For event marketers, seeing a low registration-to-attendee ratio is as heartbreaking as being stood up on a dinner date.
Think about it: you have a great topic, a solid marketing plan that is driving registrations, and a popular guest speaker as well - yet getting registrants to actually show up can be a challenge.
But fear not – the 4 tips in this article are certainly worth your time if you’re looking to jazz up that attendee-to-registration ratio.
Send Automated Reminders and Calendar Blocks:
It’s fair to assume that all your potential attendees have busy work schedules.
Hence, it’s a bit of a stretch to expect them to remember which event or webinar they registered for. This is where event marketers can leverage technology to send automated reminders, including calendar blocks.
Additionally, set up run-up emails that will be sent out a few days before, the day before, and a few hours before the event. Include details like the date, time, and how to join the webinar platform to ensure attendees know what to expect. (Protip: Get a ready-to-use event promotional timeline and free email copy from our brand new ebook: 'A Guide To Before-Event Marketing: Basics, Best Practices, Blunders' as well as insights and hacks on all before-event challenges such as sourcing event speakers quickly to building a truly value-add event agenda).
Here’s an example of how you can plan out your email reminders, for instance:
Select a time slot (and day) that suits your audience
From an attendee’s perspective, nothing can be a bigger buzzkill than them registering for an event and then learning that it’s happening at an unearthly hour. With the digital realm, event marketers have to be mindful of time zones. So pick a webinar slot that is neither going to clash with prime-time Netflix viewing nor is going to be an unearthly hour for your attendees.
If your attendee time zones are spread out, pick a common time that is great for a majority of them.
This article by datadrivenmarketing.co indicates that the 10 AM - 12 PM PST slot could be ideal (with 11 AM being am the most popular start time). This timing is convenient because it corresponds to 2 PM EST and 8 PM in Europe, making it accessible for viewers across different time zones.
Similarly, you are not going to want to host a webinar on a day when your attendees are observing a particular holiday etc, for obvious reasons.
Since your target attendees are largely B2B professionals, the article recommends that you optimize attendance by scheduling webinars on weekdays, with Thursday being the top pick, followed by Wednesday and Tuesday.
Make attending your event as simple as possible for the attendee
Let’s face it; nobody likes a tedious login process, especially when it comes to events.
This is where you as an event marketer can introduce some magic into the experience, quite literally. Yes, we’re talking about Magic Links.
Why use magic links?
When these are enabled, your attendees will be provided with a distinct URL that enables instant access to your event or webinar with a simple click. This means no need for authentication, no usernames to remember; and most importantly - no passwords to forget!
Scarcity and FOMO go a long way
The psychological phenomenon of “people want what they can’t have” is the basis of scarcity marketing.
With social media showcasing a world of experiences, around 69% of millennials feel the FOMO bug, spurring them to attend, participate, and share.
So how do you weave this into your marketing campaign effectively?
According to this article by Forbes, the right formula to create a ‘must-attend’ mindset is to make sure your campaign makes your target audience curious while giving them a compelling promise.
Here’s how you can build scarcity and FOMO in your webinar promotions:
- Experiment with limited registration slots or cut-off time for registrations
- Offer sessions that truly feel exclusive. For example: “The 1 event marketing mantra that the top 5% of CMOs use - and how you can use it too” is way more compelling than a run-of-the-mill title like “5 event marketing mantras to use”.
- Get video testimonials from attendees who attended previous sessions - social proof of positive experiences always help justify the quality of your sessions.
So to quickly wrap up, creating an irresistible hook, crafting a seamless post-registration experience, stoking the fires of FOMO and tapping into the power of social proof all have the potential to spruce up attendee turnout and repair the wounds of a passionate event marketer’s broken heart!