Event type: In-person - San Francisco, CA

Why attend: The Summit by Pavilion aims to help marketers learn the newest strategies and best practices they need to know in order to drive revenue through marketing efforts. 

Attendees can expect:

• Expert-led educational sessions, covering topics like using benchmarking data to build your budget, calculating ROI on marketing efforts, aligning sales and marketing

• Hands-on workshops to help you understand your approach to brand building

• Opportunities to network with CMOs and VPs of Marketing and Demand Generation from around the world

By attending this B2B event, you’ll get a front-row seat to learn from leaders who have succeeded in driving results for their teams. We love that it’s no-nonsense, and straight-to-the-point. This one’s a hidden gem.

<span id="april-b2b"><h2>APRIL</h2></span>

The Gathering Marketing Summit

When: April 26-29

Event type: Hybrid - In-person at Banff, Canada, and there’s a Gathering Global Online Pass available to let attendees experience content on-demand from home

Why attend: Whilst there are many reasons to attend this Summit (not least its name, location or intriguingly designed event page), at number one would be how it is billed: a safe space for business and marketing professionals to unite for inspiration, application and celebration.

Attendees are in for 3 days of 20+ workshops, keynotes and intimate Q&As from 50+ thought leaders and 12 award-winning brands.

<span id="may-b2b"><h2>MAY</h2></span>

Strategic Marketing 2023 - Reuters Events

When: May 8–9

Event type: San Diego, USA

Why attend: The conference aims to be a global platform to inspire and empower marketing leaders to map the digital DNA of your consumer, foster brand loyalty and community, and unlock innovation.

And who better to learn from than this roster of A-listers from the industry!

• Shannon Watkins, CMO, Jordan Brand at Nike 
• Kellyn Smith Kenny, Chief Marketing & Growth Officer at AT&T 
• Adrian Fung, Global CMO at eBay
• Sophie Bambuck, CMO of The North Face 
• Chris Brandt, CMO of Chipotle 
• David Skena, Global Chief Brand Officer of Krispy Kreme 
• Michelle Ganslem, VP, Global Insights and Analytics of McDonald’s

The event focuses on 4 key themes: Strategic Leadership and Growth, Brand Loyalty, Community, and Purpose, Engaging Content and Innovative Storytelling and Data Connectivity & Creativity. Each theme features insightful sessions that guarantee attendees leave with valuable insights. Here’s an example:

With delivering value at the heart of all activities and sessions at the event, Strategic Marketing 2023 doesn’t fail to impress. Definitely one of the top B2B marketing events in 2023 you won’t want to miss.

Gartner CSO & Sales Leader Conference

When: May 16 - 17

Event type: In-person - Las Vegas, NV

Why attend: At Gartner CSO & Sales Leader Conference 2023, sales leaders will gain unique actionable insights, practical tools and innovative guidance to exceed revenue targets despite the unrelenting uncertainties caused by inflation, talent scarcity and supply chain disruptions.

The event’s agenda tracks are carefully curated to this end, with each directly addressing topical challenges and goals faced by chief sales officers, sales operations leaders, and sales enablement leaders. Here’s a snapshot of the tracks and some of the sessions offered.

Track A: Reinventing Sales Strategies to Drive Growth

• Gartner Opening Keynote: Prioritizing the Human Touch: Connecting the Buyer, Seller and Sales Leader of The Future
• From No to Yes. Getting CFOs to Green Light Your Proposals in a Recession
• CSO Circle Roundtable: If You Build It, They Will Come: Commercial Coalition Around A Single Source Of Data Truth

Track B: Enabling the Commercial Organization of Tomorrow

• Be Choosy in Selecting a Sales Training Provider: The Must-Haves
• Making the Shift From Sales Enablement to Revenue Enablement
• Ask the Expert: How Can I Make Sense Out of Sense Making?

Track C: Revolutionizing Sales Operations for Greater Scope and Impact

• Winning Over Sales Ops Stakeholders... Even the Difficult Ones
• Look Under the Hood: 4 Levers to Developing High Quality Pipeline
• Ask the Expert: Artificial Intelligence & Future of Sales Compensation: The Possibilities to Be Prepared

Track D: Optimizing Revenue Technology to Boost Engagement

• Ask the Expert: How to Design a PRM Stack to Power Up Your Channel Partners
• 3 Strategic Technology Trends for CSOs to Watch
• Roundtable: RevTech Group Therapy - Share Your Horror Stories and Celebrate Your Wins With Revenue Technology Adoption

There’s also built-in time to network and learn from experts, thanks to:

• Roundtables where you can join sales executive peers from leading organizations to discuss relevant topics inspired by the latest research.
• The CSO Circle wherein you can join a cohort of vetted, senior sales leaders to enhance your leadership and business skills during these exclusive and interactive sessions.
• Workshops in which you solve current issues and develop new skills with your peers during these intensive and educational group exercises.

This one’s a must-attend.

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Gainsight Pulse

When: May 17 - 18

Event type: In-person: San Francisco

Why attend: Pulse is the world's largest gathering of Customer Success, Product, and Community professionals. It brings together business leaders and practitioners every year to share ideas, strategize best practices, and build relationships with the larger community. Over the last 10 years, Pulse has been home to more than 5,500 in-person attendees and more than 20k virtual attendees spanning six continents.

Accordingly, there’s something for everyone at Gainsight. Here’s a snapshot of the agenda:

Speakers this year include:

• Bart Hammond, Chief Customer Officer from Drift
• Christina Kosmowski, Chief Executive Officer of LogicMonitor, and
• Ryan Neu, Co-Founder & CEO of Vendr amongst others.

Gartner Marketing Symposium/Xpo 2023: Marketing’s New Directive: Reprioritize, Rethink, Realign

When: May 22 – 24

Event type: In-person - Denver, CO

Why attend: The Gartner Marketing Symposium is a gathering for marketing leaders to advance their thinking as strategic leaders and learn cutting-edge marketing practices to drive efficient growth.

The 2023 agenda is filled with tracks for CMOs and marketing executives, customer experience and loyalty leaders, marketing operations and analytics leaders, as well as digital marketing leaders. Here’s a glimpse of what to expect:

Sessions will be led by the world’s leading marketing experts. 

While this year’s line-up is still being finalized, if it’s anything like 2022’s roster (Julie Sweet, Chair and CEO, Accenture, General David H. Petraeus, Director, CIA (2011-2012), Nicole Malachowski, First Woman Thunderbird Pilot, and Mike Krzyzewski, Head Men's Basketball Coach, Duke University (1980 – 2022), attendees are in for a very exclusive experience.

The Ascent San Francisco Summit

When: May 23-24

Event type: In-person - San Francisco

‍Why attend: If you’re a CEO, CFO, CMO, CRO, VP or Director of a $20M-to-$1BN company, then this event is for you. Join 1,000+ business leaders for a bespoke networking and learning experience in which you’ll deep dive into the specific topics and challenges you’re facing today at work.

And just to give you an idea of who you’ll be meeting and interacting with - these are the companies that attended last year.

There are some really interesting sessions that you’ll be able to attend. A few of our favourites from the agenda:

• How to Craft a Value Proposition That Resonates in an Uncertain Macroenvironment led by Stacey Epstein, Chief Marketing Officer - Freshworks
• Listen UP!: How To Tune in to Customers & Turn Down the Noise by Karen Mangia Vice President, Customer & Market Insights - Salesforce
• How Sales Teams are Turning to AI to Protect Revenue and Drive Efficiencies Amidst Economic Uncertainty by Udi Ledergor, Chief Evangelist - Gong

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Customer Marketing Summit

When: May 24 - 25

Event type: Las Vegas

Why attend: Whether you’re a beginner or the leader of your team, you’ll leave with the insight you need to elevate your role through a three-pronged approach:

• Learn via interactive sessions that support you with the tactics, methods and strategies you need to know

• Discover tech solutions that can amplify your efforts and effectiveness

• Join a community to form genuine connections and create valuable relationships.

We love this holistic approach, especially since as an attendee, you’ll be rubbing shoulders with professionals from the world’s largest companies and most exciting startups such as Slack, Square, Adobe, Cisco, Ebay, Hubspot, Stripe, Amazon, Google, Deliveroo, Meta and Salesforce.

Sign us up!

‍B2B Marketing Leaders Forum APAC

When: 24-25 

Event type: In-person - Sydney, Australia

Why attend: This is APAC's largest B2B marketing conference focused on pipeline, revenue, growth, brand, leadership and personal career advancement! 600+ B2B CMOs and marketing leaders will gather to discuss their roles as business leaders driving revenue and growth while ensuring they personally stay relevant as modern marketers.

There are an incredible 70 speakers lined up this year. Here’s just a few:

And there’s an incredible variety of tracks and sessions on offer such as 

• GTM Strategy and Leadership
• Martech Audit, ROI & Optimisation
• Growing Brand with Demand
• Marketing with Small Budgets, Resources & Teams
• AI
• Programs to engage with the C-Suite
• Attribution reporting ROI

There’s so many incredible sessions on offer - marketers attending this event will be spoiled for choice.

SaaStock USA

When: May 31 - June 2

Event type: In-person - Austin, Texas

Why attend: SaaStock is a conference for SaaS founders on the journey to $10M+ ARR and beyond, and the event bills itself as gathering ‘the highest concentration of SaaS decision makers, with 68% of all attendees in leadership roles.’ This makes it the perfect environment for SaaS founders and their teams to grow their network, and build valuable connections.

60+ speakers have been carefully hand-picked because they’re proven to be world-class leaders, trendsetters and disruptors in SaaS. The lineup this year includes:

• Nathan Latka Founder & CEO, Founderpath
• Chris Walker CEO, Refine Labs
• Meghan Keaney Anderson VP Marketing, Jasper
• Noah Kagan Co-founder & Chief Sumo, AppSumo
• Godard Abel Co-founder & CEO, G2
• Scott Ernst, CEO, Drift
• Stevie Case, CRO, Vanta

We'd go to listen to these speakers alone.

<span id="june-b2b"><h2>JUNE</h2></span>

B2B Summit North America - Forrester

When: June 5-7

Event type: Hybrid: In-person at Austin,TX,  and Virtual

Why attend: Forrester’s B2B Summit empowers professionals with the information and insight they need to make bolder, smarter decisions in a turbulent 2023 landscape. The B2B event is laser-focused on giving marketing professionals actionable insights that they can put to use immediately to improve the bottom-line. 

To this end, the event has more than 100 role-based sessions aligned to the priorities of B2B marketing and sales executives and leaders in ABM, sales enablement, product marketing, digital demand, channel marketing etc. 

Speakers include:

• Dara Treseder CMO, Autodesk
• Bob Safian Advisor and Podcast Host, The Flux Group
• Cheryl Cook, Senior Vice President Global Partner Marketing, Dell Technologies, and
• Cindy Matos, VP of Transformation and Governance, IBM

Get everything you need to know about B2B marketing in 2023 in one go.

‍SaaStr Europa 2023

When: June 6-7

Event type: In-person - London, England

Why attend: : With 10,000+ SaaS executives, founders, and VCs all gathering for 100+ workshops and sessions 1,000 brain dates and mentorship sessions,Meet-A-VC 1:1 meetings, etc. it's clear that SaaStr is the B2B event to attend for anyone who works in SaaS.

This year’s speaker lineup includes:

And even a glimpse at the agenda will convince you of its value. We love the following sessions:

• Customer Centricity: Founder Secrets to Hitting Hypergrowth with Vanta
• 3 Crucial Steps to Successfully Hiring Your First Head of Sales with Greenhouse and Growth by Design’. ‘The Most Important Marketing Lessons Learned from Zapier and HubSpot with Zapier's CMO
• From 2 Weeks of Runway to a $1.5B Valuation: The Founder Playbook with Loom's CEO
  
  ‍And that’s just Day 1!

This one’s a definite ‘yes’ when you’re trying to decide which B2B events in 2023 you should attend.

Collision Conference

When: June 26 - 29

Event type: Toronto, Canada

Why attend: Called ‘The Olympics of Tech” by Politico, Collision brings together the people and companies redefining the global tech industry for 3 days of networking, learning, lead generation, and exposure.

They've got a great and diverse speaker roster this year as well:

• Adam Selipsky, CEO, Amazon Web Services
• Michelle, Co-founder, President and COO of Cloudflare
• David Singleton, CTO, Stripe
• Dave Rogenmoser Co-founder & CEO Jasper
• ​​Max Lytvyn Co-founder Grammarly

<span id="aug-b2b"><h2>AUGUST</h2></span>

MozCon

When: August 7-9

Event type: In-person - Seattle, WA

Why attend: MozCon bills itself as ‘Not Your Typical Marketing Conference’ and one look at their three-day event agenda will convince you to sign right up. Each day is filled with a great mix of activities - non-stuffy networking sessions, breaks for meals, and expert sessions delivered by the best and brightest in SEO, search marketing, mobile, conversion optimization, local search, and more. Here’s a quick glance:

Catalyst

When: August 21 - 23

Event type: In-person - Denver, Colorado

‍Why attend: At the world's leading partnerships conference, attendees can expect interactive and insightful content, unrivaled networking opportunities, and actionable takeaways to achieve your goals. This one’s a hidden gem.

Just take a look at all the companies that attended last year:

And this year, there are some terrific speakers lined up including:

• Aditya Basu, Partner Programs, Adobe
• Adrienne Coburn, Director, Partner Programs, Oyster
• Brianna Chapman, Strategic Partnerships, Ryder Ecommerce by Whiplash
• Tim Tsao, Head of Programs, Stripe

<span id="sep-b2b"><h2>SEPTEMBER</h2></span>

INBOUND 2023

When: September 5-8

Event type: In-person - Boston, MA

Why attend: Forbes called Hubspot’s annual event ‘Inbound’, “A must-attend event for agency owners and marketing professionals”, and for good reason. The event is one of the world's largest marketing conferences, with 26,000+ attendees from 110 countries taking part. 

The three day event always has tracks for Marketing, Sales, Customer Success, HubSpot Academy, and RevOps, with each featuring workshops by industry experts, fun activities, and opportunities to network. 

And the event always pulls in the biggest names in the world. Past speakers have included: Barack Obama, Viola Davis, and Dr. Jane Goodall. 

With speakers like these and session topics that cater to all types of B2B marketers, the conference is truly a value-driven source of knowledge and inspiration. 

SaaStr Annual 2023

When: September 6-8

Event type: In-person - SF Bay Area

Why attend: SaaStr, as everyone one in the B2B marketing world knows, is the world's largest SaaS community event on the planet, bringing together cloud and SaaS professionals from around the globe to learn from the top founders, VCs and execs in SaaS. From the CEOs of Slack and Zoom, to the founders of Datadog and Atlassian, to break-out leaders from Calendly to Flexport, everyone who's anyone comes to SaaStr.

In 2022, the event drew 10,101 attendees across 3+ days. 

12,750 mentorship connections were made. 

1,931 Braindates and mentorship sessions were hosted. 

There were 324 VCs in and 457 Founders in the Meet-a-VC Program. 

Plus, everyone let loose at a party hosted by DJ Duke Dumont! 

2023 looks to take things up a notch with more speakers, workshops, Braindates and more. 

Content

• 50+ hours of actional content and tactical takeaways 
• 300+ speakers from leading SaaS and Cloud companies

Networking

• 1,000+ 1:1s via Braindate 
• 100s of interactive, expert-led roundtables capped at 20 to ensure speaker & audience conversation 
• Dozens of workshops: deep-dives from up & coming leaders in SaaS

Funding

• Get funded at SaaStr Annual through our yearly Meet a VC program 
• Meet fellow founders and execs at your company stage
•  Pitch your startup live at our new pitch stage

Well-worth your time.

Dreamforce

‍When: September 12–14

Event type: In-person - San Francisco

Why attend: Salesforce's massive event pulls in tens of thousands of attendees every year to a temporary “national forest” in San Francisco. And it's no surprise why. Dreamforce always features a speaker lineup of heavy-hitters and A-listers. Just look at 2022's roster:

Furthermore, with 1000+ sessions to choose from, there's no doubt you will be able to learn from some of the brightest minds and biggest thought leaders in your industry. According to a survey conducted by Salesforce, 87% of Dreamforce attendees learned something that helped to accelerate company growth, while 86% solved an organizational challenge with learnings from the event. You can't argue with those results!

We've put together a quick but concise breakdown of everything you can expect at the conference this year. Click here to read.

TechCrunch Disrupt 2023

When: September 19 - 21

Event type: In-person - San Francisco

Why attend: Join thousands of the most motivated and ambitious founders, investors and tech builders for a 3-day conference focused on breaking technology news and developments  driven by big-name thought leaders. 

The three main takeaways from attending:

• Make connections that count: Whether you want to meet founders or investors, get advice or find your next gig, you’ll find the right people here.

• Tee up your tech stack: Learn what you need to know and grow in your industry.

• Hear directly from seasoned founders: Learn their best practices, how-tos, actionable tips and takeaways to help you avoid pitfalls as you build your own founder roadmap.

This year features 6 new intriguing tracks:

1. Sustainability Stage -  Discover emerging technologies that transform the way we engage with our environment, impact society and how we move from place to place.

2. Fintech Stage - Learn about the technology that is powering new ways of capturing and distributing value and wealth.

3. AI Stage  - Dig into the science behind the deep tech, the products it powers and the ethical, social and legal challenges that come with it.

4. Security Stage -  Gain the keys to protecting sensitive information and thwarting hackers intent on unlocking details of your business and your life.

5. Hardware Stage - Learn the mechanics and code behind the machines that enable us to get things done smarter, faster, and more efficiently.

6. SaaS Stage - Uncover Software-as-a-Service tools that reveal insights, power productivity and allow creativity and efficiency to blossom within your organization.

We’d sign up for this alone!

But it gets better. Here’s whom you can expect to learn from at the event:

We're excited for this one.

Outreach Women in Sales Summit

When: September 19 - 21

Event type: In-person - Napa, CA

Why attend: This Summit hosted by Outreach (the leading sales execution platform helping revenue organizations create and close more pipeline) aims to help you build your network of women sales leaders and allies, energize your body and mind, and develop actionable strategies to attract and grow more women in B2B sales.

It’s got a fantastic line-up of speakers! Venus Williams for one.

You can also look forward to hearing from:

• Mary Shea VP, Global Innovation Evangelist, Outreach
• Hang Black, VP Global Revenue Enablement GTM at Juniper Networks
• Jennifer Van Buskirk Executive Vice President and General Manager of Mid-Markets at AT&T Business
• Timothy Hudson, Global Vice President of Sales Excellence, Honeywell

And their agenda is packed with actionable, insightful sessions. Here’s just a few that we liked:

• Breakout: Take Agency of Your Adversity
  Inclusion does not ensure equality. Be clear on whether an invitation to the room is to serve, to sit, or to speak. Now is the time to stand.

• Panel: How Culture Impacts Outcomes (Personally, Professionally, Organizationally)
  ‍Building culture benefits everyone, but it's not for the faint of heart. Our panel of sales executives talks about what it takes to create and maintain a strong culture in today’s environment.

• Code Pink: It's Time to Create Sales Cultures Where Women Thrive 
  ‍It’s time to get more intentional about creating sales cultures that work for women. Get advice backed by research on how to create an environment where women sellers not only want to join, but will stay and thrive.

Definitely worth your time.

Product Marketing Summit

When: September 21 - 23

Event type: In-person - San Francisco

Why attend: PMM peers can come together for 2 days of networking, knowledge-sharing, keynotes, roundtables, and more. As an attendee, you will learn how to:

• Supercharge your go-to-market strategy
• Nail your product-market fit, understanding key personas and utilizing segmentation
• Measure PMMs impact and proving value across your org amongst other topics.

Speaker snapshot

‍Here are some of the hand-selected PMM experts you'll be learning from:

• Jon Rooney, Vice President of Product Marketing, Unity
• Tim Bowman, Head of Competitive Intelligence, Asana
• Julien Sauvage, Vice President Corporate & Product Marketing, Clari
• Julian Clarke, Director & Head of Product Marketing, Lattice
• Ted Fernandez, Global Head of Product Marketing, TikTok
• Ben Rawnsley-Johnson, Head of Product Marketing, Atlassian

A fantastic line-up.

You won't want to miss this.

<span id="oct-b2b"><h2>OCTOBER</h2></span

MarketingProfs B2B Forum

When: October 4-6

Event type: Virtual, and in-person at Boston

Why attend: B2B Forum is the ultimate destination for marketers to discover how to drive growth, elevate brand reputation, prove ROI, and stay ahead of the ever-changing marketing curve. You can look forward to tactical sessions, inspirational keynotes, and immeasurable connections. 

There’s something for all stripes of marketers. Some of the sessions that caught our eye:

• Using Content Marketing and SEO to Fill Your Pipeline
• Demand Gen: Score, Plan, Convert
• Email Marketing Rules: Modernize Email and Build Relationships
• Managing the People Who Manage the Machines

And our favourite: ‘Your Customer Is a Flamingo: Understanding the Many Routes They Take and the Content That Serves Them on Their Journey’

They've got a great lineup as well, including:

And to top it all, there's plenty of fun shenanigans in store as well - we're not joking, there's literally a section in the Program named specifically for this. Besides a 'Welcome Home' party, you can go on a Boston Photo Walk, attend a Dine & Doodle activity, and attend a 'B2B Carnival of Connections'. Not going to lie, we'd attend for these reasons alone.

SaaStock Europe (Dublin)

When: 16-19 October

Event type: In-person - Dublin

Why attend: Lauded as “the best SaaS Conference for founders, execs and investors in Europe, period”, this three day-event aims to help drive back-to-back, meaningful conversations with fellow SaaS founders, future customers, or 400+ investors to fund your SaaS.

It also aims to deliver unrivalled, actionable content through carefully picked 150+ speakers. 

This year's lineup features:

• Victor Riparbelli, the Co-founder and CEO of Synthesia, the world’s leading AI video creation platform for enterprises
• Denise Hemke, Chief Product Officer at Checkr, which powers the fastest, fairest background checks for businesses of all sizes
• Meghan Keaney Anderson, VP of Marketing at Jasper, anAI writing tool designed to aid content creation.
• Philippe Botteri, Partner at Accel.

Sessions are carefully curated under tracks such as 'Accelerate Stage', 'Bootstrap Stage', 'Growth Stage', 'Founders toolkit', 'Sales Excellence' etc so that the content you can consume is hyper contextualized to you. We saw plenty of sessions we'd love to catch, including:

• How to Effectively Market With Little to No Budget presented by Angeley Mullins CCO, Resourcify (we're expecting this to be a packed house)

• Structure. Strategy. Standards: How To Change the Way Your Team Operates in an AI World presented by Meghan Keaney Anderson, VP of Marketing at Jasper (especially pertinent with AI's growing omnipresence)

• Product is King, PLG Trifecta is King Kong presented by Pietro Bezza , the Co-founder & Managing Partner, Connect Ventures (not going to lie,we'd sign up for this session based on the title alone)

• Work Smarter, Live Smarter - How Unicorn Founders View The Ultimate Work/Life Balance For Success presented by Matt Cretzman Founder & CEO, Stormbreaker Digital and Tony Jamous Co-founder & CEO, Oyster ( a useful session no matter your profile).

2023 ANA Masters of Marketing Conference

When: October 24 – 27

Event type: Hybrid: In-person at Florida, and Virtual 

Why attend: This B2B marketing conference showcases the creative thinking and inspirational strategies that the world’s top CMOs and leading brands have implemented to meet and exceed their customer needs, drive growth, and inspire change. Indeed, its slogan this year is 'Force for Growth. Force for Good'.

The conference is known for its lineup of speakers and this year's roster follows that trend with a fantastic roster that spans marketing leaders from Crayola, The Coca-Cola Company, Mastercard, Hilton and to top it all, Jon Bon Jovi 🤯. Here's a list of heavy-hitters you can expect at the conference - shortened for the sake of brevity:

• Brad Audet, Chief Marketing Officer, Mazda North American Operations
• Bryan Bachner, Managing Director APAC & the Americas, FC Barcelona
• Adrienne Hayes, VP Marketing Global Devices & Services, Google
• Christy Hoskins, Vice President, Chief Marketing Officer, La-Z-Boy Inc.
• Marissa Jarratt, Executive Vice President and Chief Marketing and Sustainability Officer, 7-Eleven, Inc.
• Jocelyn Johnson, CMO, Girl Scouts of the USA
• Jon Bovi, Musician Extraordinaire
• Victoria Lozano, Executive Vice President of Marketing, Crayola
• Eli Lehrer Executive, Vice President & Head of Programming, The HISTORY® Channel
• Shakir Moin, Chief of Marketing, Coca-Cola North America, The Coca-Cola Company

The conference agenda is peppered with sessions curated to help you drive immediate impact at work (such as 'The internet is broken. Let's fix it', 'Merging Purpose-driven marketing with Gen Z data', and 'Are B2B and B2C Marketing and Brand Evolution really different?').

And did we mention that Bon Jovi will be performing?

Ambition Sales Summit

When: Late October 

Event type: Nashville, TN

Why attend: This one-day event is designed for any current sales leader looking to maximize their knowledge of revenue performance tactics and tools. Sessions are dedicated to inspirational-yet-practical knowledge sharing with thought leaders, and unparalleled networking with practitioners who will solve tomorrow’s sales challenges today. The conference is stacked with speakers from the biggest enterprise companies and smartest startups including Zoom, T-Mobile, Cisco, the Atlanta Braves, ADP, and more.

There's so much valuable content to absorb at the conference, and we particularly like the sessions focus on step-by-step actionable insights that can be put to use right away, such as:

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<span id="nov-b2b"><h2>NOVEMBER</h2></span>

Surf & Sales

When: November 27 - December 1

Event type: In-person - Playa Grande, Costa Rica

‍Why attend: Sales and revenue leaders, or anyone who wants to level up their sales or leadership game, build real, lasting relationships with other successful leaders in the industry can look forward to a week of reflection, learning, and growth - not to mention, surfing - in Costa Rica!

Days start with surfing lessons (tailored to your ability level) followed by daily sales workshops, trainings, and peer-led seminars with topics including sales management, recruiting, scaling and more.

Here are some sessions from earlier editions of the event to give you an idea of what you can expect:

- Intro to NEAT and Addiction Selling Models; Coaching: How to Self-Correct without Self-Destructing

- Enlisting Sales Ops to Take Sales to the Next Level

- How to Scale: Leading Through Change and Building Big Things, and more.

Packages are all inclusive of lodging, transportation, meals, surf instruction, 1-on-1 Coaching Sessions.

Check back soon for the full agenda and information on speakers.

<span id="dec-b2b"><h2>DECEMBER</h2></span>

AWS re:Invent

When: Nov 27 - Dec 1

Event type: In-person - Las Vegas, NV

Why attend: AWS re:Invent bills itself as “the most transformative event in tech”, inviting its global computing community to “get inspired and rethink what's possible”. It’s been around for the past 10 years, with each consecutive edition upping the ante with hard-hitting keynotes, new service announcements, fun, and inspiration.

Attendees can expect the latest news and developments in databases, analytics, machine learning, storage, etc. You can follow all the key announcements, and get a peek at the newest cloud technologies. There will be bootcamps designed to expand your understanding of AWS services and Breakout sessions, organized by experience level and led by AWS experts. At the Expo, you’ll be able to see interactive demos, and at AWS Builder Labs, devs can experience AWS in a live sandbox environment.

The breadth and depth of learning at the conference is unparalleled. Sessions are available on AI/ML, Cloud Operations, Security, Compliance, & Identity, Databases and Front-End Web & Mobile to name a few; they're curated to deliver value to those at different stages in their learning journey (beginner to expert), specific to job role and industry. Which all means that you're sure to find sessions extremely relevant to you.

Here are a couple of sessions that caught our eye:

• A Netflix story: AI performance engineering for optimization on Intel (sponsored by Intel)
• Adding AWS backbone to your network
• Are you well-architected?
• Build a serverless ordering system with toy brick
• Bot management and account takeover prevention: To block or not?
• Use generative AI to name your pet after your favorite song
• Using data to prevent heart disease and sudden cardiac death

We'll wager it's impossible to come away from the conference without uplevelling your skill or insight - albeit in areas you might not have been expecting!

Click here for a look at all the sessions available here, and book early to take advantage of reserved seating.

And there will also be AWS Builder Labs, a re:Invent Expo hall features more than 100 AWS Partner booths where you can find solutions to meet your business needs, networking opportunities with their PeerTalk platform, and a re:Invent Rec Center where you can play, and experience AWS sports collaborations like:

And what's Vegas without a show? Celebrate the final night at the annual re:Play party with exciting food catered by the infamous Wolfgang Puck, live music and all the classic re:Play activities guests have grown to love, like dodgeball and button mash.

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About Zuddl: Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

IMEX is one of the largest gatherings for event people across the globe. Thousands of event planners, producers, Professional Conference Organizers (PCOs), Destination Management Companies (DMCs) and event tech people from across the world gather at IMEX to find partners, figure out the next big thing in event management and check out the latest in tech powering events. IMEX America 2022, held in Las Vegas, was Zuddl’s first trade show event as sponsor participants.

Here are some of the highlights from IMEX America 2022:

1. The event was organized at the Mandalay Bay Convention center. That is a whopping 2.1 million square feet of meeting and event space. To give you a sense of the size of the venue, TWO mega events were running in parallel - IMEX America, and ExpCon Reality - both with thousands of attendees, and it didn’t feel like we were in each other's way.
2. Large trade shows like the IMEX take months of planning, organizing and strategizing before they come to life. This was evident in a mostly incident-free four days, which is a remarkable feat anyway you look at it.
3. We were averaging about 18,000 steps a day exploring the event. Even though we had a booth to manage, we wanted to seek inspiration for our events down the line. There’s always an opportunity to learn and grow.
4. IMEX America saw about 12,000 attendees, out of which a majority, say 60%, were destinations. So you could literally walk down from Boston to Puerto Rico to Canada, in the same aisle!
5. Another 30 percent were hotels and venues that wanted to be the destination of choice for buyers.
6. The remainder were event tech vendors, like Zuddl, with tools and platforms that support event execution. 

Who is the IMEX for?

I'm glad you asked. 

When you participate in a third party event, your goals could be one of two broad things - brand awareness and/or generating leads. Or you could be at an event just to meet your existing customers. Either way, choosing the right event is crucial to get a positive ROI.

At IMEX America, you will meet a lot of event planners, and associations. So if event planners and associations are your ICP, IMEX is the place to be. You’ll be meeting independent event organizers as well as large event consulting organizations. Between them, they run events of any scale - from a 100 attendee get-togethers to over 15000 attendee concerts!

Another fantastic takeaway from IMEX was the hundreds of event destinations to choose from. If you are tasked with shortlisting venues for your next in-person or hybrid event, then you’ll find a lot of options to consider at IMEX. 

With a lot of event tech vendors in attendance, IMEX also offered a wide array of tools and platforms for buyers to run their events. From face detection technology to audience engagement, and badge printing vendors to event hosting platforms - they were all in attendance.

How to get the best out of IMEX?

Now with over 12,000 registered attendees, hundreds of hosted buyers, and tons of exhibitors, it can be a really overwhelming three days if meetings and activities are not planned out well in advance. We did our homework, and knew exactly what to expect. Even then, we weren’t able to cover as much as we would have liked. 

Here are some tips to help you make the most of IMEX (or any large conference for that matter):

Book meetings way in advance

And by that I mean as early as four weeks before the conference begins. IMEX had a portal for buyers to contact vendors, and for vendors to run campaigns, which isn’t the best out there, but it was still something. Since IMEX is a buyer-first conference, it made sense for buyers to reach out to vendors. And each hosted buyer group had definite meeting targets to meet, so you could be sure that meetings would not be ghosted.  

Book your booth in advance ‍

Most booth sponsors lock in their booths as soon as the event is announced. This helps them secure the best possible location for their budget. And at events, it is all about location location location! 

Follow up quickly

Make it a priority to follow up with booth visitors and leads as soon as possible after the event. The likelihood of them remembering the conversation drops significantly as time passes by. 

Create memorable giveaways

‍You will be long remembered for brilliant swag than a run-of-the-mill pen. Don’t get me wrong - pens are great, but how many conference swag pens can someone have? We took these brilliant water bottles/sippers, stickers, buttons and tote bags that flew off our shelves faster than we could restock. Now someone’s child somewhere knows of Zuddl (or Zoodle :P)

Zuddl X  IMEX America 2022 1

Wear comfortable shoes

I cannot stress this enough. I saw people changing into sneakers by the second half of the first day. These convention centers are huge, and you will need to walk from one part to the other. Comfortable feet make for comfortable days.

So there you have it folks. Hope this helps you drive more value from your events. 

See you at IMEX (or some other event!) soon!

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Recommended read: Here's a sneak peek of event trends in 2023 as per our latest report.

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

At the risk of sounding cliche, we’d say humans are resilient. Consider the pandemic. Things were extremely difficult for everyone, and that too on all fronts. Lives, jobs, mental health… so much was at risk.

And yet during these trying times people found many ways to bounce back. Perhaps one of the best ways to combat the ills of the pandemic was building and growing communities. The situation during the pandemic made community more necessary than it's ever been. 

People who were out of jobs and needed a place that allowed them to go to help them find jobs found communities the perfect shelter. Communities helped them find empathy for what they were going through and helped them learn, for example, how to secure a job in the harsh climate. It may sound ironic, but the pandemic might have been the perfect storm.

Kishore C S, Content Lead at Zuddl, and Jared Robin, co-founder RevGenius, sat down for a fireside chat to discuss how communities have evolved, how people and business organizations leverage communities, and how communities can help engage customers in order to drive long-term growth.

Psst... if you'd rather listen to a podcast about this topic, click here.

The beginning of communities

In a wider sense of the word, communities evolved as something that’d support you, something outside of work. You had communities in schools, you had the church, you had sororities… And then there are meetup groups, there are events, and there are groups that border on being a community. 

They were also shaped to be a business model, in the way events and communities brought people together. It’s just that the bridge for leveraging community for your job and your professional life has doubled down the past few years. 

Thankfully, the digital revolution has made communities more far-reaching and more accessible than ever. That was clearly visible during and after the  pandemic. 

The first advantage of communities

On social media platforms people seem to do more selling than supporting.There’s nothing wrong with selling. Everyone lives by selling something, as the 19th century author Robert Louis Stevenson observed. But when selling is the predominant activity, other factors and questions about trust come into picture.

Community as a whole has been around probably since the beginning of time, the beginning of our lives. But the way they have entered business activities is very recent. And there’s a lot of reasons why communities are fast becoming important for organizations of all sorts. But the first advantage communities hold is that of trust.

People trust others more in communities than on social platforms. It’s like people are more eager to give when engaging communities. And the goal of being active in communities isn’t to drive leads further down the sales funnel. It’s more about helping them with their current needs. 

For instance, RevGenius may have a hundred people who have signed up to get into SAS sales. There will be cohorts, where we could take 50 people for a month and get them into software sales. And it’s all based on the spirit of helping - like these people won’t be paying anything. 

So communities have come to be identified with the goal of helping people at zero cost, or at a very low cost sometimes.

The widening reach and scope of community events

If you have any experience with communities, you’d have clearly observed two things. One, the reach of communities is growing rapidly, thanks to the digital space. And two, communities are growing in scope; business organizations are also leveraging them internally. 

With the pandemic behind us, we can look forward to in-person events that would strengthen the communities. All through, the focus is still to help community members. So if there were hybrid or digital events, the idea is to give more people around the world access to the community.

Communities within remote businesses 

Let’s see how lots of companies are approaching building communities through events. Initially, the companies were trying to improve their understanding of the virtual world, especially to see whether things were easy to adopt for everybody. 

1. Better quality: Companies have already seen enough evidence that adoption is not an issue. So now businesses are looking for better production quality at their events. They don’t want events to look like just another (boring) meeting. They want a different level of involvement and engagement as well.

2. More focus: At their own end, companies are also taking care that they keep things interesting, focused, and relevant. They are making sure the topics interest the audience. Outcomes are now at the center of these events. And ‘interactive’ is the operative word here.

3. Micro events: Companies are looking to not only get more focus but are also trying to drive productivity at the departmental level. Micro events involving communities leads to more intent, more engagement. Even big conferences are trying to be more subtle, more personal, and more engaged. 

How being interactive helps communities

You don’t always need to have a huge headcount; a smaller but more engaged group can be more effective too. Imagine you’re doing a hybrid workshop over Zuddl. The participants are women who are in institutional or B2B sales. And because Zuddl is built for making hybrid events interactive, everyone is super engaged and active - basically going great.

Then a saleswoman (let’s call her Irene) asks a question. Her job is to sell to hospitals. Because it’s the healthcare industry, with the insurance industry overlapping, there are lots of restrictions and policy guidelines on what she can do and what she can’t. And because it’s a unique, industry-specific situation Irene is describing, the resource-person has only so many things to say. 

In absence of interactivity, Irene’s questions would go unanswered, or at least under-answered. That’d have left her unsatisfied - not a good thing for events.

But the platform’s ability to get everyone engaged and interact leads to a better outcome. The other participants know what’s being discussed. So everyone begins to dig deeper. They begin sharing their experiences from different industries, thereby trying to build a wider paradigm. 

Soon, the underlying commonalities between different sales situations begin to emerge. Irene is able to connect the dots by uncovering the deeper connections between the different things the other participants are sharing. The overall quality of the discussion improves, with the result that Irene has found a very good answer to her question.

Community as the new influencer

Better understanding begins with better questions. And when you ask questions to people who’re close, they’ll first look at the use case and offer better answers. For instance, field marketers, who’ve been close to your customers for years, are able to niche down to the nitty-gritty in their answers. The people that look at everything best understand their community or their audience or their prospects or their customers the best.  

It kinds of adds up in the way we make decisions in our daily lives. We always check with our inner circle first. A community kind of works as our extended inner circle, where the trust is the same, like as you trust your brother or your best friend. 

Extend it a little. Suppose you’re traveling to some place and you’re looking to learn where you can find the best wi-fi. You’d likely head to Slack or some place where you’d see groups knowing and discussing this. And you can be sure you’ll have the right information. That’s like leveraging people in influencing type of capacities through the community.

The future of communities

Communities  are the future

The way people are engaging in communities, the way events are shaping up and getting interactive - all this is shaping communities in a very unique way. In fact, we believe that the trends point to something interesting: communities are going to be more massive, and yet more micro. 

That means the sizes of communities will continue to expand. But would that hurt the purpose of communities, namely that of helping community members? Thanks to the digital capabilities of platforms, the focus is not getting blurred. People can still reach out on a one-to-one basis and seek and offer help to very specific issues.

You’ll also see communities becoming more empowering. People will have a bigger say in the direction in which their communities are headed. That augurs well not just for businesses but also for not-for-profits and social movements. For example, communities can solve lots of social challenges. Or there could be communities that could solve the problems of individuals.

Speaking of communities, have you checked out Hybrid State of Mind? It's the place to be if you're looking for expert advice, dope insights and a whole lot of other news and views from the event industry.

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Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

Today, we're throwing it back to when Emily Kramer (Cofounder MKT-1) and Ketan Pandit (Head of Marketing, Zuddl) sat down for a fireside chat to discuss the fuel and engine concept and how to pair them right to get the perfect marketing function. 

We've handpicked the highlights of their session in this article; you're welcome!

The growing complexity of marketing

Marketing, especially tech marketing, has grown complex over the years. A number of market-focused tactics have changed. Technology platforms have grown to be a great better, in that they can tell you, with a great deal of accuracy, which ad platforms work better for you. Even a number of marketing roles and titles have widened or altered beyond recognition.

And yet, lots of things about marketing have remained consistent. The foundation of marketing has not, and cannot, change. While marketing is increasingly finding a seat at the revenue table, its primary purpose and mission hasn’t changed. 

With that context, it becomes both interesting and challenging for marketers to build stronger teams that, in turn, can shape the marketing function.

Fuel and Engine in marketing

If you take away all the jargon from marketing and strip it down to its most essential form, you will find the fuel and engine concept in marketing expresses everything that marketing is and needs.

The fuel is the ‘what’ part of marketing. All the content you have developed, all the messages you have crafted, all the creatives your teams churn out… everything that goes out to your audience is the fuel.

The engine is the ‘how’ part of the marketing. All the channels that you use, all the distribution vehicles you deploy to get the message across, all the platforms you leverage, … all of these are a part of your marketing engine.

In brief, fuel is the all the assets you create while engine is your distribution arm.

The most common marketing problems to overcome

No marketing teams are perfect, no matter how large and resource-rich the organization or how experienced the team members. The three most common patterns or problems that marketing teams face are:

1. All fuel and no engine

This is where you have made a whole bunch of content, you have perfected the words after having spent a lot of time. But unfortunately, that content isn’t getting to anyone because you’re not focused on distribution.

The key problem: You have the ‘what’ but are missing on the ‘how’.

2. All engine and no fuel

The website is ready for conversion flows and everything is optimized but the messaging is almost entirely absent. No matter what stage your website visitor is at, you hit them with the same message. You ignore other things and only put the request-demo message in the loop.

The key problem: You have the ‘how’ ready but the ‘what’ isn’t in place.

3. Wrong engine, wrong fuel

You have a great engine, but unfortunately it’s meant for a different business model, not yours. The messaging is neat and all ready, you’re sending it through the wrong engine.

The key problem: There’s a clear mismatch between your fuel and your engine.

What marketing needs to focus on

Sales is focused on crushing revenue goals month after month, quarter after quarter. But what does marketing do?

Sure, marketing needs to be supporting the sales function in achieving the short-term revenue goals. But in addition to that, marketing should be able to build for long-term growth. And that’s done in a variety of ways. 

It could be through the following five actions:

1. Building the brand: Your customers know and trust you, and recall your brand so well that they will continue buying even if you’ve dropped your paid promotion budget.
2. Creating customer evangelist: It could be through UGC (User Generated Content) or finding and highlighting customers who are keen to share their positive experience with your brand.
3. Going beyond numbers: Your marketing teams should have at least a few goals that are not number-based. Instead, make sure they’re building the fuel for the future.
4. Always be experimenting: If you aren’t constantly running experiments on your homepage all the time, you’re wasting the traffic. Your marketing teams need the experiments and their learnings to keep improving their strategy. 
5. Studying all kinds of results: Some of your experiments won’t have great results, but you can learn from them all the same. Learn even from the traffic that doesn’t convert.

The definitive solution: Building your marketing team

It is evident that what worked for some other company won’t work for yours. That’s because all organizations are different. So one thing to do is to build a framework that will work for you.

More importantly, build the right team and you can prevent or overcome all sorts of marketing challenges. So how do you build a marketing team?

The conventional approach - the T-shaped person

Traditionally, people would suggest you hire a T-shaped person.

A T-shaped person is someone who is great in one area and has general knowledge across all the rest of the areas. Startups often do this - they get someone that’s really deep in one area, but doesn’t have much breadth. 

A better approach - hire the π-shaped person 

Times are changing, and you want your hiring strategy to change accordingly. 

A π shaped person is someone who is an expert in one area, and pretty competent in another area. And he has a good general knowledge across all the rest of the areas. Think of a product marketer who also can write well. Basically, you should be looking for a person with skill overlaps.

What about hiring contractors and freelancers?

Sometimes it’s easier to hire for your own teams, and at other times it makes more sense to have a contractor or an agency.

But how do you make a choice between hiring a full-timer and hiring an agency?

Sure, you can outsource a number of people or agencies for lots of tasks. But even after you’ve signed up with the best agency, how do you make sure they deliver the right quality?

An important thing to remember is that contractors and freelancers, no matter how good, will only be as good as you can manage them and guide them. They aren’t going to be great if they’re not given guidance and context for the company. 

So this is the crux: Activities that require deep expertise are best left to contractors if you’re not going to need that on a regular basis. Contractors have been working on the same thing over and over again, for a long, long time. Also, for work that’s done in spikes, i.e. at irregular intervals should be outsourced.

And with the remote working model widely accepted, it’s easier for people to work from where they want. That brings in a lot of different kinds of people you probably wouldn’t have been able to hire earlier.

As for your own teams, be really clear on goals upfront. When you’re building a startup, you want people to know what they’re working toward. 

Psst... More of a listener than a reader? Listen to Emily and Ketan's conversation here.

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Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

If you’ve been following our webinars, you’ll know that we recently featured Dave Dabbah, CMO, Robocorp on a fireside chat about marketing, events and beyond. In case you missed it, you can always watch it on demand here or listen to this podcast that captures the essence of the conversation.

Tell you what, let us spoil you silly by telling you the best parts of our conversation with Dave Dabbah in this blog. It can’t get easier, can it?

Here are four lessons you can take away from our webinar with Dave Dabbah:

‍Let your passion and curiosity fuel you

According to Dave, it's important for marketers to let curiosity and passion drive their work. He gives his own experience as a kid to illustrate this point.

“Back in the day, my friends would get copies of Sports Illustrated while I was getting copies of Ad Age and Media Week as a child. It was fascinating, you know, cuz like you'd be reading about products and then, two months later you'd actually see the television spot, you’d feel like you had some, some inside sort of knowledge about what was happening with brand development even at a young age.”

Don’t be afraid to explore different avenues

Dave also highlights the usefulness of having worked in different roles before taking up a marketing role, highlighting how knowledge and experience in other functions can add a lot of value to storytelling.

“Having had a bit of a sales background and a business development background, sort of coming into the Silicon Valley, I felt like that really benefited me, um, a lot. And, and one of the things I tell young marketers today who are just graduating from college, is this; don't be afraid to go into sales, for, for a couple years, you know, experience what the sales people are experiencing. And that will make you a, a far better, especially B2B marketer.”

Don’t go for a one-size-fits-all approach

Some of you may already know this, but what Dave says about distinguishing the marketing needs of a big corporation from a B2B startup is worth reading multiple times.

“B2B marketing is significantly harder than marketing a consumer brand. Those are, you know, sort of two different things, entirely. A lot of what we've seen with some of the really successful big brands in the Silicon Valley and the enterprise software space over the years is [that] they end up using a lot of consumer marketing tactics to put their brands into the marketplace. 

And, that's great, when you are, you know, IBM and you have, a hundred million, television budget for a 12 month period, but when you are a startup in the B2B space, how do you really get your brand message out in an effective way? I think, you know, over, over the years, that's something I've gotten, you know, pretty good at, um, trying to figure out.”

‍Repurposing content is the way forward

As he talks about getting back to doing events, Dave makes a great case for repurposing content as a long-term marketing strategy.

“When we got back to events during the pandemic, we were not just spending money on the event, you know, before the event or during the event, but also actually getting content out of the event that could be repurposed and reused, down the road.”

Want more of these marketing gems? Go watch the webinar on-demand now. 

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Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

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It’s time to plan your next virtual event. But as expectations evolve and technology improves, how can you make sure to drive the success of your event through a holistic strategy, defined goals and most importantly - measure what you’ve achieved?‍

Why this event?

The reasons for hosting an event go beyond budget and convenience. As the frequency and scalability of virtual events become more prominent, it’s vital that you define both the goals of your event and build a virtual event strategy to reach them. The first step? Start with your why.

You need to be able to articulate why you are holding any particular virtual event, which will help in defining the overall goal of the event for both your company and your attendees. So, what is your why? Most can be categorized in one of the following areas. 

•  Generate demand‍

From demand for a product or service or more information on a specific topic, drive attendees who are engaged, who may have watched a webinar or read a blog already, and are looking for more information on what is being presented.

•  Build awareness

From brand awareness to awareness around a specific product or service the aim is to get in front of your target audience. Maybe the event is a product launch. For attendees this is an opportunity to more closely align with your brand or learn specific details and even increase awareness on an offering you have that may fit their needs. Drift built awareness with their target audiences by hosting the Rev Growth Summit virtually, bringing together leaders and executives across sales and marketing, providing keynotes and courses.

• Increase thought leadership

From experts sharing their vision on the state of a niche segment, or detailed explanations on a technical topic – educate your industry. The opportunities are endless, but this is an opportunity to educate and elevate key figures in parallel with your brand. G2 hosted REACH 2020 virtually, bringing together thought leaders across sales, marketing, customer success, operations, and product from a variety of companies, including their own to share their strategies, expertise and playbooks.

• Customer, partner and employee engagement, education and retention

Education is one of the most valuable opportunities for a brand to connect directly with their most closely aligned audiences – partners, customers and employees. From trainings and educational sessions to retention driven events, continued engagement with these audiences is imperative.

Once you’ve decided on your why, and overall goal, how do you better specify that goal, make it SMART and define KPIs to keep you on track?

First, align these goals with your business goals. Be specific, make sure it’s measurable and achievable along with having a timeframe to accomplish it.

In fine tuning your overall goal you will want to further specify exactly what you are aiming to achieve, and how. This also means better defining the type of event along with your audience so you can more clearly specify your goals and ultimately measure success with KPIs that you set, and finally - build your strategy. ‍

Defining your needs and deciding your goals often means hosting multiple events to achieve different goals or different audiences so you can deliver the highest level of value possible. NASSCOM, the premier trade body for the tech industry, has leveraged this strategy to great effect, having hosted a variety of virtual events over the last year, building on the success of each. Here's Indian Prime Minister Narendra Modi speaking at the most recent conference, the NASSCOM Technology and Leadership Forum.

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If you are hosting an event to generate demand around a product, is it for industry contacts, customers or both? Or if you’re looking to increase thought leadership who will your attendees be? Be clear on who your audience is and make sure you understand what the goals of your attendees will be.

For example, when WhiteHat Jr. hosted a Creator Summit for young students from around the world, they wanted to create an exciting and impactful learning experience for them.  Because children get more easily distracted, the company needed to design a thrilling virtual venue that was colourful and exciting, which was achieved through their Lobby.

The company also organized interactive virtual sessions between leaders in coding, math, and space, with engagement tools that encourage them to ask questions, share opinions and get involved.

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There will always be a multitude of possibilities for your event goal and event format such as increasing thought leadership via an industry panel or partner education via a live learning course – thus in deciding which type, it’s important to prioritize what will help in achieving the clear goal set forth for the event. 

Building your strategy

Goals are imperative to build your road map and strategy for an event. Without setting goals, it is difficult to define whether the event, means and channels utilized drove beneficial outcomes for your organization. The key is to have a strong vision and simultaneously make sure that you do right by your audience.

In building your event strategy there are multiple components that are vital to executing a successful event and achieving your overall goal. This includes content, promotion, engagement and technology.

• Content plan. Who is participating in the event, when will the content be created and when will it be shared prior, during and after the event?

• Promotional plan. Where are you promoting, communicating and distributing information for your event? How frequently?

• Engagement plan. How will you engage your audience, drive networking and create a memorable and unique experience?

• Technology. What platform will you be using to host and deliver your event effectively and reliably?

Further defining your goals with data

Once you specify the efforts you will focus on as the core of your strategy to drive towards your overall goal, it’s important to finalize the KPIs that will help you measure success and understand your progress. The most successful events set clear goals and build a path in which steps can be taken to achieve them.

With this, it’s important to understand event data and utilize it properly. The metrics used can vary widely as different events and audiences will require varying priorities of what is important to measure. Deciding on KPIs in advance of your event will help you in digesting the data, because without clear direction and intent it is difficult to sort through and prioritize the appropriate data. There are typically four key areas to measure.

• Promotional Data‍

This includes information on performance of promotions across email, social and websites prior, during and after the event.

• Registration data

This includes how many people registered, sources of registrations, who registered, specific audiences that registered and more.

• Engagement Data

This includes participation in sessions, polls, networking, chat, questions and more.

•  Attendee Data

This includes information on attendees’ activities within the event, duration of attendance, attendance rate, demographics and more.

At the end of an event, it’s important to holistically evaluate it in its entirety – and reviewing data and comparing against your KPIs will help you to define your level of success in driving toward your overall goal. By taking attendee, engagement and registration data you can build a picture to understand the stage and relationship each person in your audience has with your brand in relation to your overall goal, and even use lead scoring for each.

While virtual events require different strategies and goals than in-person events and other marketing channels – to find success you ultimately will still aim to entertain, engage and educate your audience.

Interested in learning more on setting goals for your next event? Join a demo with our team here.

Zuddl is a unified platform for events and webinars that helps event marketers plan and execute events that drive growth. The platform has clients across the globe, such as the United Nations, Kellogg’s, Microsoft, HSBC, VMware, Google, StackCommerce and Cipla amongst others. In January 2022, Zuddl announced that it closed $13.35 mn in Series A funding.

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